The Commons at White Marsh

And im only giving them a one star cause its the lowest. I cannot wait until my lease is over, im dying to get out of this hell hole. Coming from New York i use to see rats and mice up and down but never in my apartment and i had 31 years living in it, i moved to baltimore in august and im already dying to move out of the commons, i have caught already 10 mices and i have gone to the office countless times for them to lift the carpet and seal the holes. Also i have had leaks in my living room from the bathroom 3 times and the 3 times theres a huge hole in my living room. It has gotten so bad we just go home to sleep we dont even eat there

I lived at the commons at White Marsh for 13 months. when I first moved in I had roaches. I called maintenance a few times and everytime they sent out an exterminator. I seriously considered breaking my lease but after while I no longer seen the roaches. (my neighbors moved out who always had sooo much trash outside of her door which from my understanding was unexceptable) The rest of my time at the commons was okay. I only had minor maintenance issues and they were always addressed. (The only reason I’m not giving them 1 star) The last 60 days I discovered I had mice! OMG… luckily I had put in my 60 day move out request (as it’s required to put in 60 day notice) those last 60 were the worst days of my life. the exterminator came out and laid a couple traps. after a couple days a mouse was caught in the trap (I lost my mind walking into my kitchen to see a dead mouse) I had maintenance come out get the dead mouse. So at this point I’m thinking maybe it was just a one time deal. NOPE I was wrong… a few nights later I seen another mouse. At this point I’m completely grossed out and I could not stay in my apartment where I lived by myself. I went to stay at a hotel for a few nights while the exterminator came back out. when I asked the office & the corporate office of westminister could I be reimbursed I was rejected and told to put in a claim with my renters insurance. (Mind you claims like those are NOT handled thru retners insurance) I ended up going back to my mice infested townhouse where I only had a couple weeks left before my move out date (sep 15, 2015). Upon my arrival back home I kept smelling something foul. I thinking my mind was just playing tricks on me and I was paranoid… NOPE later i found a dead mouse in my coat closet. Praying that was the last of the mice… once again I was wrong. I later seen another mouse. All I could do was count down the days till I moved out (imagine trying to pack and hoping your not packing any mice with you and hoping the mice don’t get into your packed boxes… absolute nightmare)
Prior to moving in I read all the horrible reviews and asked the leasing office about the claims people were making about rodents.. of course she assured me that the unit I was moving into had never had any issues. well they do now! I kept my townhouse damn near spotless and I work 7 days a week with no I children so no one was hardly ever even home. (Bellanca Ct)
Since my move out date was I’m the middle of the month. my rent was pro rated as expected. What was not expected was the eviction letter I received saying I had not paid my September’s rent in its entirety… smh that was definitely the icing on the cake!
I was new to the baltimore area and the commons was close to my job and the price wasn’t bad so I went for it. It served it’s purpose as being a temporary location until I got accustomed to the area and was able to look around for a better quality apartment.

Absolutely the worst. It’s obvious now that they are just interested in collecting rent from the hundreds of units without going through the trouble of maintaining them properly. Our air conditioning was broken all of last summer, with them coming twice to refill the coolant but it would just leak out yet again. After the second time despite all of my calls and letters nobody ever came to fix it. The pipes do back up easily, so much that every other time my upstairs neighbor runs her washer it floods my kitchen floor. They didn’t take the time to insulate the apartment at all so if you come here be prepared to shell out upwards of $ 250 a month to BGE just so you don’t freeze.
The most disgusting thing about the management is their blatant disregard for the health and safety of tenants. I have a neighbor next to my unit who smokes cigarettes and even weed day in and day out, and the secondhand smokes seeps in to my bathroom via the non insulted pipes for the vanity sink. For months and months now I have called, written letters, and nothing was done. It’s not pleasnt knowing your whole building could burn down any day cause of someone constantly not following the no smoking rules. I’m so tired of having sinusitis every single day and I am ready to get the hell out of here before my health continues to decline.

