Mililani Mauka Veterinary Clinic

Okay. Let me say that before today we saw a different Doctor who was much better. Dr. Pâté was kind of a problem.
I went in with a sick puppy. She gave me antibiotics. In and of itself, fine. The explanation I got was that puppies eat a lot of things they shouldn’t. Understood so far, so perhaps he has a bacterial infection from eating something bad. She went on to say they wanted a stool sample in case it was parasitic (again, understood because parasites are all over). But she then said that the antibiotic could help a parasite infection at least to a degree. She also said (after I told her that puppy had been eating his toys and any paper products he could find) that the antibiotic could help loosen his stomach. What???
I don’t mind being called a paranoid pet parent. Tell me that I am worrying over nothing instead of pretending that a probably unnecessary medication will cure my puppy of everything that ails him.

Having a pet pass away is an emotional and harrowing experience. I was very thankful to the Mililani Mauka Vet team for making it as smooth of a day as we could hope for!
Although I don’t regularly come here for vet services with my dogs, my foster dog came here for all of hers. When she was put to sleep, the vet kindly waited as we raced there to be by her side.
The Doctor performed the procedure outside in the sunshine with our other dog there also. He quietly explained what was happening so that we were aware and knew what to expect.
Although I am rating this clinic on just one of the services they provide, I am confident that they are empathetic, trained professionals.

Both of my pups come here for their vet services.
Always professional and do a great job of taking care of the needs of my fur kids.
They have an online site for you to check on your pets history and when their next appointment is.

Love this place, everyone is so friendly and if you need to get in they will get you in. I’m so happy we found a good office close to our home!

I LOVE Dr. Pâté!!! She is kind and more than willing to answer any and all questions you have! My poor cat has in one month been diagnosed as diabetic and tried to chop her own tail off. Dr. Page saw us on a Saturday within 15 minutes as an emergency walk in. If you move to Mililani and need a vet, Dr. Pâté at Mililani Mauka is the place to go!

Took Missy for her first visit to see Dr. Pâté. Dr. Pâté is so nice! The place was easy to find. The office was clean, well stocked. Everyone was nice, made our first visit very comfortable. Thank you for being so informative! I will see you in couple weeks to follow up. :)

I’ve been going to one of the VCA animal clinics in Pearl City for the past two years, and while they’ve been great for most things, my cat came out of her spaying looking like Edward Scissor Hands had gone to town on her stomach. I didn’t trust them to clean my dog’s teeth, especially since the price STARTED at $ 800. I couldn’t find a another vet who didn’t either have a questionable reputation or who wouldn’t overcharge (the record was a quote that started at $ 1,800, and another wanted to charge $ 50 for a tech to «watch» my dog for a whopping fifteen minutes after the surgery).
In any case, I’ve been stopping in every few months at the Mililani clinic just to buy cat food (one of the few places on the island carrying Orijen). When I went in a few weeks ago, one of the ladies at the desk noticed that I was buying a smaller bag than usual (my freezer was too packed this time for a larger bag). I was impressed that she’d even recognized me, let alone that she knew what I usually purchased without even looking at any records. I’m not sure why I hadn’t considered this place before, but I got a quote from them that was hundreds less than ANY of the other places I’d tried. My inner cynic was waiting for a catch, but when I brought the dog in for the blood work and initial exam, I was honestly just very impressed. The vet (will have to look up her name later) was very friendly and patient, answered all of my questions, and didn’t push for things my dog didn’t need (as is often the case with vets here). She did say that the dog needed a few extractions, which I’d expected given the state of the teeth, but the extractions were also far less than any of the other vets were charging.
There was apparently a bit of a scheduling problem when I arrived, as the vet wouldn’t be in on time (emergency or bad scheduling, I’m not sure), and I was told that I’d have to wait until after noon for the surgery to start, even though I’d arrived early in the morning and had taken off work to come at all. I wasn’t happy about it, but the surgery ended up happening nearly on time anyway, and the dog was done before noon in the end.
Still, waiting for that time in the office was beneficial, as I was able to see how other patients were treated. The place was clean, the staff were friendly, and the animals were all seen within a decent time. Most of the owners seemed pretty satisfied.
In any case, I was very, very pleased with the results. My dog’s teeth are see-​them-​from-​space white, and while there was a bit of tenderness for a few hours, by nighttime, she was chowing down almost normally. By the next day, she was completely fine. She also didn’t end up needing any extractions at all, and the price for the cleaning was just under $ 400 – over half what the other places were charging.
I’m switching vets permanently.

