Heinen’s Grocery Store

A little on the pricier side, and they dont double coupons like some local grocers but they definitely have a unique selection of foods that are a bit harder to find. Their fresh prepared foods are delicious, different and worldly. They have a wide assortment of fish and meats, always clean aisles and friendly staff.

I love that Heinen’s is a family owned and local business in Northeast Ohio. They also carry many locally made products to support the economy further. I find that their selection is good and prices are reasonable. I am really stoked to have free parcel pick up, especially now the weather is turning. Whenever I have a special occasion, I make sure I shop at Heinen’s. They have great bakery and deli trays. Not only do they have the best produce, their meats are high quality. Lastly, I really love that they are not a mega store. I hate wasting time going up and down aisles in the huge mega stores. I want to get what I need and get out quickly and I can do that at Heinen’s.
(P.S. this review is based on my experiences at the Bagley Road location)

I love my Heinen’s grocery store. This location in Middleburg is smaller than some of the newer stores, but the service is always great!
The produce section is easy to maneuver through and I find that most items are organized in a cohesive manner that makes getting in & out quickly possible.
There’s a nice fresh salad bar for those of you who like to stop on your lunch break and they offer fresh soups too. The prepared foods section is nice, again smaller than other larger stores, but I can’t say I haven’t found what I need ever.
You’ll find a good-​sized craft beer selection and well-​organized wine offerings. The lady (forgive me, I don’t know her name) with the lovely grey hair is spectacular about giving wine selections. I’ve never not enjoyed a bottle she recommends. She’s quite knowledgeable and you’d do well to ask for her input on selecting a new bottle of vino to try.
Register lines move fairly quickly and they still bag your groceries at Heninen’s, a lost art-​form if you ask me. Heinen’s will place your groceries in your car for you (carts don’t leave the store, which saves them $ and provides you a nice service).
I go out of my way to shop at Henine’s the food is fresh and they provide old-​fashioned, good grocery service which you don’t most places any longer. I appreciate the courtesy and care the employees at Heinen’s provides.

I am a big Heinen’s fan but to stop selling the Sweet Baby Jesus beer because some church lady complained about it is pretty weak.
With that being said few grocery store experiences are better than Heinen’s except for the new Market District in Strongsville (if you are a grocery store enthusiast like me you must check it out). Heinen’s leads the way in customer service. The employees actually lead you to the product you asked for (unless it is sweet baby jesus beer of course). We are regulars and they get a good portion of our grocery dollar.

This Heinens location is much smaller than most I’ve shopped at, I don’t know where this store ranks in the building order of the Heinen’s empire but the stores on the east side are superstores in comparison, but it’s still a Heinens and you get all the amenities of any of the others. The stores are clean, the prepared food is exceptional, the meat is prime the staff is friendly, polite and helpful they will even load your groceries curbside.
All of this comes at a price and its a choice or a preference. I feel Heinens is worth the extra cost it seems less crowded to me and more personal in regards to customer service.

The worst thing about this store is that a LOT of people like Leeann T. shop here and think they’re high and mighty because they don’t have to shop at «icky Walmart» with the poors or whatever. You’re in Middleburg Heights, not Hunting Valley, so, uh, check yourself, cause you ain’t all that. And the first of the month is usually crazy at this location with the older segment of the population that just got their SSI check.
The second-​worst thing about this store is that it’s one of the smaller Heinen’s locations. The Strongsville and Rocky River are larger and it shows in their produce sections, which also seem to be seems to be consistently fresher than this one (though this location usually has better produce than the nearby Marc’s and Giant Eagle, as well as decent organic offerings). However, while I wouldn’t buy a staple like cereal (Marc’s has brands like Kashi, etc., for a lot cheaper) or similar things here, their deli is probably the best in the area, they have a good selection of beer and wine, the staff are great, and their house brand stuff is decently-​priced.

Yes, Leeann T., the wonderful people who work at Heinen’s would kick your snobby butt out if they read your slam of poor people. It’s a beautiful store with high quality food, and you know what? Even people who don’t have a lot of money should be able to eat better quality food!

I’ve been shopping at this Heinen’s for years. I’m a huge fan of Heinen’s because I can count on them for having the freshest produce, meats, seafood, & ect. Yes, things can really add up cost wise but it’s a lot less expensive than going to Earth Fare!
I always get salads from the salad bar because it’s so fresh. The pasta salad & antipasto is really good. The soups are good but, need more seasoning sometimes… just add some salt & pepper & then you’re good to go. I’m not the biggest fan of the prepared foods but, sometimes I can find a dish that’s pretty tasty though.
This location is on the smaller side but, I can appreciate that because I don’t have to walk all over to search what I’m looking for when I’m in a hurry. You don’t have to worry about waiting in long lines because the cashiers are fast & normally open up another lane if they see if there’s a lot of people waiting to get checked out.

