Wells Fargo Bank

From the moment I walked in I had to look around the bank for a representative to help me open a new account. Usually these people greet you at the door. NOT HERE! By the time I found the man taking names he was already taking the names of the people that came in after me prompting me to have to wait an additional amount of time for people that basically skipped me even though I informed him I had been looking for someone. He didn’t seem to care. When he finally gave my name to a personal banker he did it snickering. When I finally got to speak to the banker I was informed that I had to start under a different kind of account. I asked for the MANAGER to come explain why to me and she REFUSED! (Lynn Pierre) on top of the fact that this was a horrible experience at the bank I got home to look over my packet of paperwork and it was ALL IN SPANISH!!! WHAT THE HELL? I am an AMERICAN, important literature like this that includes how my $ is going to be handled should at least be given a second glance to make sure it’s in ENGLISH. Needless to say, after all these years… I’m looking for a new bank!