Miracle Laser & Skin Care Institute

I’ve been doing laser at Miracle Laser for over a year now and I am absolutely amazed with the results. This is definitely the place to be for your hairless body. I’ve tried both of the technicians that they have, Lucia and Vivian and they are both amazing. Very well trained and experienced technicians. They answer all your questions and make sure you are comfortable at the time of your laser session. They also do facials and boy, they are amazing. Maidelyn is amazing, I did a microdermabrasion with a mini facial and my skin was flawless after, she’s gentle and makes sure you enjoy your treatment. The front desk girls are also really friendly so what else can you ask for? Call them to make an appointment and you won’t be disappointed…

Este lugar es exelente la muchacha que me atiende no recuerdo su nombre es bracileña es la mejor muy paciente y muy buena en su trabajo !!! Yo me estoy haciendo full bracilian piernas y acilas voy por mi 4ta seccion es exelente los resultados gracias!!!

I’m giving Miracle Laser 5 starts mainly because of the amazing service I receive from Lucia. I am currently doing laser in my lip and chin. Lucia is very pleasant and caring. Is not hard to see that she takes pride in her job and that nothing makes her happier than delivering the best possible service to her clients.
I did laser in the same areas a year ago in a different spa. My experience was very unpleasant. This time is definitely different. Lucia takes her time to inspect my skin and to get my feedback on the results. Because of the amazing service I receive from Lucia, I’m planning to treat other areas once I’m done with this treatment.
The ladies at the front desk are also very nice and accommodating.

This place is great. Prices are great. Service is great. Vivian is awesome. Im addicted!

I’ve been recommending Miracle Laser to all my friends! Everyone is very sweet and makes you feel comfortable! I’m going on my 5^th session now and it’s been painless!

Miracle laser is a horrible place if you want to see results! The wait time is short and the laser technician is nice but, they just run the laser through in order to finish and move on to the next. I had done 6 sessions on my legs at another place and had excellent results but the place stopped doing laser and I needed 6 more because 12 is usually recommended to be completely hair free. I then searched around and found this place through Groupon and upon reading the great reviews, decided to give it a try. I basically wasted my money. Saw no improvement whatsoever! I did my treatments with Lucia and also with another tech they have, and they’re both the same. They’re nice people but that doesn’t mean they do a good job with the laser. After every session, I would tell Lucia (the one that worked on me the most), that I wasn’t seeing any results, and she didn’t really seem to care much. She kept the intensity very very low and just cared about finishing fast and moving on. The last session was the one she actually increased the intensity a few in order to do a better job and maybe convince me to buy more sessions but, I was not going to fall for that. Now I’m going to a new place in which the tech is fantastic!!! She knows what she’s doing and she strives to achieve the desired results! My legs are almost hair-​free now. I do not recommend this place.

LOVE IT! I purchased a 6 laser package treatment. I’ve completed 3 sessions and can say I am VERY happy with the results so far. The staff is very friendly and courteous, they offer you coffee, tea or flavored water after the front desk check’s you in. Gilda is my state board certified electrologist, she explained what to expect regarding results and what the process entailed. She was very friendly and professional, making this process that much more comfortable. I’m also very happy with the location, free parking, has a spa atmosphere and brand new equipment. Highly recommend this place, you won’t regret it!

This place has the worst customer service ever. There are plenty of bad establishments in Miami, that is true, but if you have to pay the same in this spot than in better ones it is absurd to allow these people to rob you through their lack of good service. Also, beware of the fact that these people will hold on to your money and make it tough for you to get a refund when required.

Amazing service and equally amazing staff. They make you feel like family!!! I highly recommend Miracle Laser for your next laser hair removal.

I bougth a groupon for a full facial and had a very bad experience, the person who treated me was unexperienced, She dropped tools on my face twice, the way She did the whole treatment was like she didn’t know what to do, the place is big and in a good location but this particular appointment was nuts.

Lucia is ABSOLUTELY amazing!!! Very friendly and knowledgeable!!! My results are amazing, thanks to Lucia and her expertise!!! I purchased a six session deal through Groupon and was not disappointed!!! Because of my complexion I had to buy a second package and was given the same deal I received through Groupon. I’d definitely recommend Lucia and Miracle Laser to anyone looking to do laser hair removal!!!

