The UPS Store

I have used this store years ago, but even though I moved far away I knew that there was no better place to get my project done. Rafael did an amazing printing job for me. I was so impressed by the turn around time and the quality! He was also kind enough to keep me updated along the way!

worst service ever! I dropped off a package there. The package was lost and they didn’t do anything to help me. If you can use another office besides this one, do it!!!

Awful customer service. Haven’t helped me in over a month of trying to talk to them. In order for ups corporate to investigate a claim they need the store to open an investigation. After calling them three times they have not opened the claim and I have yet to receive any sort of assistance. The most recent time I called I was left on hold for half an hour.

Worst UPS in the area! They charge double or triple compared to other UPS stores. The place is like a racket. I went there to ship a small monitor and they asked for $ 74 just for packaging! I left, went to the UPS store in Shenandoah and they asked for $ 27 for the same service. It’s a joke. Same thing with shipping charges. A few weeks earlier they tried to charge me $ 53 for a package and it cost $ 38 at another location. All UPS stores are run as franchises and this one is the greediest of all. I d recommend to shop around and stay away from this place.

Definitely a positive experience. They know you by name, and always welcome when you come in. Well, at least me LOL! I haven’t had a negative experience there and I have been going for a long time. I have a PO Box with them and highly recommend their services.

Awesome service. Very helpful and friendly staff. Parking is very bad in this strip mall.

So I’m obsessed with online shopping which means I end up returning a bunch of stuff with disappointment. This is my go to location for returns. Regardless of how many packages I have I’m in and out of here within five minutes. They tape my boxes, apply my return labels and thank me for my service and I’m good to go. Easy breezy

The closest post-​office was closed and I needed to ship something so after a quick search on Unilocal I headed to the UPS store. The employees were courteous and professional. I was able to send my package through USPS express mail. The best part was that there was no line, it was easy and free to park, and I was able to get in and out quickly.

When I need to ship something I usually use FedEx because they provide free boxes and you can print out your label online. Recently, however, I needed to ship framed art to a friend. I wanted to go to a place that would do the packing for me to mimize the risk of breakage.
This location provided efficient, prompt and professional service. All I had to do was drop off the picture, sign my credit card slip and they did the rest. I appreciated that the staff person explained to me the reason why he was using a particular box size (all the boxes are on display for you to see) and how he was going to pack it to ensure its arrival. He made everything so easy for me and also explained the most cost-​effective options for me (fast delivery was not a priority).
Located in the same plaza as CVS and McDonald’s on Eighth Street the location is convenient for anybody living in the downtown/​brickell area.