Clarion Inn

We booked a king suite with sofa bed. It was not a suite but just a room where they squished in a sofa-​bed. The sofabed couldn’t be opened unless we moved it and then it blocked the door to the room. The bathroom was tiny. Kids were screaming in the pool until late.
There was a drunken violent fight near the pool and staff didn’t seem to notice. The phone in our room didn’t work so we couldn’t call the front desk. At 230am, there was a fire in the restaurant and we had to sit outside for several hours. We weren’t allowed back to stay on our rooms.
Manager said he made arrangements for free rooms at nearby hotels but they were all booked except the Red Roof Inn. Red Roof said it wasn’t free and then they charged us more than the normal room rate. We didn’t have a car so had little choice. I heard Red Roof and the Clarion are owned by the same group so this all seemed quite shady.
2 stars because the room was not as bad as the Red Roof’s room.

Nice clean room. Friendly staff and a continental breakfast. Parking and location are very convenient. We would definitely return if we’re in the area again.

The goods: front desk clerk welcoming, telephone reservationist accommodating, it is shelter in a storm. For the price, it is adequate, particularly off season. Parking is convenient. My room smelled like cigarette smoke, embedded. Lots of pillows, but less of better quality would be more useful to me. Sheets, ouch. Scratchy. My chief complaint is the incessant bright light shining in around and under door and around «drapes» all night long. Hard to sleep when it’s not dark. Further, there is a heavily chlorinated pool, with its odor pervading everything. Better than Bates, but not a destination. It’s old, and I’m not sure it’s aging gracefully, but I have to admit I’d probably stay again.

I checked in around 7:30 never went to room until after 1:00am Thought hotel would be ok to stay in was wrong carpet dirty, Bath tub was very dirty, hair all in bathroom mold on ceiling. Made you feel dirty I took pictures as well, I told lady at front desk all she could say is sorry and will tell head housekeeper was not worth $ 120.00 to stay at this hotel. Hotels should always be nice and clean should never make anyone feel uncomfortable !

The best ratio quality/​price in the area. The beds are comfortable.
The Coach bus to O’Hare is extremely convenient.
It is free to park.

Everything else about this hotel is fine. But the manager is very unprofessional and looks for any excuse to try to complain about you. I am very disappointed in my experience here and will probably never return again. There are plenty of hotel options in this area.

At first, I thought this hotel would be fine. The front desk person was very friendly and accommodating. She offered us a room on the first floor. When we entered the room, it had a musty smell and the rug was very dirty; but my husband and I thought we would be all right for only one night. When we turned down the bed, the sheets had brown spots on them and looked dirty. My husband called the front desk and told her about the stains. She said she would give us another room but the sheets were clean. «They are just stained.» Frankly, I find it appalling that the hotel doesn’t dispose of sheets that are badly stained.
We were given another room on the second floor facing the pool area. This room also had a musty smell and dirty rug, but the sheets looked clean. The room was quite cold and we tried to turn on the heat. The unit was not working. We didn’t want to bother the front desk again and be difficult guests; so after taking hot showers to warm up and we put on sweatshirts over our pajamas and went to bed.
I don’t think we will stay here again and will think twice about booking at a Clarion hotel on our other travels.

This place is run down, the heater air conditioner unit rusty and the door over the control fell off, runs in one speed. The lights and the TV were all unplugged. Smells musty. The curtain in front of the full length glass window doesn’t close all the way.

I parked my car behind the hotel to take the Coach USA to go Chicago airport. A week later when I came back I found both of my driver’s side tires were slashed. Took the car to Sears auto center to get new tires and some local people told me this happens quite often. Be careful guys, there’re some psychos out there!

It’s a nice hotel for what we needed. Staff was very accommodating. Bed was comfortable, flat screen TV, breakfast, nice indoor pool area. A little bit over priced but overall a quality place to stay.

A-​ok sums it up well. The room and hotel were clean and served it’s purpose. It’s a $ 100 a night hotel, nothing amazing. but not a flee-​bag either. It was everything it needed to be and it had a small continental breakfast.

Pro: free Wi-​Fi (OK speed), breakfast, frig, microwave, friendly staff. Cons: overprice, 27″ tube t.v., peeling wall paper, dust everywhere…

It is an old Holiday Inn with a face lift. It is nice but noting really special. They did however cater to every need of my friends on their wedding day.

The only reason I did not give these guys 5 stars is because it is not the Ritz Carlton. The room was clean and affordable. The staff real friendly. The rate was good, and they accommodated our pup. The bed was probably the best one we slept in the whole way across the country. Shower Hot, etc. We did not eat the included continental breakfast so I cannot comment on that, but we would definitively stay here again, Thanks

stayed here to take the Coach USA bus to O Hare the following morning during the holidays. The staff was extremely friendly, the room was clean and comfortable with all the expected amenities. Free breakfast, paper, internet, pool and fitness room for a very reasonable price. Decent restaurant (Damon’s) at the hotel, and many stores and cheap food joints nearby.

This is now a Clarion Hotel (and not a Holiday Inn). I only used this hotel as the meeting point for the Coach USA motor-​coach/​bus to O’Hare airport. (FYI, the bus also services Midway airport.)
My gripe with the Clarion hotel is that it only permits «registered guests» to park in their lot; vice those traveling on the bus, which is scheduled to pick up in the Clarion lot. They should at least consider selling a window sticker for those travelers in need of long term parking.
The restroom and lobby area of the Clarion were nice and clean too!

Great hotel, great location, great pool (half inside and half outside). Nearby restaurants, near all main streets, (not near the beach). Reasonably priced