Miami’s Quality Auto Repair

I will never be returning to this business. I also will not be referring any of my friends here.
My car battery died and would not charge, so I had my car towed to Miami’s Quality Auto Repair because they were a certified vendor by USAA. They looked at my car and decided it needed a new battery, which I figured was the case. They replaced it and then needed to «run another test» to make sure it worked. I thought this was probably a waste of money, but I wanted the job done right. Their prices are certainly above average on the expensive side.
Then, they ran a «complimentary inspection» of my vehicle where they found a number of other repairs and quoted ridiculous prices once again. They found an issue with my A/​C compressor, which I had NEVER had issues with before. They charged by $ 60 to diagnose, then said it needed to be replaced. Looking at their prices, I said «no thank you» and took my car to the dealership where I have an extended warranty.
It turned out that the wiring on the compressor had failed most likely due to poor workmanship while putting in the battery i.e. accidentally grounding out one of the wires. My warranty covered the otherwise $ 1200 repair, which Miami’s Quality Auto Repair quoted me to fix the problem that they created. Replacing a battery is a simple repair and should not necessitate a repair to another part because of poor workmanship.
I never felt like I could trust the staff at Miami’s Quality Auto Repair, and I am glad that I took my car before they could overcharge me and mess up anything else. I do not recommend this shop to anyone.

For an oil change you have to book in advance then you have to come before 9am and they have your car for the day. Very inconvenient for something as simple as an oil change.

great customer service
spoke to jay earlier very knowledgeable and courteous. I haven’t had any repair done yet but will refer everyone I know. keep up the good work.

Great customer service! Great auto service! Did I mention they vacuumed the inside of my car (that’s the 5^th star right there). Keep up the great work!

What a pleasant experience. From the air conditioned ample waiting room stocked with complimentary snacks (water bottles, soda, a Keurig coffee maker and varied chips), to the ultra friendly customer representative Jay, I definitely recommend this place for a pleasant car service experience.

Trustworthy and dependable service. Friendly staff– especially Jay. Always happy and helpful He truly goes the extra mile to help customers. Very knowledgeable mechanics as well– Andres is great at explaining the recommended repairs and gives sound advice. I never feel pressured to repair things that may not need immediate attention.
Overall, wonderful experience. Will never go to another mechanic in Miami!

I have had auto repairs done over a number of years in Los Angeles, Chicago and Miami.
Never have I experienced the quality of technical service and customer/​client interaction as I have just had at Miami’s Quality Auto Repair.
First they perform free diagnoses, then they tell you what they found, how much it will cost to fix and how long it will take. — all without pressure.
They completed several procedures in less time than expected — all is well.
Compared with other places where I have had wok done, their prices are amazingly low.
PLUS, everyone is very pleasant and the work area is amazingly clean.
I saw all sorts of cars — high end, low end, new and older and all clients seemed very pleased.
It is definitely worth a drive for their service.
Deborah G.

Three reasons why you should visit Miami Quality Auto Repair before going ANYWHERE ELSE:
1. One of the only establishment’s that offer’s vehicle free shuttle service, loaner vehicles, and whatever necessary to save you time and make your repair/​diagnosis as seamless as possible.
2. The only establishment that offers you a text message /​email with pictures of everything diagnosed in the car. This is included for all services, even for an oil change. They send you a text message showing you the diagnosis — a thorough inspection with pictures, all organized and easy to understand.
3. The only establishment that does not pressure you into add-​on services or expenses. I went in there with a 2011 Jeep Grand Cherokee because I needed an oil change and I was referred by a friend. After arriving, they immediately offered me complementary shuttle service to my home, even though I live more than 10 miles away. 3 hours later, I received a text message with pictures showing me exactly what the technicians discovered, some of which I didn’t even know about. The best part about it was that there was no pressure for me to complete additional repairs; I was able to go in to get an oil change and pick up my car without having the fear that something will go wrong. This is unheard of with mechanics; and that service speaks for itself.
If you know what’s wrong with your car, take your car into MIAMI QUALITY AUTO REPAIR. They will diagnose your car for free, inspect it for free, and offer you a free loaner/​shuttle service. You can’t beat it!!!
I also highly recommend this establishment for anyone whose looking to buy a used car — they will diagnose it for free, and doing this before buying a used car is the smartest decision one can make.
Bottom Line: If you are about to buy a used car, visit this shop before closing the deal. If you have a new car, visit this shop to get the best service and most cost-​effective repair strategy. If you have already owned a car, and it is used, one trip here will tell you all you need to know. The diagnosis is FREE, the service is GREAT, and the technology they use set’s them apart from all other mechanics I’ve ever seen.

