Sunset Radiology

Desgraciadamente no leí las opiniones antes de ir a este lugar mi cita era a las 3:30pm a las 5:30 Pm aún estaba esperando y gente q llego después de mi paso antes tienen un completo desorden parece plaza de Mercado al final no pude seguir esperando y tuve q regresar el siguiente día y obvio perdí otra hora de tiempo No se los aconsejo es pésimo

If you want to wait nearly 2 hours past your appointment time to get your scan/​imaging done, then I guess this is the place for you. It’s loud, staff speaking in Spanish all over the place with no professional workspace tone, the place was messy. AVOID AT ALL COSTS

Firstly, I’d like to start off with saying that making an appointment here is WORTHLESS.
The receptionist ladies are very disorganized and lazy. Came in with a family member (we both needed just a chest scan which by the way, is $ 35 without insurance). One of us was called first and we began to wait a little while until we went up to question what was going on. One of the ladies had our entry papers to the side while she was rambling with her co-​workers.
+ Be prepared for a very long boring wait, along with a very full room of loud obnoxious people.
+ The scheduling is a mess in this place in order to make some $$$ but it’s simply not convenient nor is it a very pleasant experience.

This is worse place I have been to for a medical service. A complete nightmare. They over book appointments so you basically walk into an overflowing of people, be ready to wait 2 to 3 hrs even with an appointment. I think is disrespectful to the patient to book you for a slot along other 10 people or more. Will definitely never go back there.

Worst place ever — overbooked is an under statement

Longest waiting time of my life almost two hours and still waiting, try to get your exam in another place. AVOID THIS PLACE is the worse location ever I complained to them and they made me wait even longer after asking they how many more people I have in from of me when finally they get me to the another waiting room the guy that is in the front call me like I’m a dog. OMG worst place ever

I am the office manager for a local Internal Medicine physician. We have stopped sending our patients here due to terrible wait times to receive reports.. Manager Tatiana gave only excuses when we tried to correct the situation, so we will send elsewhere.

Horrible wait time. Appointments are not honored. Waited approximately 2 — 3 hours and I had an appointment. Bring your phone, book or magazine because you will be waiting for a long time. I am rating this place 2 stars because of the service from the tech. However, I dare to say that some of the technicians do not speak English so if you don’t speak Spanish find another place.
My husband’s thoughts: «This place sucks». I must agree.

La peor experiencia sui acompañar a una persona que necesitaba un MRI su cita era a las 10:30am aunque llegamos antes fue inválido el esfuerzo después de una hora de espera vino el señor del front desk a entregarnos el id q dimos para registrarnos. cuando preguntamos cuántas personas delante? Respondió very rude: ahhh todavia falta bastante! Los cuartos de espera estaban repletos faltaba el oxígeno ahi adentro todavia 1:30 pm y todavía no nos atienden NO RECOMIENDO ESTE LUGAR ESPECIALMANTE SIN VAN SIN DESAYUNAR.

I would not recommend anyone going to this hell hole. I felt like I was in a third world country, well maybe not that bad but the front desk are not that intelligent and do not pay attention to detail very much. Let’s just leave it at that :(I was very disappointed with the whole operation of the place. I will definitely never return.

DO NOT GO THERE. DO YOURSELF A FAVOR! I made an «appointment» at 2:30 and it was just a sonogram (it requires less than 15 min) and I got in at 4:30 and the staff was so uncaring and kind of rude. The people inside were drinking and eating and speaking loud and there were signs everywhere that said do not drink and do no speak loudly. I told them that I had to go to work and they couldn’t care less. Worst place ever! Look for another place!

Do not go here!!! Unless you do not value your time and just have absolutely nothing to do at all! Called to confirm they did my type of X-​ray was told yes I also had my dr. Call to verify if they did a standing X-​ray they said yes also now guess what happens I get there at 9 am at 10 I get called into another waiting room at 11:30 they call me to my X-​ray guess they told me to lay down at this point they have had my script since 9 am you would think at anytime some one would have also noticed that the script says standing up 3 hours wasted nor even an apology

Horrendous. The girls at the front desk have 0 manners, I was never called the night before for a confirmation of my appointment and when I mentioned it they didn’t care. I also complained about how I was never told by them how to prepare properly (such as full bladder, no food, etc) for my study, so I had to reschedule to another date and was very upset. The second time again I did not receive a reminder call, and they made me sign all the papers again I had done the night before. The wait time was almost 2 hours. My primary also never received results for over 2 months because they claim their fax was «broken», when I questioned them about it being broken for 2 months the girl became upset and told me to call her back in a few hours. Never go here for diagnostics!

