Public Storage

Public Storage has a deal going on right now where you can store your stuff in a 10′ x 10′ area for a total of $ 26 a month! Evelyn is the woman who greeted me, showed me the area and very efficiently produced the contract etc. She’s very friendly and very knowledgeable and so far so very good!

Do not use this storage facility!!. I had a written confirmation for an outside unit for the price of 364 with, the first month $ 1. On moving day we called to confirm an arrival time for move in and were told that we had an inside unit for 399 with no first months $ 1 promotion. I had a written confirmation which they refused to honor. The person we dealt with was very rude and couldn’t care less about our business. What’s the purpose of a confirmation if they’re going to change the price and location of the unit. Moving day is stressful enough without having to deal with poor customer service and worthless business practices. TAKE YOUR BUSINESS ELSEWHERE!

I have only come here so far for boxes for my big move recently, and the staff was friendly, and the boxes were reasonably priced.

Jessica was helpful. Would use this place again. It’s a small location which is nice because there is never any waiting

I used storage while I was away on my trip for a few months. I got $ 1 for the first month and some other charges which was still a deal! It’s a great place by the freeway outside the city. Prices are decent for good security and clean property. I was glad I had a place to store and come back to. The lady was friendly and professional. Overall good experience.

Don’t rent here. Go next door. The place next door Mill Valley Stor All is open ²⁴⁄₇ and all the units are ground floor with high ceilings. It is a better value to rent next door. They really care about you and your belongings. Friendly Manager next door too.

Guy was a jerk, it was a few years ago, but the bad experience lives on…
I was looking for a small short term storage space, I walked up to the counter around 11:55am to ask a few questions, the guy was on the phone, I waited for him to get off, no big deal. He hung up at noon, then proceeded to take a ½ hour lunch break, Thats right, he closed the office, kicked me out, ate a sandwhich in his car and read comic books.
I had a few questions about renting. .what was the cancellation policy, hours of access, did they have fire insurance or sprinklers. Had they ever had problems with theft… the guy just acted (or was really dumb)
I asked to see a copy of the lease, and he refused saying I could only see the lease if I was going to rent a space… well how would I know if I was going to rent unless my questions were answered to my satisfaction, or I could see the lease.
I rented the space, and was allowed to review the lease (which had all kinds of stuff biased toward the owners of the property), no protection or coverage at all for my contents. It was many pages with tons of fine print. The attendant said «nobody reads it all», they just sign it.
well thanks but no thanks… I took my biz elsewhere, and you should too!

Nice people and more affordable than the place next door. Keep it simple and do auto pay. When you’re cancelling, make sure to cancel before the auto pay date to get pro rated month.

DO NOT USE THIS LOCATION, or ANY PUBLIC STORAGE PLACE!
Roof leaks, destroyed priceless photographs, my bed, stereo, etc. Their management was not only unwilling to help out, but very curt, and unsympathetic.
I called their district manager who did not return my call. I called their customer service who was powerless to help me out with out help from the district manager.
I did PAY for insurance, which they outsource. The company that they recommended did not return my calls, and has no operator to speak to.
In addition to being overpriced, they negligently left a GAPING hole in the roof. Avoid at all costs.