Quantum on the Bay

Worst place to live ever… Elevators never work, mind you there at 51 floors in the highest tower. I along with 3 other friends who lived in the building suffered water leaks and or flooding in our homes. Front desk is a joke, management is a joke. Moved out 2 months ago and still waiting for my security deposit. This place may sound great and look great at first, but it has made me sweat off large buildings forever. His building was built in 2007, I can’t see it holding up too long, it’s already falling apart at its core. If you are considering this building I suggest you RUN!

Ok Now I have been living here for about 1 month. Pros: views are amazing, common areas are clean, location is great, staff is
Quite friendly.
Cons: I am just not a fan of the moving process. I believe they should allow people to move in or out on Saturdays. Most people work Monday-​Friday and it sucks to lose a vacation day over this.
Other than that it is a nice building.

I wish I would have read the reviews before I signed my lease. Trust me, its as bad as everyone says it is. I don’t think I know a single person who lived in this building and didn’t complain about it. Management is horrible, employees are rude, I had my car cover stolen in the parking garage, they took forever to return my security deposit. Save yourself the headaches and just find a different apt.

Building is OK, new management is better, however, for the type of building and location you would expect a lot more… Fire alarm goes off almost every week, they are now cleaning up parking and painting, we hope they paint the whole building, it looks really dirty from the outside. The water lines have very serious problems since the building was built, they have to shut down the water very often, this is unbelievable on the 21^st century! Internet service is extremely unstable, you have to restart your devices several times. The building has potential but it is clear that constructors wanted to save money BIG TIME and made a building that has a lot of potential look really cheap, I hope new administration can manage but some issues don’t even depend on them…

The property management company, Castle Group that runs Quantum is the most unprofessional I have ever seen. Reading reviews from the building does not surprise me knowing the inefficiency of the Management office. Getting someone to return a call, reply to an email or resolve issues of their responsibility is almost impossible.
I would never rent or own a property in this building.

Crooks at the Valet!
Went to visit a friend on Sept. 25, 2014 on or about 6:30 to 7:00 p.m. Asked the valet how much they were charging for the service to what he reply $ 6.00. I paid the valet he gives me the valet ticket and I entered the lobby. Later that night as I’m leaving, I give valet Robert my valet ticket and away he goes to get my car. Mr. Robert comes back and asked me for the six dollars charge to what I answer that I already paid the previous valet when I came in. Mr. Robert told me that I needed to pay him otherwise he was not getting my car. I told Mr. Robert that if he don’t get my car, I was going to call the Police. He told me to go ahead and call it. I went to the lobby and asked the attendant to call a supervisor. A security supervisor came and I explained what had happened. After listening to me he pull the side Mr. Robert. Later Mr. Robert went and got my car. What I didn’t know was that the friends that I was with pay Mr. Robert the charge wile I was asking for a supervisor. At the end the valet charge twice for the service.

This building looks nice however management is not
cooperative or accommodating. As an owner you are treated like
a renter. Our apt is our vacation home to also be used by our family
Yet when my family arrives they do not allow them to use my parking space !
I do not have a permanent vehicle there. We only use rental cars.
Only I can use the space??? This forces my family to use valet. The front
desk calls my cell phone constantly for the wrong unit.
As an owner I feel they should be more accommodating and
friendly .Also, when we arrived last month the pool was dirty for days.

Management is awful. Do not live here if you enjoy having phone calls or emails returned. Also don’t live here if you don’t enjoy being STALKED by the over-​empowered «security» guards, who spend more of their time creating fake violations for residents and generally looking for ways to make our lives at home miserable than ever protecting anyone. Beautiful building and views, but that can be found anywhere else in Miami with people who actually care about their residents. Quantum on the Bay is the absolute worst.

