Great Expressions

I haven’t had any problem with this place. In fact I recommended it to friends and family. It is also the first time my youngest felt comfortable enough to allow a dentist to look in her mouth and do her cleanings. Very child friendly here. My kids have never cried here. I have one almost one year in with having braces through them and their procedure is less invasive than what Bracesetter’s wanted to do to her. Like I said, I haven’t had a problem here. They’ve been great here with my kids. No child should be afraid of going to the dentist. And unfortunately it’s those shitty dentists that cause the fear in the first place.

Stay away! This office performs services without patient approval and then bills 100’s of dollars for the service. Office Manager is unethical and does not return telephone calls. We were warned about this office and gave them a try anyway. Big mistake! Writing this review so others do not make the same mistake.

Service is great but ever since they put in their new accounting system, billing has been a disaster. My wife had a running balance she was paying down monthly and each time I went there (every 3 months) I asked if we were still cool. Each time they stated, no problem. Then out of nowhere they called, cancelled any appointments and said we cannot go again until the bill is paid. Also after they put in their new billing/​accounting system, each time I went there over a 6 month period, they kept «finding charges my medical did not pick up or were unpaid from their old accounting system and I needed to pay on the spot». Me being a Finance guy I finally told them to stick with the dental practice and hope no one in the office decides to go into the Financial Industry”. I will continue to work to resolve this matter as the dentists and hygienists are awesome but I cannot give that same rating to the Accounting Department