Captiva Salon Paul Mitchell

Have 30 minutes to spare and need a quick pick me up? Stop by and see Samantha for a 30 mins scalp treatment in the Lather Lounge. Great products. So relaxing. A must have experience!

Went here for the first time the other day & it was a great experience. I was greeted with a smile and hand shake welcoming me to the salon & was offered a beverage while I waited for my appointment. Which was not long at all. My stylist, Jennifer came over and took the time to understand exactly what I wanted & explained the steps she was going to take to achieve the look. While my color was processing I enjoyed a glass of wine. I was then asked if I would like a scalp massage and the pressure I would like for the massage before I was brought into the leather lounge which is a quiet zone with reclining chairs to have you hair washed. The leather lounge was a very relaxing experience with dimmed lights, soft music and a running water cascading down the glass wall looking out to the salon. Once out Jennifer blowed dry my hair, made sure I liked it and walked me over to checkout, thanked me for coming in, gave me a hug and a small gift for being a first time color customer. The gift was a small box with a Paul Mitchell shampoo, conditioner and heat seal for color treated hair. This was over all an amazing experience. I went in nervous to try a new salon & now I don’t think I can go anywhere else. Love my hair, thank you Jennifer!

40 bucks for a nothing special men haircut. I could have gone to any cheap barber shop for the same haircut. Looks like I’m not the first male to receive bad haircut reading through the review. If u r a guy, I would not recommend this place,

I LOVE this salon and my hairdresser, Stephanie Ryan! They are expensive but it’s really like a spa experience and this place is absolutely gorgeous! Haircut pricing includes wash, dry and style, paraffin hand treatment and 5 minute scalp massage. Their shampoo room is a «quiet room», no guests or staff talks inside a closed area, very dark with light musical accompaniment and water falling all around you down the glass walls. An experience I cannot forget!
They also have separate coloring, haircut and waxing rooms. I’ve come to Stephanie three times and love her! She us professional, fun and very passionate about her trade. I always leave with an awesome cut and style that my family and friends all rave about! Try this place once and you’ll never think of a haircut the same way again ever!

My previous hairdresser was over an hour away and I was tired of driving out every time I needed a haircut, so I decided to purchase this Groupon. I was very nervous at first but when I called the salon to book my appointment, I explained my situation and the receptionist (whose name slips my mind) was extremely friendly and very reassuring that my stylist had plenty of experience and there would be nothing to worry about. I had Stephanie as my stylist and I LOVE her! She’s been a hairdresser for years and understood exactly what I wanted and needed. My hair is very long and thick and she was able to find all my previous layers and trim everything up. It’s spa like from the minute you walk into the back and change into a gown. From the lather bar, head massage, to the hand paraffin wax, the money is well spent for what you get. I’ve only had Stephanie as my stylist, but the other ones all seem friendly too.

I took my teenage daughter here today for highlights. We just moved from Hawaii and we both were in need of a new hairstylist. This process to find a new stylist is often painful, but we hit the jackpot! Samantha gave Caroline the most beautiful, age-​appropriate, natural blonde highlights that I could have imagined! AND, she couldn’t not have been more hospitable and welcoming. She was a fantastic ambassador for the salon. My daughter and I were both grinning ear to ear as we left. I have an appointment tomorrow and cannot wait for Samantha to work her magic on me. The salon is pricey and it was a quite a treat for my daughter, but I left feeling like it was money well-​spent.

Good color and cut. Great atmosphere. Very pricey.
I really like Captiva. I’ve been going here for several months and have gotten both cuts and coloring. The salon itself is very well maintained and constantly being cleaned which is nice.
For your wash they bring you back to the «Lather Room» which is a nice space to relax in while your hair is washed. I’ve never seen anything like it before. Cuts are done in the back of the salon and color towards the front at the color bar. I really like the layout because even when they are super busy it never feels like congested.
My stylist is awesome. She makes an effort to find out what I want and always checks in with me as she’s styling. They place a big emphasis on training. There are different levels of stylists and you can pay more for a veteran. I recommend asking about it when you call otherwise they will put you with whoever is available at the time of the service.
All of this does come at a price and the services can add up quickly so if you’re on a tight budget definitely ask ahead of time or double check prices because it’s occasionally been a surprise to get the final bill. They also do an monthly (might be bi-​monthly) e-​mail with promotions.
Oh and the Wallingford and Milford salons don’t have an integrated system for scheduling so make sure to know which one you’re going to. They won’t be able to coordinate with each other. Also, they don’t take discover and won’t put tips on cards. They let you put a tip on the card the first time you come in but discourage it in the future.
Overall — I really like the salon. It’s upscale, good quality, and a great atmosphere.

Been coming here since they opened and will be coming no more. Figured my male stylist knew my hair by now but obviously I was wrong. I felt like I was butchered and now have what resembles a Brillo pad. Other than this the front desk and stylists are all friendly and professional. I will miss coming here but got to have good results.

This was my second time visiting Captiva Salon and boy was it a change from my horrific first experience.
The first time around (back in September) the stylist was one hour late for the appt and was of course unable to complete my haircut as the salon was soon closing! He had totally butchered my hair and neither him nor Gary seemed to care! The only reason why I came back was because someone had told me that previous stylist had left and that Kelly was a fantastic stylist so I went in last week for my first appt with her. She did a fantastic job at listening to what the client wants, I really liked the outcome!
To guide you through the process they first consult with you then send you to the back changing room so you can put a smock on top of your shirt so it doesnt get wet or stained. They then ask you if you want a complimentary hand parrafin (awesome!). You are then guided to the «Lather Lounge» that has waterfalls coming down the front walls. It is really soothing! Then once the paraffin is taken off you are guided back to the chair for another consultation and cut!
I will def be going back! Especially as the price is fair for the service!

Hey — the salon is nice inside, but we’re talking about the quality of the stylists here.
Received the worst haircut of my life from the butcher of Milford… Would stay clear of this place if you are looking for a men’s cut. The pre-​beautyschool technique of using your fingers to measure length around a head is a quite concerning… how about you eyeball your work to make sure it’s even and what the customer asked for…
I’ll be sporting a hat for a few weeks thanks to this place.

Went for the first time and will definitely be going back. Nichele was my colorist/​stylist and she did a fantastic job — really spent time discussing what I was looking for, what have I done previously and then really explained what she was doing and why. I especially liked that during the styling portion — I hate when stylists just do their thing and don’t explain to you what you need to do at home to get that same look (or at least a close approximation).
One of the highlights was the «Lather Lounge» which is a separate area of the salon, encased in a wall of waterfalls and filled with zen music. You don’t just get your hair washed — you get an awesome scalp massage and your hands are in a paraffin treatment. I could’ve stayed in there longer, but alas, we needed to move along to the haircut.
So far, so good with the cut. I didn’t want to much off the length, but needed something to take away the blahness, and that is precisely what I have. I get nervous when stylists say they are just going to «put in a few layers» because I hate layers (and they always end up short), but these are long layers and I still have my length.
As I was a first time customer/​first time color, I got a goody bag at the end of color-​care products. Nichele told me which products she used and asked if there were any I wanted to purchase — while I did purchase one of the items, I didn’t feel pressured into the purchase.
I had such a great experience, that I even made a follow-​up appointment, which I rarely do.
It is a bit on the pricey side, and you don’t really know how much it is going to cost until the end (thus the 4 stars), but it was worth it. Felt more like a Manhattan salon that a Milford salon.
Also — for tips, you need to have cash with you.