Studio Brow

This woman RUINED my brows before NYE! I feel like I want to cry. I don’t know her name but she was an African American with very thick drawn on eyebrows. She dyed them so dark that I look like Grouch Marx and she did a botched up wax job. What’s more is she was so rude to me. I could have overlooked her hostility if she did a halfway decent job but she just completely ruined them. She was not only rude but she was unprofessional. She kept bumping into me and spent the whole time talking loudly and laughing hysterically with other employees. It really was a horrible experience. I can’t believe I payed more than $ 50 to have my face ruined before NYE.

Worst service. The girls working there were very disrespectful and gave so much attitude to all the customers that came in.

They do an ok job with threading. However they close at random (seems to be at staff’s leisure) times which I find extremely annoying! At the weekends they close sometime at 5.30−5.45 pm (not 6pm as it is indicated on Unilocal) and therefore they take their last customer at 4.45−5pm. They also asked me at both times to come back 20
min later even though they had only 1 customer on the chair (2 ppl work here) and none waiting. So today was my last attempt at this place. I found them overall very costumer unfriendly.

CD (Cedalia) does an awesome job and I travel far to have her do my eyebrows. So good that I overlook the rudeness of how the phone is answered by whoever is sitting there and how hard it is to get an appt sometimes. they need a full time receptionist, they are always swamped and the stylists should not be forced to answer the phones. I always call to make appts because CD is so booked and its always like I’m inconveniencing the person answering the phone. Or sometimes no one picks up. I just called now and the person who answered did not offer me any other times or days. Finally just hung up on them because that is not how you want to do business especially with a loyal customer.

I would give them zero stars, if possible. I went there this past Sunday, the girl who worked there was standing outside the store, playing on her phone clearly not wanting to be bothered. I asked her a couple of questions, particularly because her brows were way too thin, way over plucked and generally not a good advertisement for them. She gave me nothing but attitude. She was downright rude, nasty even and quite frankly I’m really not surprised the place is always empty.

If I could give this place zero stars I would. The staff member who was working at the front was incredibly rude and inappropriate for absolutely no reason. Given the number of poor reviews, I’m surprised this place is still open! I ended up leaving and getting my eyebrows done upstairs at the small threading booth. The girl working there was really sweet and gracious. She did an awesome job shaping my eyebrows.

My daughter has been visiting this establishment for a while. I am always pleased with the results.

Love sidalya (totally spelled her name wrong) she corrected the shape of my brows after they were butchered! I will NEVER go to anyone else!!!

I came here for a quick thread and I’m disappointed! The girl missed a lot of hair and when i asked her to go over it with the thread TWICE, she ignored me and brought out the tweezers. After several minutes of unsuccessful tweezing I told her there was still hair left. She passive aggressively handed me a mirror and told me to show her where? $ 12.76 before tip for a simple brow thread and bad customer service is pitiful!
Two days later: I noticed the burning on one of my brows has turned into a series of scars from the threading (see picture). Awful!

I liked it. At first I wasn’t too sure since the reviews weren’t convincing but how my eyebrows were I really didn’t have a choice. I always draw my brows in and since the summer is approaching I wanted them out natural. As the lady threaded my brows I noticed that she was painting them in which defeated the purpose. When I arrived home and washed my face I was so satisfied with how they actually came out. I would recommend. Only paid 12 $ plus a couple cents for tax.

Given the number of places where you can have your eyebrows threaded or waxed, you would think they would do whatever they could to get customers. I went there several weeks ago in the middle of the afternoon. The gate to the store was closed. There was a handwritten note that stated they would «be back in 15 min.» I waited 45 min before anyone returned. They did a sufficient job. Tonight I went there at 8:35. A very unprofessional woman told me they close at 8:30 and that if she were to thread my brows should could lose her job. The hours posted on the mall site state they close at 9:00. I went upstairs to the Threading Station. The woman there was happy to take my business. She did a fabulous job.

I went to Studio Brow yesterday and I was skeptical to go in due to some bad reviews, but decided to go in anyway. As I entered, I was not greeted. There were two employees in sight and I was left to stand around for a few minutes before either said anything me. Finally when one spoke I was told there was a 25 minute wait. I shopped around the mall, and came back. Again, a long time before the two employees finished their personal conversation to greet me. I went and got my eyebrows threaded because I have very sensitive skin and usually break out after I get waxed. The threading caused me to break out even worse than I usually do! The threading hurt, but I am sure that is expected any time. However, I do have three small cuts under my right eyebrow.
When the employees did talk to me, they were friendly enough, but no where near polite and caring as the SB motto states that is posted all around the salon. The prices are reasonable. I probably won’t return.

I’d like to preface this review with the fact that this is the first review I have ever written and it’s because I’ve never felt strongly enough about a place to write one.
This is also to serve as a warning for people who are used to quick, efficient threading at places with experienced brown girls with bollywood music on in the background. As a brown girl myself who’s had her eyebrows threaded since the age of 14, I feel that I’m qualified to be judging this place.
Problems:
1.) Loud, obnoxious music. You feel like you’re at a eurotrash club, but there’s no alcohol to drown out the music.
2.) Inexperienced threaders. Usually there are a couple of desi girls who do a pretty decent job but the last time I went, there was a girl who I saw being trained a previous time. She wasn’t ready to be there on her own. She was sweet but took 30 minutes, ended up plucking 50% of the time, used an eyebrow pencil to fill in, and still ended up missing a lot of hair. I’m used to a 5 minute no-​nonsense job that doesn’t require me to do any touch-​ups after. When I told her I didn’t want eyebrows that needed a brow pencil to look good because I don’t have one and don’t have time to be using one, she told me I was more than welcome to buy one at their establishment. No thanks.
3.) $$$$. $ 20 for eyebrow + upper lip (not including tip)? Ridiculous. And that’s only if you’re a member. This should never end up costing more than $ 12 – 15.
Do yourself a favor and go to NYC or Providence. It’s not worth it to be going here.

The first few times I went to Sudio Brow I was impressed. I liked the décor and the atmosphere, and my brows always came out looking good. Unfortunately the last few times I’ve been there I have been highly disappointed. The staff who did eyebrows lacked experience, especially when it came to waxing. They pretty much butchered my eyebrows and left them shaped unevenly, and a few times were so harsh my skin bled.
During my last and final visit to Studio Brow, I asked to get my eyebrows waxed. The woman doing them got ¼ of the way through and proceeded to spill hot wax all over the side of my face and hair; she didn’t even apologize. Without consulting me beforehand she threaded the rest of my eyebrows and then at the register still charged me for waxing (which is more expensive) !!
The prices are mediocre; I believe to get your eyebrows done threading is $ 11 or $ 12 and waxing is $ 13 or $ 14. In my opinion I would rather go to a nail salon, pay less money, and receive the same if not better results!

Studio brow is awesome. Got my eyebrows waxed and threaded there. Very fast and not as painful as waxing usually is. Loved how they looked. My face looked totally different. Bravo!