We love this vet. They make everything less stressful and keep such good records. They always remember us, whether it be in person or on the phone, and we only moved here a year ago! I will be very sad when we have to leave island. All the staff is great and friendly to my family and pups. They are very quick at filling out paperwork anf prescriptions also. of my boys got neutered here, and we had ZERO complications. It was so stress free. Also, they try to save you money whenever possible, and that’s important when going to an expensive vet. Highly recommend this clinic to everyone who asks!

I love Mililani Mauka Vet. Dr. Shah and Dr. Furutani are such genuine caring vets. My old dog Tess has a few ailments and they lovingly took care of her. I never once felt that they wanted to rack up my bill with unnecessary tests or meds. They explain whats going on and listen to your observations of your doggy, including you and your pet in the plan of care. The office staff and assistants are super friendly and welcoming. Highly recommend

Very nice and friendly staff. I went to a previous vet a few months ago and felt like we were just a number. Dr. Pâté was so kind and informative. I arrived for my visit 20 minutes early, and instead of making me wait they got me back right away.
The cost is a little on the higher end, but I’d much rather pay for the quality of care that MMVC provides than a cheaper office that has 15 patients waiting and you’re just a person to check off their list. Marlin can’t wait to come back and give the staff kisses!

Still love these guys so much. So gentle and caring and informative. We’ve been seeing Dr. Pâté and she’s the BEST! I trust her impeccably, as does my dog… pretty sure she’d go home with her, if I allowed it. Front desk staff is friendly and helpful and the office is clean and comfortable.

I’ve been bringing my beagle here for the past 8 years, ever since he was a pup. The staff is stellar, and we love Dr. Furutani! Highly recommended!

Two thumbs (paws?) up! I’m a crazy, obsessive, over-​protective dog mommy to an Italian Greyhound and Whippet — both sighthounds — breeds which require a lot of knowledge and care. Sighthounds are not your typical, run-​of-​the-​mill dogs. They cannot metabolize anesthetics like other dogs can, so it takes a great vet to know what’s going on. I think we’ve hit the jackpot here. I was referred by a fellow Italian Greyhound lover/​rescuer/​enthusiast before coming to Oahu, and let me just say, I have never once had the desire to «shop around» for another vet.
Mililani Mauka Vet Clinic is in a convenient location, easy to find, clean, and I can get appointments rather quickly. The girls at the front desk are always willing to call me back in the event that someone else cancels to try and bump me up if it’s a more pressing issue. I’ve never had a problem getting refills here for monthly maintenance medications, nor have I ever had problems with asking questions (dosage, price, etc.) at reception.
As far as the actual vets go, we’ve seen most of the staff at this point and love all of them. Dr. Cenal is our usual vet, so unless it’s an urgent appointment scheduled at the last minute, we always stick with him. He is SO great with both of our dogs. Even if we only take one of them in, he will ask how the other one is doing. The attention to detail is awesome. I don’t know if he’s just looking at my file and suddenly remembers that I have two dogs — but I don’t care — the fact that he even asks is just so amazing to me. Impeccable customer service. He’s gentle with both of our dogs — my little one is usually a screamer during blood draws and shots, but so far she has been pretty good when he has been the one administering.
Our second dog came to us after we moved here. We adopted him from HHS and he was heartworm positive. Dr. Cenal pretty much held my hand through the entire process. I’m pretty sure I called in and asked the same questions ten times and he remained so patient with me. Not a single question went unanswered. When our dog was re-​tested six months after treatment and tested negative, Dr. Cenal shared our enthusiasm — you could tell that he was happy for our dog, happy for us, and truly, genuinely cared.
Bottom line — I love this clinic and I love the staff!
Tips — They have a neat feature to keep track of your pets’ info on an online health portal, which is neat. It can be modified to e-​mail you when vaccinations are due, when medicines need refilled, etc.
Payments are due in full at the time of treatment.
Cons? — None! The only thing left to be desired is that I wished they were one of Trupanion’s partners and offered Claims Express… but those vets that do offer it are so few and far between anyways!