Did you know that the the association application fee is $ 400 per person! — Yep you are reading right! So, it is $ 800 just to get approved for 2 people– Ussually, association fees are $ 150– $ 200 p/​p Max!!! That is just ridiculous!!! the apts price range starts at $ 1750 — So, $ 800 + Deposit + first month + last month — you do the math!
No Way!!! That just Crazy!!!

If I could give this building a no star I would. Moving here from the Bristol Tower I am completely mind blown on how little respect they show tenants at Quantum. The staff are classless and often rude.
My car was recently hit and was in the shop for service. Quantum refused to give me a temporary parking pass for my OWN spot because I was borrowing my fathers car, and the vehicle was not in my name. Quantum also shuts the water off without warning in the North Tower often. Including New Years when we were attempting to entertain. All in all I would stay far away from this building. They have some serious issues to solve and don’t seem to be too concerned about fixing them.

So now that the rage of moving into Quantum on the Bay has passed I felt that I should update the review. After nearly 8 months of living in the building I can say that the building and I got off to a very rocky start and things have marginally improved. A few updates for those considering moving:
1. Water issues seem to have dissipated, and while they come up every so often we have had water continuously now for the last 6 months.
2. Dealing with the front desk and management continues to be a pain. Rules for the building are inane and there is no common sense to be found. Again, the front desk people are not bad people and I think they in general they are nice, they are not however very empowered to do a good job and often do things that are pretty amateur hour like call your desk phone at work when a visitor asks to be let up… four times… and then try your cell phone. Actively avoiding them has made my experience in the building much better. I have also heard numerous stories of residents and guests getting into screaming matches with the front desk because of their lack of helpfulness. I will also assign part of that blame to people visiting and from Miami that tend to be terrible to people serving them. My boyfriend and I have agreed that he will be the only one speaking to Darcy, so we avoid assault charges. That is how helpful she is.
3. The building seems to constantly be going through inspections, fire alarm checks, water checks and god knows what else. Is this a thing in Florida? I feel like I had people enter my prior apartments maybe 2 – 3 times a year.
4. The building is situated very close to the bay, and therefore whenever there is a decent rain storm– the streets and garage flood. This is very clearly linked to poor design and public planning. While this is annoying as a renter, I would seriously consider this if buying. Also… if a decent rain storm causes this much pain, a hurricane or tropical storm would be a nightmare. We plan to leave the building in case of an emergency for this reason.
5. Location across the street from Margaret Pace park is awesome. Very very very useful if you have a dog and it is fun to see everyone in the building with their dogs. You get to know people through their pets and the park. It is a nice sense of community that cane be hard to find in Miami.
6. Although we have not used the common areas, they are very nice. So if that is a big criteria for you… this is a good building.
7. The parking garage is still a nightmare. If it takes you 5 minutes to exit the parking garage from the 10^th floor, you either stop time and are therefore a superhero or are driving like a maniac and scaring your neighbors and I would ask you to please stop. It takes 10 –15 minutes. I also have consistently had people swerve around me as a back up out my parking spot as if they have the right of way.
8. I would not want to live in this building if I had a child, it too often smells like weed and has nocturnal visitors. There are families, but the ones I meet in the elevator are typically here on vacation from Europe or Latin America.
I still think that my boyfriend and I will be relocating in 4 months to something more walkable and less stressful.

Update: I thought the nightmare was over, however it continues.
Two things:
1. Although my car was registered with the building and I had a permit affixed to my window, I was given one of those annoying stickers threatening to tow my car. Turns out although I WAS REGISTERED, the cronies checking the parking have an outdated database. Figures.
2. I was just told our balcony would be occupied by construction workers for 2 weeks because the balcony above ours is cracked. It will be unusable due to the scaffolding they will be erecting.

