Statewide Relocation

DO NOT HIRE THESE CROOKS!!!
They moved us from Georgia to California.
They doubled our cost from $ 4,000 to $ 8,000 only AFTER they packed all our things in their Ryder rental truck.
They LOST 2 of our boxes.
I watched the truck driver throw my leather sofa out of his truck. It landed and flipped end over end in my driveway. I watched this man, Kobe, rip a shelf of my rolling chef’s cart.
Their claims firm, CSI, Claims Service International are crooks also. For all this nightmare, they are offering my family $ 280.00 settlement for our loss. What a joke!!! We are out over $ 3000 in damages and lost valuables.

NO. RUN! Scammers. The move from hell: hire these schmucks.

Damaged the majority of the items they were hired to move over a short distance, and so far have not agreed to reimburse me for any of the damage. Also charged close to $ 400 for a dozen cardboard boxes and some bubble wrap that were advised to have been included in the move. Customer service gives you the run around and attempts to force you to use some mediation service that will offer you a few dollars for each item. These guys really shouldn’t be in business.
Flat Rate Movers of Miami handed my move off to these guys without telling me in advance, so I’d recommend against using them as well. Statewide Relocation also operates under the name New Times Moving, which appears to be an attempt to hide their past reputation.

Attention anyone looking for movers! Statewide Relocation is a complete scam and will RUIN your move.
A month ago I was forced to find some very last minute movers to take my stuff from Atlanta to New York. I hired a company that I thought was called New Times Moving (Spoiler Alert: they are also known as StateWide Relocation. There are separate websites and reviews for each company but if you look closely they are actually the same company. You can even see that both companies have the exact same address in Miami.)
I was given an estimate of $ 1300 and told to wait for my movers and foreman to arrive. At 7 pm I got a call from a man who said he was parked nearby. I looked out my window and noticed a large moving truck with a man standing outside the truck. He was clearly the man I was on the phone with and he was very obviously rounding up a few of the men waiting around Home Depot for jobs. These were the men that ended up packing up all my belongings. The minute the foreman walked in my door he started tallying up additional costs that I would have to pay (walking fees, materials fees, set up fees, shuttle fees, ect). Several pieces of my ikea furniture were taken apart by the movers. The foreman assured me that they would be put back together upon arrival in NYC. (spoiler alert: they weren’t). After all of my stuff was loaded I was promptly presented with a $ 2700 dollar bill. The amount actually doubled! I was stunned but forced to sign the paper work and try to forget how much I was paying these people. My foreman assured me that my things should arrive by Friday (it was a Monday) and I believed him. (first huge mistake. It took them 10 days to get my stuff to me.)
I attempted to keep track of the status/​location of my belongings (though I’m not sure I trust a single person I spoke with or worked with so who knows where my things actually went). I was told that my things were taken directly to a storage unit in Atlanta for the next 3 DAYS. After calling my foreman continuously for 3 days I finally got confirmation that my things were on the way to NYC. When Friday rolled around I found out that they had made it to the Tri-​State area but were then placed in a storage unit in New Jersey. It was there that they remained for the next 5 days!!! Meanwhile I am without bedding, bath supplies, and clothing, sleeping on the hardwood floor of an empty apartment while my belongings sit in storage less than an hour away.
My stuff was then passed onto a new company called ROCKLAND MOVERS. I think that they are the New York partners of StateWide Relocation/​New Times Moving and they are actually WORSE than the first round of movers/​disbatch. I honestly didn’t think this was possible but ROCKLAND might be the worst company of all time. See my review of Rockland on their Unilocal page.
Bottom line, Statewide/​New Times moving is a huge scam. They will swindle you out of thousands of dollars and treat your belongings like trash. (When my things finally arrived in NYC they were broken, missing pieces and put back together completely wrong. It was the most frustrating experience of my life. STAY FAR AWAY FROM THESE COMPANIES!

Like Cait W., I too booked my move through another company but somehow ended up dealing almost exclusively with Statewide Relocation. Despite repeatedly confirming an early morning pick-​up time with the dispatcher, Statewide movers arrived four hours late. Their tardiness set back our entire day. The head of the team admitted that our moving company had overbooked themselves and they were called in at the last minute. The movers piled heavy boxes on top of obviously lighter boxes and had already crushed several boxes before even loading them onto the truck.
After completing a detailed inventory sheet, we were given a quote by our original moving company. However, once the Statewide movers loaded our belongings into the truck, they doubled the amount of the original quote. It was an obvious bait and switch. Our belongings only exceeded the quote by several boxes, not double the amount of stuff. We tried to fight the overpriced move AND the tardiness of the movers for days but were constantly given the run around. We were told by one company to talk to the other and vice versa. Generally, no one answered the phone and when they did, no one could resolve the problem. It was impossible to get ahold of anyone. We had to call every day in an attempt to make progress with our complaint or locate the moving truck. The driver of the moving truck finally made contact and told us he would be in the area at a specific time. We rushed home from a family vacation only to have the truck arrive over 24 hours later (and it was only that early because we told him that it was the absolute latest he could come).
Although the actual movers who arrived in Vienna were very nice, the driver immediately ripped us off with a $ 100 long carry fee. He told us not to worry about tipping the movers and to just give him $ 40 extra. Many of my boxes were bashed in and crushed. It is still unclear whether one is missing. The driver blamed the head of the team in Atlanta for «double-​sticking» one of the boxes and assured me that everything had arrived safely. Ultimately, we were offered a very small discount in exchange for not reporting them to any social media sites or better business bureaus. Obviously, we declined. This is definitely a situation where you get what you pay for. Do yourself a favor and pay a little more for a reputable and recognized moving company. You will regret hiring Statewide Relocation.