Elements Massage

Gosh I hate to give chain or franchise 5 stars but I have to. This is why…
1. Availability, you can always get one 24 hours in advance but you might not get your preferred therapist
2. Variety of massage therapists. For me it’s like a kid in a candy store.
3. Very clean facilities.
4. Relaxing waiting area. I always come early to use the bathroom and start decompressing so I can really enjoy my massage.
5. At the end of the massage they give you a bottle of water and a mini York peppermint patty, as well as offering a warm wash cloth to wipe of any excess oil.
Well there it is.
I have decided to buy into the monthly membership,
Because I have so many knots in my back and shoulders. I always get deep tissue.

This massage was amazing. Amanda truly listened to my needs and delivered a fantastic massage. Just what my body needed. Elements Massage in Middleton is a beautiful studio with a great staff. I HIGHLY recommend!

The girls at the front are great! I really enjoyed my massage, they took time to match me with the perfect therapist that I’m so excited to go back to. I even got a water and little treat at the end of my massage. Overall from the booking process till the end it was a great experience.

I went for a massage at Elements a couple of days ago, I am still shaking my head in disbelief.
I usually nod off during a message, eyes closed. The massage was not the best, so I was restless. I decided the foot/​leg massage was being done with only one hand, so I opened my eyes to check things out — discretely, The massage therapist was ON HER IPHONE… that’s right $ 1.50 a minute and she is surfing the web — I could see the glowing of the phone. I was flabbergasted. A minute later and I can feel her tapping out the letters on her text or maybe she was switching web-​sites. I was horrified and not quiet sure what to do. I started to drum my fingers on the table to shown my annoyance and she picked it up a bit. I would say she was on the phone for a third of the massage — terrible.
On the way out I asked to speak with a manager (none was in.) and asked if there was anything that might glow in the room (no). I decided to call the manager the next day and was told that the therapist had a family crisis the day of my massage and had been crying later in the afternoon. They offered me a complimentary massage. Maybe there was a crisis — I did not get that vibe. What I got was an incredibly bad massage, a wasted hour and a bad taste in my mouth for the rest of the day,

Scheduled an appointment for 2 people on Tuesday for Friday morning appointment. I get there and they tell me that 1 masseuse decided to not come into work that day. They could only do 1 massage instead of 2. Inconsiderate and unprofessional! They didn’t offer anything for our inconvenience except for a reschedule for another day. We don’t live near here. They never called us either. Don’t go here.