Nail & Blow Lounge Co

Called in to make a last minute appointment for the same day and was able to go in for a gel manicure and a pedicure. Nice atmosphere, good customer service, and a great mani and pedi.

This has to be the WORST place EVER!!! I made an app for my daughter and I, Having a set app made no difference because they took us in 30 mins after our app. The hairstylist named Jenny who washed my daughters hair, made no effort, she literally dumped the shampoo on top of her head and let the water run it off. The hairstylist who washed my hair Had a strong cigarette odor in her hands, it was disgusting. The employees were bad mouthing previous customers loudly across he salon and making inappropriate jokes. As I got up from my wash, I saw my daughters hair half way done through her blow dry. I wish you guys can see how stiff, burned and oily it came out. The stylist had rushed through the blow dry and add a lot of oil. I was so upset with the hairstylist, I stop her and asked if she can wash it again and redo it. She didn’t want to, she said her shift was going to be over soon, she wasn’t concern about fixing it, she was thinking about going home. The manager was called she didn’t solve the problem. so I left and was charged for both of the washes. They Didn’t care, had bad attitudes.
They are unprofessional, disrespectful and have no customer service skills. Terrible experience !!!

So upset with myself for paying $ 159 dollars for hair that I will get redone elsewhere within a week. Took in a picture of myself with color that I wanted. I asked for partial highlights and blow dry. They charged me an additional $ 39 for what they call a glaze (which is what I normally get in other places called a toner. Usually Included in highlights charge) I walked out with wrong color. Tanya was the stylist. Maybe a language barrier because she spoke no English and, although, I speak fair Spanish, some of the words just didn’t seem to register in either language and neither did the picture, it seems. Spoke to woman claiming to be owner, Lola, that stated she could not do anything because other people were waiting but I could return for a new glaze, however, she would have to charge me 45 dollars again for hair drying or I could get a few more highlights but she would charge me again for glaze$ 39 and blow dry$ 45. She raised her voice at me so that others could hear and stated that I had to pay and didn’t matter if I was dissatisfied. 4 hours wasted and out $ 159 dollars.

Satisfied. First time in many months trying out many salons that I am satisfied with my mani/​pedi. Very clean, relaxing, nice people. I would have liked more of a massage during the pedicure, but hey– I’m still giving them two big thumbs up. Finally a nail place I will return to, can’t wait to get a blow out there as well, next time!

I called 2 minutes before arrival time and was able to get an appointment right away. The person who took my appointment and greeted me upon arrival was an absolute pleasure to deal with. Not sure if she’s the owner, but if she’s not, then the owners should know that she is a great face for their business. She text me my appt (even though I got there 3 minutes after my call), offered me refreshments several times, and made small talk with me while I waited. All in all, excellent service from her.
The technician came out of the back area with a «it’s Sunday and I rather be doing anything else but your pedicure» demeanor. She was literally dragging her feet. She also seemed to be a little bit more interested in whatever she was texting about on her cellphone. I was left with my feet soaking in water for a little over 10 minutes, while she was in the back (probably on her phone). Upon returning, she and the other technician started talking VERY loudly and playfully bickering back and forth. I come from a HUGE Cuban family, and I am very much accustomed to that level of noise and bantering, but this was just annoying. When I finally get a break from my toddler, I like to relax and enjoy my pedicure — not listen to two ladies having a field day while they are both less than a foot away from me.
Now on to the actual work — I didn’t get a massage. AT ALL! I wanted to cry when I noticed that she was putting the toe separators without having massaged my feet or legs. That’s the best part of the pedicure! WTF just happened? I was so confused! That was the last straw for me. I ended up leaving without getting my gel mani. I’ve spent all week hiding my untamed cuticles from judging eyes. I get blow dries and mani/​pedis weekly, so it sucks that this place didn’t make the cut to become my new regular spot.
Place was nice, pricing was decent, and parking there was a a breeze. However, I rather drive further, pay double, and fight for parking then give up a massage with my pedicure!

