Sam T Evans

Terrible incompetent customer service. I had them replace the door on my Leer top. They forgot to add the foam strip where the top touches the tail gate and it really scratched up the paint. They refused to have the paint touched up professionally. After multiple phone calls and an in person visited the manager agreed to buy me some touch up paint. Like that would help much but I told them to go ahead. They said they would mail it to me. Two weeks later they called and said I could pick up my paint in person. I told them I was a 40 min drive and to mail it to me like they said they would. He had the audacity to tell me we can’t ship paint in the mail because it has chemicals in it. What a load of crap. Just because they are too lazy or incompetent to mail it to me he tried to give me this BS line. I would not trust the people that work here.

Great experience with this company! Tyson helped us choose a locking retractable cover for our new truck bed. He demonstrated several types and was knowledgable about them. He also was able to get the interior of the truck bed coated and the cover installed in less than 24 hours, as we were going on a trip. Fair prices. Friendly employees. Quality work. Thanks!

Freindly and Fast. They had what I needed and the Salesman knew his stuff. Great experience.

My experience might come down to the worst buying, delivery, and ultimate customer service experience I have ever had. I would recommend driving 1200 miles to get your shell from another dealer if you want it installed on time, at a fair price, without too much hassle, and at a fair price. DO NOT BUY FROM Sam T Evans. You are warned

This is a case where buying local is not an advantage.
The short —
They will say anything to make a sale and don’t stand behind their products.
The long —
Years ago I bought some tube steps and unbreakable lexan bug and stone deflector. Fast forward a couple of years and I discovered a hole in the deflector and a dent in the hood. I called up Sam T and they said they would not do anything, not even replace the deflector they sold as unbreakable.
Next the tube steps they sold me wouldn’t rust, well they’re rusting through. I give up.
Thanks goodness there’s online shops for this stuff now.

I was at my brothers in the Salt Lake area and decided to go looking for a new tunneau cover for my pick up. We went to this establishment and spent about a half hour with the Sales Manager Ray discussing the positives of the cover I picked out. One of my concerns about my current cover was that the locks were always breaking. This was on a Tuesday and I was leaving town the following Monday. Ray was confident he could order the cover and I could have it installed on Saturday. I gave them a $ 500 deposit.
On Thursday I went back in to check on the cover. It was in. Ray & I walked into the back office where there was a board where they had all the scheduling written on. He scheduled me for 10 AM on Saturday.
My brother and I went in on Saturday morning around 945. We droppd the truck off and then I droppd my brother off at the gym. I ran errands and a couple hours later went and picked my brother up at the gym. We went to lunch then went to Sam T Evans to pick up my truck. When I walked in the front at the counter, the person who I assumed was the manager for the day, I asked him if my truck was ready. He asked,” is it parked out front”? «No», I said. Then he laughed, and said,“then it ain’t ready”.
I walked in the back where the trucks were being worked on and my truck was in one of the bays. But it was clear it hadn’t been worked on. I asked someone who seemed to be supervising installations/​repairs and he said,” you’re appointment isn’t until 2 PM”. I replied no, I was standing in front of the board when Ray wrote my appointment time. He disappeared and came back a few minutes later apologizing. «We will get right on it as soon as we are finished with this truck». I’m wondering, why do they have to finish with that truck? What time is his appointment? By this time it was 3 hours later than my appointment and they hadn’t even started on it!
An hour later it was done and I finished the payment. On Monday I left for Moab and a conference. Within 10 days the lock/​opening mechanism on the cover would not work. Of course, it wasn’t very convenient to run back up to Midvale to have it repaired. A few weeks later I was finally at a city big enough to have another camper Store who could fix it.
Based on my experience with this company, I could not recommend them and I certainly wouldn’t use them again. Despite the problems, a better attitude whould have helped!

Bought an enclosed trailer for our dirt bikes. We shopped everywhere and got the best price here. Great service and the trailer is perfect.