I just had to respond to Leeann T’s unpleasant review. We can all read between the lines. Ew icky poor people!
Joke is on her though, because Heinens DOES take «food stamps» aka the Ohio Direction card, in all of its stores. Most of the people using the card at Heinens are her neighbors and friends as the urban poor don’t have the resources to travel to Heinens locations. Hopefully other Unilocalers are educated enough to know poverty can be found in the suburbs and not all poor people are slobs.
That being said, like all Heinen’s stores this one is fabulous. These stores are paradise for a foodie (Ohio City Pasta? Check. Mitchell’s Homemade Ice Cream? Check). And the prices are not really much higher that Big Bird. Plus, they are a locally owned company headquartered in Cleveland, while Big Bird is a chain from Pittsburgh. Now that is truly icky.

OK, Let’s be honest: no one is going to Heinen’s for fantastic prices. You go to Heinen’s for quality, great service and a… better crowd.
I do 85% of my grocery shopping here. Most of the meat in the meat dept. is certified humane with no hormones/​antibiotics, so that’s a huge plus for me. Will you pay a little more for it? Yes. Is it worth it? Absolutely. For me, at least. They’re one of the few grocery stores that sell grass fed organic beef (although it’s imported) and truly organic free range chicken and eggs, so I won’t shop anywhere else for meat.
The selection of specialty products is nothing short of amazing. TONS of gluten free options. TONS of organic options. TONS of products you simply won’t find at grocery store chains. And the produce department– at least in season– offers lots of local produce.
The store’s staff is awesome as well– both at this location and the Strongsville location. Everyone says hello to you and offers to help you out. The checkout cashiers go the extra mile by putting your meat in special bags to avoid contamination, placing rubber bands around plastic containers to keep them closed and checking your eggs for breakage. They just go that extra mile and you can see it. It’s the way grocery stores were before big box chains and Walmart took over.
Another plus, in my opinion, is that Heinen’s has less foot traffic than other stores. Around the first of the month when food stamps are issued, you won’t catch me anywhere near a Giant Eagle or Walmart (ick anyway!) or the like. The crowds are just too much. At Heinen’s, the crowds are much more manageable. I don’t think they accept food stamps, so the first of the month is just another day at Heinen’s.
Oh, and unlike icky Walmart, you don’t find things like half eaten packages of crackers on the shelves, dirty diapers in shopping carts, people cussing into their cellphones while on speakerphone in line, mysterious sticky junk all over the floors, etc. It’s a nice store. The employees work hard to maintain it that way. It’s a GOOD thing. You’re paying more so that you don’t have to put up with that kind of garbage. :)

Best chain supermarket in area. This store is a little smaller than Strongsville, but people are just as good. The prices could be better, but selection is very nice alot of items not found at others. The deli and bakery are top notch. Very good selection at deli, plenty of speciality items like amish cheeses. The only down side is we are in ohio so the produce can be dicey during winter.

Best supermarket chain in Cleveland, easy. Best service, produce, bakery, everything. Employees are helpful. I do shop occasionally at Giant Eagle because they are open 24 hrs. Service is below par and the price difference is very minimal.

Heinen’s is great — if you’re name is «Money Bags» and you have $ 200+ to spend on a cart full of groceries. With that said, you’ll be getting a very upscale experience with more fresh, luxurious items must-​haves than you could ask for. It all depends on what kind of shopper you are or how much money you have to spend.
Me? I’m not ashamed to admit my slight cheapness when it comes to groceries. I can still buy fresh, healthy and local foods for less. You just have to be savvy to find them. Heinen’s is an awesome grocery store that I generally can’t afford if I’m stocking up the fridge. However, my favorite use for Heinen’s is for lunch! Hello, best salad bar ever! Can we be friends? Oh, and please don’t get me started on the homemade, hot soups. Some of them are just meals in themselves. Methinks the creamy Tomato Basil Bisque is god sent. *drool*
They also have a bajillion different take-​and-​heat dishes that are made in house, fresh! It feels like you’re eating Grandma’s pierogies or Mom’s lasagna. It puts a smile on my belly just thinking about it. If you’re in the mood for something lighter, they offer wraps and sandwiches to-​go as well. Oh, and don’t forget the sushi! The perfect lunch option is just waiting for you at Heinen’s, calling out your name. Can you hear it?
I must admit that this is the only location that I’ve ever visited, so my opinion of Heinen’s as a whole may be wrong. But, this pariticular one is money for lunch. And hey, it’s not too harmful to the wallet if that’s all your getting.
Conclusion: Love a luxury, upscale grocery shopping experience? Heinen’s is the swanky store you crave. If draining your wallet isn’t in the cards, but you’d like a fresh, tasty lunch that’s quick? You and Heinen’s can still be friends. If I could give 3.5 stars, I would!