I really wish I could give this place 5 stars. I came in for a balayage and the stylist gave me a bad ombré. So bad that I had to come back the next day begging to get it fixed. In fact, I didn’t know it then but the owner’s husband saw me the day I got it done and called the owner and told her that my balayage hadn’t come out right. The day I came back, Elena Diaz (another stylist) fixed my hair. She spent countless hours rectifying the horrible job the other stylist did. She did an amazing job because I literally thought my hair was going to fall out!!! In the end it came out ash brown and beautiful. The only positive thing I can say about this place is that the owner reimbursed me the $ 250 I paid for the bad job and Elena did a kick a** job.
The owner was being very nice to me and asked me to write a positive Unilocal review while Elena was fixing my hair. So I decided to write this place a positive review thanks to how Elena saved my hair. HOWEVER, a week after I wrote the positive review, the owner childishly unfollowed me on Instagram. She was just being nice to me for a positive Unilocal review!!! NEWSFLASH: the positive review was for Elena’s job, not you nor your salon.
I am now a loyal customer of Elena’s (who has thankfully left that place) and I noticed that Nail and Blow lounge continues to post photos of Elena’s work on their Instagram page — FALSE ADVERTISING! She doesn’t even work there anymore. When I commented on one of their recent photos just saying «I love Elena’s work! Awesome pic!» they blocked me… of course they did, heaven forbid their followers find out that the only talent that place had is now gone.

Nails by Lola, hair by Yessenia = A ++++++++++++++++++
Love being able to get hair and nails done at once

First time coming here. I was greeted by Rosie. At first I thought she was the owner because she was so warm and inviting. Rosie is the lady that takes care of appointments. My stylist (anonymous) was running late. Rosie actually helped me by washing my hair and start blow-​drying while the stylist would show up. 30 mins. Later she shows, apologizes, and finish the job super fast.
I was a bit disappointed because I was not comtroble, or relaxed. The stylist works way to fast. Pulling my hair like crazy. She never asked me how I would like my hair. It felt rushed. Afterwards I had to ask her to please put some hair spray on my hair. She seemed nice but I really wouldn’t know bc she didn’t talk to me at all. The job came out okay nothing out of this world.
During pay I only had to paid half of the amount for waiting. I appreciated it. I am not sure if I will be returning anytime soon!

I gave this place a shot because it was so close to my house but I was more than happy to find such a great spot near home. I did my hair with Yessy, she did an awesome job! Came out beautiful. Looking forward to going again. She blow dried and gave me these big beautiful waves

Okay so I am going to be completely honest. I came to this place because I live really CLOSE. I figured to give it a try to see if it could become a firm place for me since is soo close to me it would just make life easier. I am use to Asians doing my mani, pedi and eyebrows. So I enter the place it looks really nice the main people at the entrance are very much welcoming and nice. I told them I wanted a gel mani, pedi and eyebrows. They asked me if I had an appointment and I told them it was my first time there. They asked me if I could come back at a certain time I was okay with it because I live really nearby. So I came back they told me to choose my colors. And sat me with the lady her name is Dianelis. She was really nice but doesn’t have experience at all. I asked for a French many and pedi and the freaking French mani and pedi looks like something I could’ve done myself. And say I could do a much, much better job. My husband even told me it was bad. If you look at the pictures the French lines are soo freaking crooked on my hands and feet. Don’t get me wrong they all really nice. But they should’ve put me with someone that was much more experienced and that was really good especially knowing that it was my first time there. I am slightly upset because it’s my birthday week and I have to go else were to get my hands and feet done (I spent $ 60) not bad. And to think that I was going to give them a try with my hair. So sorry, that’s not happening. My eyebrows didn’t come out bad but, they didn’t look amazing like I’m use too. So my main point here is I’m not sure if I would go back. And if I do, I think I would go with «Lola» all I hear is her name so I’m guessing she’s the best one and most experience. No a very pleased with the actual job…

This place is a one stop shop for anything you need related to Beauty, with professionalism and customer service at the core. I first discovered nail and blow lounge when I was on a frantic search for a colorist that I could trust (which is not an easy feat), to give me a much needed hair color makeover, cue Elena!
Elena brought my vision to life and completely blew me away with her attention to detail and MARATHON hair skills! The kind of blonde I was looking for was no easy feat and she stuck with it for HOURS until it was perfect! Since then, this is my go to spot– come in-​do it all, and leave feeling like a million bucks!
If that wasn’t enough… the cherry on top of this already perfect scenario… the owner, Carmen. When you walk in, she always makes you feel like you’re in her house. She finds a way to accommodate every client and create an environment that makes you want to come back! I love this place and HIGHLY recommend it!

Phenomenal service and super nice staff. Jessica is a very talented stylist and can do amazing things with color. Happy to have found a new hair home!