This page makes me LOL — the reviews are clearly influenced in some manner.
I also bought a groupdown, which should have been my first tip-​off. No one has ever bought a deal and actually enjoyed the service they received after, have they?
On four out of my seven (more on that later) sessions, I was made to wait more than 15 minutes after my scheduled time. Once, I waited an HOUR. What? (Note no one called me to let me – or anyone else coming in that day — know they were behind that day.)
While the deal was for six sessions, I had to go seven times, because once, after waiting a (typical) half hour, the technician came out and announced the laser had broken. Broken? So I had to reschedule for the next week — and no, they would not refund my parking. I emailed management about this and, surprise!, they never wrote me back.
I was going to give this two stars, but after recounting this in my mind I had to change it to one star. The kicker was that the treatment barely did anything for me. I now have patches all over the treated area, where there is a lot of growth in some places and little in another. The technician told me I’d need additional sessions. I’ll get them somewhere else.

I went here for a year. Did twelve sessions on legs and arms, and neither worked. They do not offer a guarantee. I spent over $ 1600 and what I am left with is patches and spots on my arms and legs. Do not go here. It’s the laser they are using. It does not work. Do your research and find a different laser system at another location. I had previous success at a different spa, who uses a different laser system. I’m aggravated that Miracle sold me a second package of 6 sessions for arms and legs, after the first six did not work. They should have given my money back instead. The only nice thing about this place was the person that was doing the treatments, but her kindness does not make up for being ripped off completely and left with an embarrassing situation with spots of hair on arms and legs, requiring that I now shave them. I am disgusted! Save you money and find a better provider, and one that is overseen by a cosmetic specialist and doctor!

Amazing! I come here for the laser hair removal. Lucia is an incredibly kind and funny Brazilian woman. She makes sure that you’re comfortable and relaxed because that service can get pretty painful! She’ll go at your pace. I absolutely love my results so far.
Notes:
1) Get there early to park, or pay the extra $ 2 for valet, because the garage gets full.
2) Tips aren’t included, so if you’re the generous type, have cash on you because the staff is so nice.
3) Book early! it’s really hard to get an appointment less than a month away!
4) Don’t bother using Groupon, they offer the same exact pricing.

This place is amazing. Seriously. I’ve been to many hair removal businesses (both laser and waxing), and once I found ML&SCI, I was hooked!
The customer service is solid — the receptionist is professional and efficient and always answers all of my questions. The waiting room makes you think that you have arrived at a sketchy place because it’s so small, but the offices and exam rooms behind the main doors are very spacious and everything is always extremely clean. All of the staff are friendly. It’s located in the Mercy Hospital complex, and it’s right on the water, so just getting there and walking to the building makes you feel great because you feel like you drove to an oasis. Even the staff members who aren’t working with you will smile and say ‘hello’ as you pass through the offices and hallways.
THE PRICES ARE VERY REASONABLE BECAUSE OF THEIR PERPETUAL USE OF DEALS AND PACKAGES! Groupons galore, y’all, for real — you can’t beat their prices for laser hair removal and facials — especially not considering the results you get and how relaxing the atmosphere is there. I have had the pleasure of working with Gilda for laser hair removal, and with Lucia for facials and laser hair removal — both ladies are absolutely wonderful. They both constantly check in with you to make sure you are comfortable, and will give you tips on how to get the best out of your laser hair removal. The laser they use is good for most people — I have caramel-​colored skin, and cannot use all lasers (because I will get severe burns) and I have no problems with the laser they use. And the procedure is pretty painless — don’t get me wrong — you will definitely feel it zap you with a quick sting, but it goes away in a few seconds. But it works and I have saved so much money getting my legs done with laser instead of waxing, and I don’t have to go every three weeks like with waxing.
Lucia also gives thorough, soothing facials, and will talk to you about your skin care needs so she can tailor the facial to meet your concerns. I feel like she is my fairy godmother when I’m there, and I never want to leave.
If you haven’t been here before, you are definitely missing out. They offer more than laser hair removal and facials, but this is all I have gotten there so that is all I can comment on for now. This place is certainly one of the best kept secrets in Miami. Someone else already mentioned this, but there is a Au Bön Pain right next to the building, which makes a nice treat at the end of your sessions, and there is a parking garage about a two to three minute walk from the building, there is a trolley that also goes there (from the Brickell Metrorail and Metromover station) and of course Miami-​Dade Transit also stops there, so you really have no excuse to not go!
Treat yo’self and get to Miracle Laser & Skin Care Institute immediately! You’ll be glad you did.

