PetSmart

Came to buy Guinea Pig hay which was in stock. Of course a trip to PetSmart requires walking around and looking at animals. We saw a guinea pig that was up for adoption for free because he was «mean». I asked to hold him and the manager (tall guy) was super helpful and opened up his cage and let me hold him. Super cute but yea he was a mean guinea so I didn’t take him home. Besides that everyone was helpful. The store was packed and lots of traffic around the area.

Store is messy and they don’t really offer proper habitats got a lot of the reptiles in the store. Could carry better brands as well. I prefer petco.

Helpful staff and knowledgeable. Everything in the store is neat and easy to find. They host events for dog owners pretty frequently… good place to make doggy friends. I’ve made two fur baby friends there. Everyone seems to be very outgoing. Parking is a hassle but the store is reliable.

Called for a grooming appt and was taken that same day, even tho they were completely booked! When I arrived, they were so full I wasn’t sure if they really could take the time and care to properly groom my boy but WOW did they do a great job! Everyone was so sweet kind and you could tell even tho they were tired from the full house they LOVED their jobs. My little lovebug came back none the worse for wear (he doesn’t like baths from ME, much less a stranger!) and he looked felt and smelled great! Everything was done so well, his little nails were filed perfectly and they weren’t even sore– which is what I ALWAYS check for. Heck– I’ll be coming back today even! The spot may be cramped and way busy but give it a try– you won’t be disappointed!

This location has kittens/​cats for adoption! You can meet the kittens at any time. They also have a large selection of small pets like fish and reptiles. Pets are welcomed.

Love my big boy Tank! I’ve used the grooming from Petsmart once with them and they did a fantastic job! He behaved so well. It was Inexpensive and they didn’t take too long. I come here for all my dog needs. From bedding to his play toys and chew toys. I also found once on sale this super cool fish tank of super villains. I have in it now my fighting fish Jaws. Lol.

This is on grooming department. Brought my dog here to get a haircut I was extremely precise on showing the exact haircut I wanted on my dog and stressed the importance of not cutting his top knot they said yeah no problem. I come to pick up my dog to find him almost completely shaved down trimmed, nothing like the picture and the top knot? GONE COMPLETELY! He did what he wanted to with my dog! plus the man insisted I was lying about me showing the picture of the hair cut and said it was another picture. Then another groomer insisted on putting her 2 cents in to defend the groomer, once he admitted to being at fault all he said was «well do you want your dog back?!?» Excuse me?!? I will never… EVER bring my dog here or recommend anyone to bring their dog here!

I understand pets have accidents, but the amount of pee in this PetSmart was questionable. Watch your step or you’ll slip!

The only beef I would have with this particular shop would be the traffic in the parking lot. Even when it is in the morning when it isn’t «busy» the parking lot is kind of hard to maneuver. Having said that, I actually have not had the bad experiences that some fellow Unilocalers have.
It has never been difficult to find any item I have needed and checkout has always been pretty painless. I was waiting for someone to bring me information I had asked for at the vets office and watched the groomers in action. Tons of little doggies were being groomed and I noticed they actually were very kind and patient with the dogs who were none too happy.
Good thing I got my info from the really nice girl at the Vets pretty soon since I was really close to adopting a kitten at the rescue there. I already have three pets, so their expediency was good. Although I would love another, it really isn’t a good idea right now.

This review is ONLY for the grooming department!!!
I really love the grooming staff at this petsmart location. Manuela, one of he groomers, is the only person I let groom my dog and the only groomer my dog actually tries to settle down for. He usually cries at the groomers since he hates cages and hates water but with Manuela he actually behaves even if he still cries a bit. Anyways, I highly recommend all the staff at this pet grooming salon.

Augh… this Petsmart is always full & chaotic. From the moment you park till you leave the parking lot, it’s just too full. You need an appointment for everything and have in mind to spend at least 4 hours there, sometimes 6 or more hours. The lines are incredible so don’t ever think you’re just going in for 5 minutes.