So thrilled that this place opened up! This is honestly my go to location for my hair and nails, and now they’re even doing eyebrows. I’ve been here about 6 or 7 times and all of my experiences have been positive. It’s very easy to get an appointment, you can call them, text them, or use their website. You can also walk-​in, but I always prefer to make an appointment. their hours are super flexible and even if you walk-​in you’re never kept waiting long. I usually do my nails with Liz, but I’ve also done them with Lola. They’re both great and pay the utmost attention to detail. I’ve done my hair with Elena and with Yessi and again, it’s been great. I love the way I feel when I leave, my hair and nails always look beautiful. The whole staff is very friendly, and super attentive. I also love that almost everyone has Instagram so it’s easy to see their work and you have real examples to show them of what you like. :)

I had an amazing experience. After dealing with a horrible experience the previous day at a horrible hair salon, I called Nail & Blow and they were extremely helpful got me in that same day to fix my hair. The owner was extremely sweet and accommodating. I loved the customer service and how everyone was all smiles and laughs. Everyone was lovely. I can’t wait to go back. Highly Recommend!

Just got a mani and pedi by Lola and they came out beautiful. Not only were my nails done perfect but she’s so nice and humble. Everyone was also very welcoming at the salon. Very pleased with their service. Highly recommend!

Ok, so I guess I’ll be the Debbie Downer in this situation… It’s unfortunate because I had such high hopes for this place! First and foremost, let me say that the owner was SUPER sweet and accommodating. This truly has nothing to do with her, but she should check her employees… Now, for the girl who did my hair (she will remain nameless) she completely BOTCHED my hair cut! But let’s take it back to the beginning… While washing my hair, she literally soaked my face and neck! Although annoyed because I was going out afterwards and already had makeup on, I looked past that and said «hey, it could happen to anyone»… Side note: her hands and breath smelled so horribly like cigarettes I almost gagged! Then we sat in her chair and she told me everything that was WRONG with my hair! Ha! Beauty School rule #1, don’t insult your client… I went in for a blow dry, and I have no IDEA WHY I LET THIS GIRL «TEXTURIZE» MY HAIR!!! Holy Jesus, I looked like a cubanita with 3 rows of layers!!! So while she’s going on-​and-​on about how she’s gon’ be a celebrity stylist and how she’s worked for super expensive salons, blah, blah, blah… She’s suddenly silent… then I notice that she is literally FALLING ASLEEP while she’s doing my hair… Like eyes rolling back and all! I asked her if she was ok and she told me she was just «so sleepy»… At this point, I’m scared! So she’s finally done blow drying my hair and I look like a beauty queen who just won «La Cubanita mas linda del mundo»… Oh and the literal icing on the cake, a freakin hand-​full of serum in my hair!!! NOOOO!!! It was happening in slow motion, I didn’t even have time to react and scream STOOOPP!!! So yeah, $ 56 later and I am in my car, picking up my hair in a bun and washing it out the next day because of how stiff/​greasy it was! (Is that combination even possible?!) I literally paid $ 300 yesterday to get my hair re-​shaped and fixed and thank GOD for real celebrity stylists who actually know what they’re doing… I think this place could totally be successful, but so much has to change… PS: I went in for a simple blow dry with beachy-​waves.

I had such a great experience this Saturday! I went in for a blow dry and style. They were running just a bit late, but when I told the owner (didn’t know she was the owner at the time) that I was in a bit of a rush, she quickly had someone wash my hair and she came over to start drying my hair while my stylist finished her last client. A few minutes later, Elena came over and did an AMAZING blow dry. Then she added some waves to glam it up a bit (I was headed to a wedding). Elena was fantastic, the owner was a sweetheart, and the woman that washed my hair (wish I had gotten her name) was so sweet and informative about products for my hair that I can’t help but go back! So glad to have this place in Kendall!

This place is amazing and what’s even better that’s it’s only 5 min away from my house! The staff is super friendly and caring. The owner is also very nice and super accommodating. I had a blowout along with my sister and a manicure as well. Both services were amazing and I will definitely be coming back! My only downside would have to be my blowout it was done nicely but I have very curly and frizzy hair and I wish the stylist would have spent more time on the front portion of my hair. That’s the first part that frizzes up quickly. It was all frizzed up by the end of the night with all the partying of the New Year. Usually my blowouts last long but I believe it’s because of that.
Other than that I was a great experience!

It pains me to share this secret treasure that I have have found but these ladies deserve recognition! Went in for the first time today and I am hooked. I had my nails done at a different salon and have been miserable since. I went and Liz worked miracles! My nails are gorgeous she is amazing. All the ladies are so warm and welcoming it makes you feel comfortable from the moment you walk. You must check them out!

LOVE LOVE LOVE! I had a total New Year transformation, new color, cut, extensions, the works! The atmosphere is fantastic and the staff is awesome! Best shelac mani I’ve had done in Miami! Hands down, «Best of Kendall» !