Karl’s Automotive

After writing about my experience with this shop; some clown from there decides to answer with nothing but lies about my experience. We did not get anywhere close to talking about an estimate as I stated in the previous review, I was totally ignored when I walked in until I said something twice. What is more of a joke is the insinuation that they would not deviate from insurance guidelines making it seem like they were being asked to up the estimates. These ass clowns could not be bothered to even get up from their desks let alone look at my vehicle. Once again as I stated, they told me they CHARGE for estimates unlike other shops and if you decide to use this crappy business, they will deduct the cost of the estimate from the work. I guess they expected the insurance company to write a check to me for the estimate as I told them I did not have a deductible. The business is a joke and those who work there are bigger jokes and the person who responded from this disgrace of a body shop is a flat out liar. It would not surprise me to find out they low ball estimates to be an insurance repair shop as they claim. Any shop that is a favorite of the insurance companies is not going to have the vehicle owners best interest at the forefront. Avoid at all costs.

This body shop was recommended by my Allstate agent. At first I was unsure about leaving my vehicle there based on a previous Unilocal review but I decided to proceed after speaking with their representative Wayne. I must say I am absolutely satisfied with the customer service and the end result. I was kept informed throughout the process and they worked directly with the insurance company which was very convenient for me. I recommend this shop for quality work and service !

Dropped off my vw cc to these guys on 2 occasions. First time was really bad…2^nd time was superficial damages. I must say that the process was very pleasant. I never dealt with anything as far as money, compensation… anything! They communicated with the insurance and got everything squared away to get my car back on the road. I’m no newbie to automotive work etc. The final job was immaculate! No orange peel on paint. They blended the paint very well. It wasn’t like you can see where the old and new paint was. I was adamant on them using oem parts and not aftermarket… no problem with that whatsoever. They kept me in the loop and notified me of any delays and when my car would be done.
I would definitely recommend this shop. I’d definitely go back if I need to. Hopefully I won’t need to in the future.

My insurance recommended I take my car to this shop and I am sure glad I listened. Dealing with Jose, Wayne and the rest of the staff was a pleasant experience. Jose made sure to call me and update me on my car’s progress.
When my car was ready, Wayne took the time to show me, in great detail the work that had been performed on my car and how it was repaired. Not often do you find a business like Karl’s automotive. They educate the customer about the process, keep you to date on the status of their vehicle while provide first class body work.
I would highly recommend this shop for anything from a fender bender to major repairs.

This place is HORRIBLE!!! My vehicle was in an accident and had some fromt end damage. After 4 weeks they called and said the car was ready. Soon as I dove off I knew something was really wrong. The fan was making crazy noise. When I got home I checked under the hood and the liquids were leaking everywhere. Even the window wiper sprayers where spraying sideways. When I went to complain to whom I believe is one of the owners sons, was very rude and hostile from the start. He made no effort to correct the situation and basically told me there is nothing he can do. I asked to speak to Statfarm who subcontracts them at that point he became irate and began to raise his voice. He actually got in my face and pushed me. Even the police had to be called. This place is a nightmare! Bad service, bad work, awful shop, and obviously unprofessional!