I bought 2 groupon offers at this place, one for a full facial and the other one for 6 laser sessions. I called to schedule an appointment and they were booked for the following 3 weeks, but were very accommodating. The waiting area is small, but the place inside is pretty big. They called me in at the exact time of my appointment. The technician, Lucia… WOW. She is absolutely incredible! Sweet, warm and always concerned about your comfort. She makes sure you have a great experience at this place. The facial was superb, and she even did my laser session even though my appointment for that was the following week. I will definitely be back just for her. Fantastic experience!

Pros: Top of the line equipment. Groupon deals. Friendly staff.
Cons: Hard to get appointments. (Sometimes) long waits. Parking.
Advice:
1. Park Valet. The extra $ 2 is worth it, trust me. If you prefer not to then I advise you get there at least ¹⁰⁄₁₅ mins early. This way you’ll have time to find a spot in the garage ($ 3) or on the outside parking lot and walk to the building.
2. Book your next appointment (or as many as you can) before you leave or as soon as possible. They are always booked and you want to be sure to get your treatments in a timely manner to have better results.
3. If you’re going on your lunch break– be sure to let your boss know you may be over an hour. The actual session takes minutes but the wait time can be anywhere from 5 — 35 minutes– especially if the receptionist is out.
Happy Lasering!

Amazingggg service! Originally bought 1 small area from Groupon, was so satisfied, bought another. Going there for different areas now! Highly recommended!!!

So! Where can I start? Today was my
First session and I had a little trouble finding the building because it’s the one all the way in the back and it doesn’t really specify in Groupon (where I bought the sessions) which building it is at. Once I found the office first thing I noticed was how clean and neat it was. Girls at the window greeted me immediately and gave me a form to fill out. Waited about 10minutes to get attended. Once I met Lucia, immediately felt comfortable, she’s very nice, patient and answers any questions you may have.
Does laser hurt? Yes!!! It feels like snapping rubber bands, very hard snapping rubber bands! It’s not intolerable but it is painful. Lucia was very nice and gentle and she paused so I could catch my breath. She also recommended a cream so the pain is less for my next session. I am looking forward to my next sessions to come and I am very excited. I’ll keep you guys posted!

I did the groupon for the 6 sessions of laser hair removal on a small area. I’ve now been here twice, my only small complaint is on the wait time. Both visits were during different times of day and it was 15 – 20 minutes past the appointment time. I had trouble finding the place my first time, I had been to the mercy professional building once before but that building doesn’t have a 7^th floor… Thankfully there were helpful people around and I was redirected to the building that looks like it may have been an add on. The visitor parking garage is a bit of a trek and costs $ 3. Other than that, the staff is friendly and professional and the office is clean.

Ladies of Unilocal,there are some truths to be self-​evident when living in Miami — you’ve gotta have your weekly manicure/​pedicures and you’ve gotta be hairless. This isn’t France, afterall. You’ve gotta wax, shave or laser hair, everywhere that is not the top of your head and eyebrows.
I had been contemplating getting laser for a long time. It was just a bit pricey. A friend directed me to deals that Miracle Laser & Skin Care Institute had. I am always so wary of deals like this because the service you receive is pretty crappy. However, I trust the person who recommended this place and so I made an appointment.
The office is located at Mercy Hospital. The parking situation is pretty easy. You can park at a visitor’s garage for $ 3.00 or you can valet for $ 5.00. The building is past the actual hospital next to the Au Bön Pain. The office is quite small. There are 3 chairs in the waiting room so you will probably have to stand. This isn’t too bad though because the service is quick.
I wish I could say it was painless…
Ok, down to the nitty gritty. I made my appointment with Gilda. You have to shave the areas you want to laser the night before. Your eyes are covered and then zap, zap, zap, zap. I am very sensitive so I was in a bit of pain. The great thing is that Gilda was so kind to stop and let me relax again. She really made me feel at ease. The whole process took less than 20 minutes. I was surprised at how quick it all happened.
I am on my second session and I have seen a huge difference already. I have no doubt that by the end of my sixth session I will be hairless. Hallelujah!
I happily recommend this place. Gilda is fantastic!