I’ve been living at Quantum for going on 4 years now, renting for the first 3.5 and just recently purchased a unit to live in. I can tell you first and foremost that location is amazing. 5 minutes from all the highway accesses (195, 395, 836), and 10 minutes max from a ton of restaurants and bars in the Wynwood, Midtown and Design District areas, as well as Downtown. There’s Pace Park across the street which is great for people watching as long as you keep your eyes peeled for dog souvenirs because people are definitely not great about cleaning up after their pets.
All in all though I wouldn’t live anywhere else in the area, after having looked at most of the other buildings in the area, Quantum is really the best bang for your buck. It’s a fairly new building with great amenities (theater room, lounge, gym etc) and friendly staff. My experience has been that as long as you treat the staff like they’re actual people working jobs and not your personal slaves on retainer there to solve your every problem the minute one comes up, they generally try and do everything they can to help you.
Case in point, once I had a package delivered to the building for an art show I was organizing, and it arrived the day before the show. When I wasn’t able to make it on the Saturday it arrived, one of the guys actually came on their day off the next day so that I could get it in time for the show.
Yes the parking garage is a nightmare since they had to squeeze so many spots into such little surface area, but honestly it takes me 5 minutes to get to and from my spot on the 10^th floor so it’s not the end of the world. And yes every so often (like with any building) there are maintenance issues that are inconvenient. Like when there was a leak in my kitchen from the unit above mine, after a month of having just moved to the new place. But Darcy and Victoria in the management office were awesome, helping me connect with the unit owner above mine and making sure I knew what I had to do to get it taken care of.
I’d definitely recommend the building for young professionals and even younger families (there are a bunch here).

UNIT 3103
I have to agree with past reviews. I lived in the unit 1 year in 2011 and the owner still owes me the two months deposit. The unit was found dirty and appliances broken at my arrival.
The owner is a guy from Argentina whose broker name is Sebastian from Florida International Realty. If you still have to deal with them, make yourself a favor and avoid them.
The building overall is ok. lots of dogs and management very lazy.
Adiós

I recently moved into Quantum and nearly everything has been a nightmare. Moving into this place is one of the biggest headaches I have ever experienced. We were scheduled to have our «Orientation» at 11 and were not seen until 2:30. We were left sitting in the lobby for 3 hours and were not giving any information. Because of this delay we missd our elevator slot and were only able to move in after throwing a fit.
Also in the five days we have lived there, our hot water has been shut off every day. They give very vague notices regarding these shut downs. The building itself is nice, however beware. Quantum on the Bay really needs to improve on many things. They will continue to have unhappy residents if they keep up this way. It is completly ridiculous to shut off the water on a weekly basis.

Hi everyone, I am writing to everybody that Is looking to rent an apartment in the building of Quantum on the bay.
I lived there for almost a year in the apartment 3103, do not rent that unit because the owner always keep the money from your deposit and also do not trust Sebastian Golod the realtor from FORTUNE INTERNATIONAL REALTY .
The building was great I never had any problem .
I advise against renting this unit 3103 because of the owner behave.

Although Quantum on the Bay isn’t perfect, it has many features that makes it one of the best buildings in the area. It has amazing views, the best park in several square miles and pet friendly, motorcycle friendly, clean and well maintained and management of the building as well as the facilities are being improved. After buying 1 year ago, my family is extremely happy of the move.