I have been taking my doggies here for about 2 years now, and love dr. Shah. I also had dr. Pâté once, and she was also very good. I just rescued a dog, and dr. Shah spent sooooo much time with me, answering my ridiculous amount of questions and being very reassuring, attentive, and patient. The office itself is clean and new.
I live about 25 minutes away from the location, but I think it’s worth the drive to come to such a good vet!

Updated: during our second visit when we went back to get the last round of vaccinations for our pup, we were charged much more than what we were told. At the last visit, we asked how much this second visit was going to cost, we were told it would not cost anything as it was the second half of a shot we already paid for. However, we were charged nearly $ 70 for this visit, 40 for an office fee and 30 for the vaccination that we were told was paid for during our last visit.
This was not an expected expense. And due to this we couldn’t even get the heartworm medication we wanted to buy while there. If told at the last visit what we would have been charged we would’ve been prepared. This was not a miscommunication, rather a blatant lie when asked the cost of the visit.
I still feel that Dr. Shah is amazing, however the staffs lack of honesty and refusal to accept responsibility for it, is causing me to look elsewhere for a vet.

We have been bringing our pups here since November 2013 and we have had nothing but positive experiences.
Everyone is so friendly — we have had appointments with 3 vets at this location and they were all incredible to work with!
We have had all of the puppy shots done here and being first time dog owners, they really take the time to answer whatever small, large, simple, or crazy questions you have — all with a smile on their face! They also gave us many recommendations on where to take our dogs for different activities and for training.
Dr Furutani is so sweet and always remembers both of our pups (even when we only bring one in!) They really care that your pup feels comfortable when there.
An added bonus is that they send you an email and call you to remind you of your appointments!
Definitely recommend this location for dog parents!

Dr. Furutani and staff are absolutely wonderful! I have been looking for a good rabbit vet on the island (there aren’t very many) and I have been pleased with Dr. Furutani’s knowledge of rabbits and her care of both of my bunnies. The front desk staff is friendly and remembered me the second and third time I visited the clinic. We are currently working through a digestive tract issue with one of our bunnies and I feel completely comfortable with this clinic’s expertise and care.
Thank you Mililani Mauka Veterinary Clinic for taking wonderful care of August, Heff and their humans!

I’ve reflected on the care I received here after we had our cat euthanized this weekend.
I would not take your pet here if you need anything more than regular shots and routine care.
Our cat had a chronic renal condition that we were managing with subcutaneous fluids and three supplements. When we began care here, I had my cats records for the last year transferred, and requested numerous times that they get the supplements we had been using.
The clinic was always too busy to order the supplements, never had an answer as to why they didn’t order them. No one was even the least bit curious about the care my cat had been getting at our previous clinic on the mainland.
At one point, when I called and said we absolutely need these supplements for the cat, a vet tech told me that the bottle of pills they gave me did the same thing as the various supplements we’d had him on before. She was 100% wrong. Literally, dead wrong.
I will regret forever that I wasn’t more persistent with this staff about getting those supplements. And that I believed that vet tech.
TL; DR. Fine for routine care. Bad for anything more complicated. Clinic seems too busy, poorly run, and their vet techs may give you advice that will compromise the health of your pet.

Great clinic! Dr Reena Shah is excellent and takes the time to answer your questions. She is friendly and caring and is really good with cats. Kitty is usually super squirmy but manages to always sit still (well, for her) for Dr Shah.
Very clean and bright and doesn’t have the lingering smells that most vets have in their waiting rooms. Everything is laid out so your pet will not have to be near another pet if you want to avoid that.
We used to go here as our regular clinic until we started using the mobile vet, but they are still great when the mobile vet isn’t available and service is always great! While sometimes the wait is a few minutes after than the appointment time or I have to call to get a result as they are really busy, I’ve never been disappointed.

Hey Everybunny! Dr. Furutani is the best vet ever. She not only knows about doggies and kitties but she knows about us bunnies as well. She takes care of me and all my bunny pals. So all you human mommy and daddy’s out there, take your furry kids over here as they know how to take care of us. Trust us as our human dad drives from Kaimuki to give us our TLC when we are sick.