The customer service was great. Provided me with different options without feeling forced to choose one. They also provided pictures of what was inspected and the overall condition my car was in. I will continue taking my car to this shop. Fair prices, great atmosphere and quality work.

This is an awesome place to take your car for repair. Not only are they over-​the-​top when it comes to customer service, they offer free rental cars while your car is being maintenance and a complimentary full diagnostic test and inside/​outside car wash. I am thoroughly impressed!

I’ve been bringing my vehicles here for over a year and will continue, as long as they continue providing outstanding customer service. It feels great to be able to take your vehicle in for an oil change without having a sales rep try to up-​sale you with stuff you don’t need. This is why I recommend Miami’s Quality Auto Repair.

Excellent honest, dependable, reliable service!
Professional staff!

Great spot! Very friendly and professional staff! I highly recommend them and will definitely be back! Don’t go anywhere else, Jiffy Lube is terrible compared to these guys!

everyones always writing their glowing reviews about this place, but i beg to differ.
I spent over $ 2000 over a period of months with them on my car, a 2000 rav4. it was never fixed or even properly diagnosed. i finally had enough money to take it somewhere else, and they gave it a straightforward fix.
my biggest problem was this– after spending $ 2000 and seeing no improvements and still having the check engine light on, and after having already paid them the $ 200 for the thorough diagnostics, and having paid $ 1200 for replacing some «air sensors» in the engine, they insisted that to see why the check engine light was STILL on a week later i needed to pay another $ 200 for diagnostics– again! I was astounded– i even went into the shop in person to see if i could reason with them, but no. No way was i paying them again to figure out the problem i paid them already to figure out! And who knows if they would properly diagnose it this time?
So, not only did they not fix that problem, they completely missed the fact that my clutch obviously was about to fail, and the incredibly loud noises my steering was making was my drive shaft leeking and about to fail. All they told me was that my car seemed really loud, and they couldn’t see the huge puffs of smoke that i brought the car in for in the first place!
They are very sweet and nice and friendly, and so i hate to give them a bad review, but awesome customer service doesn’t make up for poor work or the loads of money i poured into the car with no results.

Miami’s Quality Auto is THE BEST! They truly care about their customers and are proud to provide you with the best service possible, and it totally shows.
My alternator and battery died and when I had AAA send me a tow truck they suggested that I go to QAR. I took their advice and could not have been more satisfied. The car trouble was just the last straw on top of an already terrible day, and contrary to most auto repair shops, QAR was actually the one place that made my day better. When I went in, the receptionist, Jay, was immediately kind to me and made me feel welcome and comfortable. They invited you to get some free coffee or a snack while they check out your car, and since I don’t know a whole lot about auto stuff, it was great to feel welcome instead of intimidated. Andres, who oversaw my car repair, was equally friendly and took the time to explain exactly what was wrong with my car and what the solution was, rather than treating me like a stupid girl who can’t drive (which is what the tow truck driver did). He even gave me a ride home afterwards because my phone was dead so I couldn’t call a friend, and I felt 100% comfortable riding with him, which is a big thing in my opinion. They had the car fixed in under 24 hours and for a reasonable price.
Just two weeks later, my passenger window came detached from whatever holds it up inside the door and fell down into my door panel. After my first experience I already completely trusted QAR, so I called them and explained the situation and was able to drop it off right away. They looked at it within a few hours and called me back to explain the situation. Andres told me exactly what had happened and the two options I had to fix it, and when I asked if the more expensive one was really necessary, he said no. I put in the order for the cheaper option (rebonding my window to the door), and again they had it ready for me in less than 24 hours. And again, they were extremely nice and informational the entire time — and being able to grab some free Doritos and a water bottle on your way out doesn’t hurt!
Finally, to top it off, they have a great referral program. Every time you get a service they give you a postcard for a free check-​up that you can give to a friend. It includes an oil change, tire rotation, all this other stuff that’s worth $ 87 total, and when your friend goes in to get this service for free, you get the same service for free too. So now I have two friends planning to go in!
Like I said, I couldn’t have been happier. It feels great to be 100% comfortable calling my auto repair place and know that they’ll speak to me by name and tell me the real deal. Even my dad is really glad to know that I have a competent and honest auto repair place that he and I both feel like we can trust while I’m in Miami for school. I wish I could give it six stars! Thanks, QAR!