Quantum is my new home, and while it is not perfect, it is much better than some of the (outdated) earlier reviews of the building suggest.
The location of Quantum cannot be beat. Situated right on a large strip of green space, Margaret Pace Park, the view of Biscayne Bay, South Beach, and (if you’re high enough) the Atlantic Ocean (!) will never be encumbered, despite the inevitable development of the area. It is true that the park is a bit noisy because of the dogs and unleashed children, but – let’s be honest – this is Miami.
The staff of the building is generally on the helpful side, but that can’t be said of everyone. In my short time in the building, it seems as though things have been steadily improving, and I hope that continues to be the case. Association fees here are though the roof, and it should not be beyond expectation to receive the services we pay for. The package room, for example, provides amazing service, and several of the front desk attendants can be very helpful and personable.
There is an enormous stack of rules that goes along with living in the building, and they are haphazardly and unevenly enforced. For example, I was once asked to leave the pool while it was still light out, despite the rules saying that the pool closes «at dusk.» We recently received a building-​wide e-​mail saying that we’d be fined for oil stains in our parking spots (which we ostensibly own), and that attempting to clean them ourselves was against the building regulations (!?!). Meanwhile, people smoke in the elevators, douse their balconies with water (sending it cascading below on people below), and allow their dogs to relieve themselves in the basement hallway. .. all of which are against the rules. .. seemingly to no punitive end.
It remains true that moving into the building is a nightmare (weekdays only, only when the schedule can accommodate you, at a charge of $ 525), and having deliveries/​work done can also be difficult, as the building wants you to schedule everything through them, complicating already difficult processes in Miami.
BUT, all in all, Quantum is a lovely place to live, and I am really enjoying my time here. The Omni/​Edgewater neighborhood has an exciting rawness about it, and there is the sense that stuff is starting to happen here: empty storefronts are filling; families are out and about; run-​down building and vacant lots are cleaning up their acts.
I have every reason to believe that Quantum is the place to be.

I have lived here for two years in the north tower. While the building itself can be a great view, and has decent aesthetics, there are many things that make me very excited to move on.
The management at the front desk couldn’t care less about you, which doesn’t really surprise me in Miami. However, if you stop by to ask a question, good luck. They literally stare at you and say «i’m not sure» every single time. If the package room is closed, tough luck. They will never open it for you and will be sure to tell you it’s a different company running things and they tend to «not show up.» Even non-​holidays. Why don’t they have a key or run it through the Quantum management?
The main reason for the two stars is I can honestly say the entire two years I’ve been living here, there has been incessant construction. Twice above me for 4 months each, and below me and in the elevator shaft which caused the whole building to shake. When I say construction, I mean drilling from 9am-​5pm. The first four months I considered it annoying, but no worries. just four months right? NOPE. another apartment owned by the same owner next door… For two years… over and over. I’m not saying construction should be prohibited, but just keep in mind that lots and lots of it is going on.
Elevators… wow, where to begin… They are fast, but always stopping at every floor, but the main thing to know here is there is not a service elevator in this building. This means all staff, all housekeeping, and all moving in and out tenants are sharing the elevators. If you have to move, it is a $ 300 refundable fee, and a $ 225 NON refundable fee. For what you ask? Just to use the elevator, that should be part of your right as paying a monthly rent.
The gym is ehh, whatever. It’s small and dinky and the treadmills are always out of order. The gym guy always comes and takes the remote out of the cardio room when you’re in there like you’re going to steal it or something. Again, awkward…
The things I enjoyed about this building are the little café and it’s staff downstairs, (managed by outside company of course) and the park across the street. If you have a dog, you may want to consider this place but please, do your research before you get canoodled! :)
I personally, can’t wait to leave!
EDIT: Please also note that the water is randomly shut OFF at least once a week!!! LOL wow

I am renting a 2 bedroom condo here. One of the big positives about this building, and the main reason I live here, is that they allow renters to have big dogs (mine is 50 lbs). First, here are my complaints:
1) They charge a lot for everything. I really wish that my realtor was better informed about this, so I would like put it out there for future renters.
-$ 225/​renter to apply to the association
-$ 1000 refundable pet deposit
-$ 300 refundable move in/​out elevator deposit
-$ 225 non refundable move in/​out elevator fee
-$ 100 per fob
2) The association is terrible at fixing things in a reasonable time frame. It took 8 months to fix one of the elevators. Out of the 4 treadmills in the gym, 1 has been broken for 5 months and another has been broken for 3 months.
I am not planning on moving out of this building so these frustrations are not a deal breaker for me. The view from my condo is amazing! If you are looking at two bedrooms, be sure to look at the 01 line (south tower). It is by far the best in the building.