Miami Shores Plumbing

I’ve been ripped off for the last time by MSP. Been using them for years over the past 10 years for my 2 businesses and my personal home. 2 months to fix my shower and a $ 2000 bill? I let it go and moved on. $ 15 000 bill for a bill to my business for excavating the wrong direction even though plans were hand delivered to you. Also forgiven. Now a bill for $ 900 to fix a dishwasher and to fix an electric hand sink? It finally made me boil over and see the light.
Everyone needs to stay away from this company unless you are in need to fill their money pit. Thank me later.

Called MSP because I see their vans all over my neighborhood. I needed a very simple evaluation of a gas installation in order to get teco to connect a new service. I explained this to them very carefully over the phone and asked them how much it would be. They quoted me $ 150 for the first hour and $ 95 each additional hour. No problem this should take less than 30 minutes I thought. When the plumber arrived I spoke to him for about five minutes after which he hands me his phone and his boss tells me it’s $ 495 to do what I wanted. I told him that was unreasonable and the guy left. This morning I receive a call from MSP and they tell me I owe them $ 150 for the estimate!!! No work was ever performed and I clearly stated what I needed prior to them coming out. I wish I would have read these reviews before calling them. At least it got me to open a Unilocal account. Stay away.

Said it would be $ 250 for the first hour for a weekend service call. Normally that would have been high, but, on the weekend I agreed. When presented with the bill for 1 hour’s work, it was $ 295. I asked why the extra amount and the guy said the hourly rate starts from when he arrives and ends when he finishes writing the bill. So, I was charged a full extra half hour because it took him ten minutes to write the invoice and he said he was there for an hour and ten minutes.
I will not be using their services again.

I explained the problem in detail and was given a quote that I agreed to…
Took about 30 minutes to solve the problem, but instead of a $ 175 bill I wsa presented one for $ 295… Plumber told me that was what the office said to charge…
When I called the office I was told it was because of the second hour involved… to which I laughed and told him to check his records… that I had called at 3:30 asking where was my 2:30 appointment, and it was now only 4pm…
Basically, lied to me, and attempted to cheat me… I refused to pay anything but the estimate. And now I find myself with the same problem, just like one of the other reviewers…

0. these cheats did unnecessary repairs at prices inflated way beyond their quotes and i hope they get more of their equipment stolen, so they do not wreak havoc on other customers!

So happy with MSP after dealing with Service America’s complete incompetence! Clovis, an experienced plumber with 17 years under his belt, came out and assessed the situation, which was a blocked water line. He seems to have done an excellent job, and got up on the roof to fix the line rather than making excuses that he didn’t have the right equipment.
We now have the use of our washer/​dryer and garbage disposal back! I’m so grateful! I will update and even upgrade to five stars if the problem never comes back! Thanks MSP!

Ok, despite a few negative reviews for Miami Shores Plumbing, I took the risk of calling them, since I suspected that the really negative reviews were by angry customers. While I do not doubt that those reviews are very justified, after seeing the MSP truck all over North Miami, I suspected that the customers that received good (or OK) service from MSP did not actually log on to Unilocal to give positive (or OK) reviews on their plumber. (Its not like its a restaurant or a spa, that people are used to log on to Unilocal to tell their friends)
So, I am now leaving a positive review after I received very good service from them. They responded quickly and were very professional. They fixed the problem well. Yes, they are pricey, but its not like you dont know their rates in advance.
Should the problem come back and they not fix it, I will be sure to re-​write this post.

My third experience with MSP wasn’t as good as the first two times. We experienced the same back ups that prompted me to call them the last time. So, I called back and explained that we need them to return for the same problem. It hadn’t been that long — a couple of months, but they didn’t seem to think that qualified for a return service. I did. I mean they were supposed to have fixed the back up the last time, but obviously they didn’t. I asked them to come out to at least see what the problem was. When they came out they wanted to do some exploratory work in the sewer line with a camera = outrageous cost. And, this wouldn’t have even included any work that needed to be done. Luckily, our handyman Jose (see my review for Kolor for U) was at our house for some other work. He said he could fix the problem, which was a root growing into our sewer line.
So, shame on you MSP for trying to overcharge people with outrageous and unnecessary services. I was impressed the last time when I «thought» the problem had been fixed, but clearly not.