Worst facility in Miami to get any sort of procedure done. I had an appointment and still waited FOUR hours to complete two procedures. This place is awful! Something has to be done! I will never return to this hell hole!

I had to come in twice to this place. I needed to do an MRI and the person who called me to confirm the appointment the day before didn’t mention that I had to be fasting. This place is always packed, people always coming in and out. Doesn’t matter how early or late you arrive you still have to wait. Everyone is loud and the waiting room feels like your in a can of sardines. The only good thing of the waiting room is the TV and free water. The front desk staff are okay they pretty much rush you to check in, fill out the forms and pay. Don’t expect the staff to go above and beyond to assist you for anything. Make sure you bring your referral from your doctor if not they won’t see you, and don’t expect them to help you to call your doctor to get what you need. Hated coming to this place! Thumbs down not professional at all!

The waiting time for an exam is 2.5 hours or more. The people at the front desk have no sense of urgency and could care less if you have to wait or they tell you wanna rescheduled?! Really!!! like we have nothing better to do but wait. Been here two times and the experience is the same. Poor appointment scheduling, rude, and lack of customer service. Don’t think I would be back to this place. Came here because they accept my insurance but would look elsewhere next time.

This place is just horrible. …No appointments for xray 4 hour wait… They tell me come in at 800am you will be out quick… Get there and the technician doesnt come in till 1000am… Really…No costumer services no apologies for making us wait… I wont be back here again… The seats are uncomfortable and you have to sit here for 3 hours minimum… The place is just a dump… Skip it dont come stay far far far away from this place… The only reason they got 1 star is cause I can’t give them Half star…

I arrived right at my appointment time and they still made me wait an hour. After an hour I stood up to ask how much longer it would be and someone stood up asked me for my name 3 times and said she was going to find out. When she returned she looked at me and ignored me. I grabbed my things and told the lady I was leaving, she asked if I wanted to reschedule and of course I said no.
DO NOT GO HERE. WASTE OF TIME.

If given the choice, go elsewhere.
Front desk staff was pleasant. Wait time was nearly 2 hours. The tech I had was demanding, rude and facetious. Shouted my name into the hallway instead of coming to collect me from the waiting room. Told me to take off my bra as soon as I walked into the incredibly cramped xray room, had a nasty attitude when I asked if there was somewhere i could go to privately disrobe. During the xray she shouted commands to me which I did my best to follow as quickly as I could, but she insisted I didn’t. Maybe if they didnt overbook and were more considerate of their patients needs things would run more smoothly.

VERY friendly staff, however, over booking of patients causes unreasonable and unacceptable wait times, I waited two and a half hours for an MRI, in their small, crowded, and loud waiting room. The MRI technician could barely speak English or Spanish, I ran out of languages to communicate with her! AND… I swear there must have been stripper auditions in one of the rooms because a lot of women were wearing hooker heels! I LOVE heels but seriously… who wears hooker heels to a medical office??? Stay away!!! This place is SUPER RACHET!!!

All of the negative comments about this place are complete true! If you have to come here, bring a book, ear phones, or and iPad because you’re going to be in on a long wait!
I came here for an MRI, mammogram, and ultrasound. I had to wait for about 1.5 hours to finish the mammogram & ultrasound in one day.
The MRI was the worst wait. Appointment/​arrival time: 2:30 pm. I did not finish until about 6:45. They didn’t start the MRI until 6! I spent way too much time waiting and listening to all different kinds of excuses. I was furious for this place’s total lack of care for sick patients.
For the sake of your own sanity, don’t go here.

ok so here’s the deal… no matter what time you schedule you are not going to be seen on time. My appt was at 11:30, I got there at 11, and didnt get seen till 12:15. The staff was friendly and the MRI tech was accomodating, but here’s an idea– pls have magazines of other things other than boats, and pls for the love of GOD do NOT put the TV on univision or telemundo… not all of us want to be exposed to the congueria that shows on those channels. IF I have to wait in a medical office, I want to do it in peace not with that loud crap on.
Just a thought…