Fafama Auto Sales

I had a little trouble with my financial situation and the president of Fafama Auto Sales helped me resolved it. He was very professional and understanding. Thank you Fafama team.

I bought a used BMW from them. I did check it out on carfax myself, seemed a normal 2 owner history. Good price for the miles. True they don’t bring everything up to like new. The front calipers froze after a few months, typical of a car that sits. Nothing major, but on a BMW that’s $ 1000. You are buying a used car with a 30 day warranty. Pay accordingly. So if you are paying a lot, have a mechanic look it over for you, or get a certified car. For me the experience was about what I expected.

I wrote a previous review a few months back when the dealership contacted me and told me to remove my bad review and post a good one and they could try to «help me out with my vehicle.» I then felt extremely uncomfortable and deleted all reviews. Well months later, $ 1500 more dollars spent in repairs that only put a dent on the work needed to be done (est. repairs @ $ 5000), I decided to write a review again so people don’t have to go through what I am.
Their promise to help me out never happened. They simply tried to sell me another vehicle and put me in more debt carrying my current loan over with another loan they promised they had connections and could get me no matter what my credit situation. Anyway to sell a car right?
Long story short, I am writing this review as a warning to stay clear from this dealership. I purchased my car 2 – 3 years ago from them and have spent more than the value of the vehicle in repairs and still owe $ 7000 on a used vehicle. It has been a nightmare and they have been no help. Awful customer service and awful way to handle business by scamming anyone into a sale. Do yourself a favor and stay away or if you’re still skeptical, just ask the locals who live in the area before going to this dealership.

HANDS DOWN the worst dealership I have ever went to.
First, i drove an hr to get to this place. Asked to take the vehicle on a test drive; Jordan * my sales person * hands me the keys and says «see you in a few». I thought that was odd; why wouldn’t he come outside with me & tell me a little bit more about the car?. But anyways … I was looking at the 2010 Nissan Altima Coupe; stock #: 4162; VIN #: 1N4AL2EP9AC122844. my sister & I took it on a test drive; didn’t drive too smoothly. but i had plans to purchase it & take it to my mechanic & have him take a look at it. Told Jordan i would be back with my mother to take a second look at the vehicle. Prior to leaving that day i specifically asked him if the vehicle had any ACCIDENTS OR DAMAGE to the vehicle. he assured me that there was not; even pulled up the car fax which stated no accidents/​damage .
Maybe a week later, i went back with my mother, we drove the car .
I put a 1500 down payment on the vehicle, went to the bank DCU to get the loan; the rep from DCU plugged n the vin # of that vehicle & let me know that AUTOCHECK shows that the vehicle has 3 … 3 ACCIDENTS !!! i immediately called Jordan and told him about the information that i just learned. He basically called me a liar and told me he would call me back after he spoke with manager. Maybe 5 minutes later he calls me back; i told him i wanted my down payment back & i will not be purchasing the vehicle. he said i wouldn’t get my money back. ! Finally i spoke with his manager & his manager checked Auto Check himself and confirmed that the vehicle DOES HAVE 3 ACCIDENTS. till this day it is listed on their site & it claims to have a clean car fax; but in reality the vehicle has accidents & some serious BODY WORK has been done to that vehicle. . long story short; i ended up getting my money back. I will NEVER GO BACK THERE ! They are LIARS !!!. Good luck to whoever purchases from them.

I had a great experience here. They are nice and easy to get along with. I saw the car online and I went in and was able to take a test drive right away. It was exactly what I wanted. I worked with Jordan and he helped so much. He was in contact with y credit union regarding the loan and everything was ready to go in about 2 days. It was quick and it made my life a whole lot easier. I highly recommend Fafama to anybody looking for a great vehicle. They have excellent service and great prices.

Went there once to test drive a car they showed online. Had to help salesman jump start the car. Tires were shot and crack in windshield. And this was a car they advertised. Then was told that the smell of the car was normal. I’m not sure where they got an air freshener with the scent of leaking antifreeze but good for them.

Fafama has been great! This is the second time I have purchased a car from them and both times I have been treated well and given an honest and fair deal. My advice to anyone is if you are looking for a new car go to Fafama! P. s. Nycson went above and beyond to help me secure a loan for the vehicle I wanted he worked diligently everyday with me to make it happen! Thank you nycson and the rest of the Fafame staff!

I want to start off by saying I am a first time buyer and I have contacted at least 5 used car dealerships in the past month. Most of the cars were overpriced or had something wrong with them one way or another. I was losing hope.
I saw fafama on
about a week ago and on a whim decided to contact them. I am so glad I did. I drove my newly purchased car home today.
As a first time buyer, they explained each part of the process and walked me through it. They were patient and considerate throughout. They offered me a fair price, a very low monthly rate (I had ZERO credit before this). The even registered my car right then and there and gave me new plates. No 4 hour RMV trip needed.
The day i picked it up, I brought my friend who is a mechanic and certified safety inspector along just to be 100% sure it was not too good to be true. He was surprised at how good the condition of the car was for the price and said it would certainly pass inspection. I could not be happier with my car purchase or the service provided. The salesman was Nycson! Thank you Fafama for making this possible

DONT BUY ANYTHING HERE.
THEY WILL SELL YOU A CAR WITH PROBLEMS.
The mechanic says that’s how the car runs when its not the case.
Sold me a car with 4 unsafe tires, told them I noticed an issue with the motor and transmission mounts and they denied it.
There lucky that the car I bought was rare and not made any more.
You got my business once but never again and stop sending me emails.

DO NOT go here! They are the typical shady used car dealers! Highly unethical! Stay away! They lied and then tried to keep my $ 500 deposit. DO NOT GO HERE!