When I began my apartment search in the White Marsh area I quickly found that they can get pretty expensive. I spent hours searching the web and viewed countless apartments that were GORGEOUS but out of my price range. It wasn’t until I completely gave up hope when I came across the Commons at White Marsh. On their website the pictures of the apartment and pool looked great and it was lower than my target price so I immediately scheduled a viewing. For some reason I felt the need to googled reviews for this complex and saw that it had nothing but horrible reviews. I then called to cancel my appointment and renewed my lease at my apartment. After another year at my horrible apartment I began my search all over again and found that commons was really perfect for me so I decided to go see the place anyway. I was actually shocked when I saw it and believe it or not I immediately fell in love with it. For some reason I was expecting roaches and mice to be playing hop-​scotch in the parking lot with trash everywhere but it was actually really nice. They took me to view the apartment and I was really impressed. The master bedroom is huge (I can fit my king size in there) and everything was new and clean. Don’t get me wrong they didn’t blow my mind away with granite countertops and crystal chandeliers but this place was really nice. Again I was hesitant to put in my application because of the reviews and even thought that maybe they decked out the model apartments to rope me in just so they could give me a sh*tty apartment. But I decided to apply anyway and I’m glad I did. Move in day wasn’t the best because they forgot to clean the carpet but that was immediately fixed. My A/​C works just fine and there are no mice, roaches, centipedes or any bugs really. Honestly it’s only been a few months but this place isn’t really that bad. I mean you get what you pay for, don’t expect the Ritz when your paying for a Motel. If you want a quiet, clean and safe place to live for around $ 1000 I would recommend this place. Truly the only negative thing I have to say about this place is that the wash machine load machine is only available in the business office and they close at 6:00 p.m. so if you need to put money on your wash machine card after 6 your out of luck. Also you can’t pay the rent with a credit card, it has to be a money order or check. That’s sucks sometimes.

I too, like some other reviewers, am only giving 1 star because it is the lowest possible rating. This is the most miserable place I have ever lived, and that include the cheap and trashy apartment in college.
Maintenance is a joke, the area is swarmed by police constantly, and yes, residents literally do dig in the trash. But worst of all is the management office. They are the most unprofessional, unorganized and rudest people I have ever had the misfortune of dealing with.
This is my first review I have ever written and I am writing it to advise you to look elsewhere and save yourself a lot of discomfort and hassle. I have never been so grateful to move out of a place in my life
My boyfriend and I actually chose to break our lease early and pay the penalty just so we could move sooner rather than stay there another 2 months!

An absolute mess. The facilities are fine for what you pay for, the area is ok as well. What brings the living conditions down is the beauracratic nightmare that is the management office and maintenance. In every single instance I dealt with them, the management made things worse, not better. Here are some examples:
1. Our A/​C went out three times in one summer. Each time they simply pumped more fluid in, but never fixed the hole. A/​C is a closed system. Essentially, instead of fixing the hole at the bottom of the bucket, they came out three times and poured more water in. The third time it was 85 degrees at night, so we went and got a motel room for $ 50. After emailing the management office the receipt and asking for reimbursement (since it was the THIRD time the A/​C went out), they denied us the $ 50.
2. Leak in the ceiling. Their «fix» was to put one layer of paint over it. Leak was still there, and you could obviously still see the water mark through the paint.
3. My girlfriend was home alone during the day and the dog started to go crazy. She walked into the living room to see a man on our third floor balcony and the ladder he had climbed to get there. It turns out, he was there to paint the exterior storage door (where the broken A/​C unit is located). There was no notification that door painting was happening. No emails, no letters, no signs. No advanced notification given to us at all. He’s lucky he wasn’t shot by another neighbor.
4. As I write this, it’s June. I just received a court summons from the Commons at Whitemarsh lawyer saying that I had failed to pay february’s rent. I received no notification from the Commons that I had not paid rent. I’ve got the receipt from paying February’s rent in front of me. Even after I’ve moved out of the Commons at Whitemarsh, they somehow managed to bungle an old rent payment and send their lawyers after me. Now I have to see if any of this has effected my credit score. The Commons at Whitemarsh through their undeniable incompentence may have made the home I’ve been saving up for more difficult to attain.
In finality, if you’re looking for a cheap place to live, make it somewhere other than the Commons at Whitemarsh if you value your sanity and the safety of your roommates/​family. You never know when there could be someone who climbed a ladder to get to your balcony.

I would not recommend anyone to live here, unless you love mice! This place is the worst. Yes the prices are cheap, but you get what you pay for. They have mice, it is disgusting! When you contact maintenance, the only come when management is contacted. In order to pay your rent with a credit card or debit there is a fee of $ 26.00 added to the transaction. That is very crazy! Save yourself the headache and move else where!