Came here for a second opinion on a mole under the nail bed. First day with an appointment was a nightmare! Our appointment was for 1pm, and there was 15 people before us! The Dr. had an emergency at the Hospital so he had to leave. We were not going to wait that LONG… We scheduled for a second appointment for another day, during the afternoon around 5pm. It helps to schedule the appointment in the late afternoon, you can probably call ahead to see if the Dr. is there, or on time, or in an emergency. I know it should not be like that but Dr. Khouri is good. Also Dr. Cardozo that works with him has the knowledge, very patient to explain things. Once we met the Dr., he listened to our concerns and he suggested surgery. He has his surgery facility in the building! This I find very convenient!!! Dr. Khouri is knowledgeable, he will explain whatever question you have, he will listen to your concerns and emit an opinion about it. He and his team are excellent in customer service. Despite that Dr. Khouri is on call for emergencies, he is a very nice Doctor that knows his stuff. Funny, patient and super accessible.