Women out there — have you ever decided to dye/​cut your own hair and ended up with a catastrophe then run to your trusted hair salon to fix it!!! Well, this is exactly what happened when I took my car to Miami’s Quality Auto Repair — except, I had no idea who they were. EEEK… Let me tell you story.
I have a Nissan Murano — last weekend, after a large birthday party, I lost the keys to my car. There were 6 people looking for them with no luck. Finally I had to call my trusted AAA to help me. They sent over a AAA certified locksmith ASAP which worked on making the key for a bit over an hour. This cost me $ 100 after the AAA discount. As you can imagine, I was NOT a happy birthday girl but eh — things happen.
This past Saturday evening, I found my lovely car keys!!! Where? you ask? In the back yard! How? Who? Why? When? I have these questions but will not find the answers… anyway, I digress.
On Monday morning as I entered my car to go to work, I insert my original keys recently found into the ignition and the car would not start. tried jumping it, even though it was obvious it was not a battery problem — everything turned on, lights worked — it simply sounded as if the car did not want to turn on — not that it could not.
I again called my trusted AAA — I only have 5 miles tow package paid for and being I just had a large party and spent extra on a new key, I did not want to spend more than I had to so I chose a AAA certified Mechanic which was in the 5 mile area — with great reluctance. WOW was I pleased.
Andres called to inform me everything mechanical was in working order but the car was giving off Anti-​theft codes. They would need to diagnose the car manually to see if there was faulty wiring or what triggered it, which would cost me over $ 200 — THEN fix it. I still did not think of the key fiasco.
I reluctantly approved the diagnostics after asking question after question and hung up the phone feeling defeated and confused — anti theft? What??? I had no idea my car even had that feature.
About 30 minutes later and some googling — it HIT me! I PUT IN THE ORIGINAL KEY AFTER THE NEW KEY WAS PROGRAMMED! I activated the anti-​theft fail safe! I did this to myself! UGH! After beating myself up sufficiently, I called Andres and explained. He asked me to bring in the new key I had made and stopped work on my car — did not intend to charge me not even a dollar for the work already done, even though I intended to give them something for their time.
I drove over there with a borrowed car, we tried the new key but still it did not work. The programming was scrambled and would need to be fixed. I left them the key and he called me 2 hours later — ALL FIXED :)
The bill came out to be under what they quoted me just for the diagnostics and even though it was money I did not want to spend, was pleased with the outcome.
I received a bunch of discount coupons from them, a thorough check of the car and maintenance issues, no charge, and an email with more coupons.
They were very nice, even cleaned out the car a bit. Left everything as it was. I was QUITE pleased.
When I went to the very clean office, they even had snacks and coffee/​water for the people who were waiting — excellent!
I will DEFINITELY be going back to Miami’s Quality Auto Repair in the future — hopefully though not for some goofball thing I did to my own car. Lesson learned!