Bring all your cars here the place does a great job… Not sure why people have given it bad reviews in the past. I own a high class car. These people know how to clean them… They are always busy due to there awesome service.
Brian K.
Rating des Ortes: 1 Midlothian, TX
Got the number 2 and a wheel deal. There was still dust/dirt on trunk area of vehicle. I arrived on a Sunday at 2:45pm. The line looked short enough. I finally got my car at 4:02pm. That is insane. For a basic wash. Try need to adjust their business processes to make the wash experience faster.
Baylor H.
Rating des Ortes: 1 Midlothian, TX
Paid for the $ 25 dollar package. Includes wheels and dash /door shining throughout the vehicle. I didn’t get either of it. This is my 3rd time in a row this has happened. I would not go back
Joe A.
Rating des Ortes: 1 Midlothian, TX
I have generally been pleased with the job they do washing my car. They are a little bit pricey, but they do wash and dry your car, so I can let that go. What upset me and the reason I gave them 1 stars is that I paid $ 21 for a «works car wash» on Wednesday evening(I have a truck so it’s $ 1 more), and on Thursday night through Sunday it was raining. They were closed all day Friday and Saturday and opened late on Sunday. When I talked to them on Sunday and asked them about their rain guarantee I was told they have a 72 hour rain guarantee. Perfect! I had my car washed on Weds., and it rained all-day Friday and Saturday. I was promptly told that I had exceeded my 72 hour guarantee. When I tried to explain that they were closed for the last 60 hours because of rain and I was bringing the vehicle to them the second they opened after the rain, I was told it was not their problem and the 72 hours starts from the time of the wash. This poor customer service blows me away. I will never use their car wash again, and I would not recommend them either. I think it says a lot about a company if they have deceptive guarantees. If you have no intention to honor your rain guarantee, then just don’t offer one.
Kyle J.
Rating des Ortes: 3 Summerville, SC
Second time here. First went back in the summer of 2009. Wife and I drove from Virginia Beach, VA to Sacramento, CA before my deployment with 2 labs in the back of our 2-door 2001 Honda Accord. The car was covered in dog hair and the stench of dog. 5 months later my wife drove back from Sacramento to Midlothian with the dogs again. The car needed to be cleaned. Brought it here and got the works done to it. Vacuum, wash, shampoo of carpet, leather conditioner, everything. The car looked and smelled brand new. If your car needs a face lift, bring it here. Took our 20074-runner here just last week. Didn’t do as thorough of a job as last time, but the car was till clean and looked much better.