I’ve been here before for the banfeild office to get the 3 year rabies shots for my dogs it was the cheapest I could find for my 3 dogs, waited awhile but seeing how busy it was and that they only have 3 rooms I stayed and gave myself the excuse. Today however was unacceptable! I made an appointment A WEEK ago for 10am, I get here and the lady before me is waiting at the counter for a while, no one is there, I waited 15 minutes before the front desk assistant came out asking who was first. I weighed my dog as soon as she was done with the lady before me and the frontdesk of the vets office told me to wait near by for my name to be called… an hour later I ask if ive been skipped cause its been so long and the frontdesk lady says im next, so I sit my rump back on that awful hard bench…30 minutes pass and I go back up to the desk and nicely tell the lady «hey, im sorry but im leaving, I had an appointment at 10 it’s been an hour and a half, I have things I need to do today.» Her reply «ok, bye». Completely unsympathetic, no apology, completely disconnected. Needless to say, I’m not coming back here for anything! especially because they dont know what an appointnent is or appreciate their customers.

Unfortunately, this store is my local pet supply store so I have to come here more often than I’d like. They normally have a great selection of Pet food, but as far as treats go, I usually have a hard time finding the ones my dogs like. Sometimes I feel as if they take too long to restock the shelves or something. I find everything I want maybe 1 out of 5 times that I go.
The groomers here are okay but I think it’s overpriced. It’s Petsmart, not some froo-​froo place with aveda hair stylists for pups. My 5 lb Yorkie got a bath and a haircut today — grand total, $ 78 + the 15 dollar tip I give the lady so she’ll treat her well. I only continue to go here because I can usually bring them in the same day and not have to make an appointment ahead of time.
Another thing I don’t really like too much is that a lot of times there will be dog pee or poop and they don’t pick it up. I mean, ultimately, I think you’re disgusting if it’s your dog and you don’t clean it up yourself but if you’re letting pets into your store, you should be prepared to clean up after them.
Oh, and one last thing for the other shoppers– my dogs are damn cute, but that doesn’t mean they have a big old sign that says, «put your hand in my face so I can lick you» around their neck. I don’t want my dog licking the nasty germs YOUR hand has accumulated off the shopping cart, your dirty pets, and your possibly nasty bathroom habits.

Wow!!! Went to check out some treats for my pooches… as I grab one of the bags, it starts pouring itself out. Three others did the same thing. As I inspect the bag closer, it’s obvious it was chewed through. Looking behind the bags… you can clearly see rodent droppings and dried urea. ABSOLUTELY NASTY!!! Got that crap on my hands! Manager didn’t even so much as apologize. Simply stated that it happens regularly. No one seemed to be bothered by this. I say this, because NO ONE did anything about.
…yes, I washed my hands. Unfortunately, negative stars are not available.

I’ve visited this store quiet frequently lately, mostly to use the hospital facilities which I will review later.
The store itself is pretty spacious and has a lot of products for dogs.
I have met one of the trainers, her name is Rebecca and she is soo nice, knowledgeable and willing to help!
When I first got my pooch, she guided me towards the products I needed for him which was great, knowing that this is my first pet and I was completely lost.
Overall a good experience.

The Macy’s of the Pet super stores.
Okay here you find all kinds of pets supplies. I always leave here with something I was not gonna buy. They have doggie clothe and cute collars who can resist. I enjoy walking around and looking at everything.
My pugs love coming here because they get rubbed and petted by all the curious customers wondering why they snort the way they do do.
Parking is very ample and they have doggie bag if your dog decides to go.

Our kitty, Paunchers, is grateful for our being customers of this store.
We just became part of the pet perks program they offer after looking at their specials for members.
We were getting everything at Costco, another store I LOVE, but Pet Smart (if you’re part of the program, of course) has even LOWER prices!
Also, we’ve been to other pet stores and this is the only one that has a clinic in it and a pet training classes, which is really useful.
They have so much variety: services, products, pets, etc. You can get lost in there while searching for your pets’ needs.
The staff are very friendly and helpful. I can honestly say I have no complaints about Pet Smart.