Dave’s AutoSpa

Much like the previous reviewers I have been going here for the convenience only, not the quality! Last Tuesday was my LAST visit. Kavon Johnson the «new manager» at this location was terrible and used severe slanderous language when speaking to me after I asked his assistant to clean the mud off my car door. This was removable with my fingernail and he yelled at the less than adequate helper to stop cleaning my car and told me to get off his lot! This was not part of the 15.00 package I paid for.
I left there, immediately called the main number for Dave’s on Robious Road and was less than lucky to get the business owner. He was rude and very defensive/​aggressive and told me if I didn’t like it don’t return! I have called and received my paperwork yesterday from the BBB and will be filing this on Monday. This place is a joke and not worth 5.00 to get a car wash! I will file as many complaints as I can and wherever I can to make sure people don’t get this treatment again. This place needs to be boarded up and the manager needs to be fired!

Came here to get the interior detail for $ 65, but when I finally got to the front of the line I was told that their detail shop was «closed indefinitely» and that they don’t have any detailing equipment, however their website specifically states that they only do details at the Hull Street location (where I went) and another location.
By the time I found out that they couldn’t do details, it was too late to leave because there was a line of cars behind me. I ended up getting the $ 25 wash and interior vacuum, but I am going to have to go somewhere else to get the detail now and I was expecting to do it all at the same time.
The only reason I am giving them 3 stars is because the guys did a good job vacuuming.
Dave’s please update your website…

It is amazing what you can get for a $ 5 wash here. The facility is nice with an area inside with a TV or a nice place to sit outside while you wait. I haven’t purchased any other package but the cheapest because that’s all I need.
I would give it 5 stars but had two negative experiences.
First, I did once pay the extra $ 5 for the wheel detail. I specifically asked if the inner dish (the inside of the wheel behind the spokes) would be cleaned and she said yes. I even asked twice in a different way and she reassured me the entire wheel would be cleaned. It wasn’t even touched.
Second, they advertise a closing time of 5:30pm. They advertise a 5 minute wash. So it would make sense if they decided to block the entrance and close down at 5:25pm. I pulled up there at 5:14pm and they were already locking up with only 1 car in the lot being finished up.
Seems most people have a negative experience when they spend money for the higher level washes and don’t feel they got their moneys worth. Where else can you get a $ 5 wash?

Encountered a very negative experience at Dave’s Auto Spa on Hull Street Road in Midlothian. Ultimately the contents of my car were mishandled and damaged while in the possession of the washers. The management of this location handled it portly and with great aggression. Ultimately, after one obstruction after another by the location manager, I reached the owner, who promised to compensate me for the damages during a telephone conversation, but ultimately did not. Even the owner was initially shockingly aggressive during the discussion of events.
This was not the first occurrence of poor service at this car wash, but certainly the worse. And final.
I would not recommend anyone take their vehicle of any value to this car wash. The company culture is one of short-​changing customers for the wash service paid for, and without hesitation, turns aggressive when dissatisfaction with a service is brought to their attention.

A good car wash center. They do a pretty decent job. Can be a little slow at times.
I do have a pet peeve when it comes to these kind of car washes. When you pull up to drop off your car you always have some trash you need to toss knowing they are about to clean it. They never have handy trash cans. I know they probably don’t want everyones garbage filling up their cans but that is kind of their business.
I would say very similar to Car Pool — which I would consider their closest competitor.
So if your cars dirty hey this is as good option as any — just doesn’t stand out from competition to me. But I would rate 3 ½ stars.

Only reason I keep coming back is because I don’t have other options close by. So unhappy with this place. Came onFriday about 1130 and they were closed due to a «malfunction». Told me they could do a hand wash but only if I paid cash, and like most people these days I don’t carry a ton of cash. Come back today and ask for express detail, which is on the menu, and she says no go. They are too busy. Guess my business isn’t too important. Let’s see if they even wipe down the console this time.

Sometimes you wonder if customer service or just service is out the door now days. This place lacks of professionalism. Employees don’t make you feel welcome and after your car is washed you need to get your garbage out of the car. Trunk is never vacuumed and they stand waiting for a tip … What? I just paid for a service, why do I have to tip you?

The prices are reasonable and they do quick work, but they don’t pay attention to detail. If you want a quick-​and-​easy wash and vacuum job this is a good place to bring your vehicle. If you’re looking for detailing I’d recommend going elsewhere.
I brought my car in for the upgraded service package, which includes wash, wax, tire shine and a thorough vacuuming. If this was a «thorough» vacuuming, I wouldn’t want to see what the basic service looks like. The staff missed some key areas. Also, there were still bug guts splattered on my windshield when they finished and the tire shine was applied rather sloppily. Not exactly the upgraded experience I had purchased.
This is probably a training issue. The operation is streamlined and the facility is nice. I’ll bring my car back again to see if these are just consistency issues, and perhaps a different staff will do a better job.

I used the recent Groupon for 2 car washes for $ 25.00. You will get a $ 12.00 car wash, but nothing more. No elbow grease at all. They were supposed to clean my windows and forgot to do the sunroof. They also forgot to wipe down the console as advertised. Vacuuming was acceptable. You would get just as good of a wash taking your car to the local cheerleader’s fundraiser car wash somewhere… Also, DO NOT leave ANYTHING of value in your car!!! This business hires many kids who have less than clean juvenile records.