Performance Imports

Jay is probably the best mechanic I know. I live in Milpitas and his shop is my go-​to whenever I have car issues I cant solve. Even though his Millbrae shop is far from Milpitas, his service on my car is worth the distance covered.
I was referred to here by my Dad, who has taken his cars to this shop for many years. I’ve gotten my BMW e36 M3 worked on here for years, and have had the best experiences with Jay.
I now trust him with my BMW e39 M5 when theres something I cannot do out of my own garage.
He is honest and will tell you what NEEDS to be fixed, what WILL NEED to be fixed in the future (but not right away), and what doesnt really need to be fixed. Thats the best part of my experiences, is that I tell him the problem with the car that I cant figure out, and he will diagnose it, and tell me what needs to be fixed to solve the issue, nothing more, nothing less.
The work he does on my car is 100%, no shortcuts, to give me peace of mind. I refer everyone I know to Jay.
Also if I have any further questions, hes happy to answer your phone call to the shop and answer them.

Great service. Everything done right. Jay is the man. Thanks!!! Inspects car and recommends what needs to be done.

My friend Susan told me about Jay at Performance and I will never look back. Jay is kind, caring, thoughtful, generous, knowledgeable and honest — all the qualities that you look for in your automotive partner. He will take you to and pick you up from Millbrae Bart if you need to get to work while he works on your car which is an added bonus. Honestly, Jaytruly goes above and beyond the bounds of customer service. I can’t recommend him highly enough.

Jay is very quick and sincere technician. Brake pad replacement was done within a couple of hours. He saved our family trip!

Kudos to Mr. Jay Wong. He is the owner of Performance Imports. Water pump replacement for a 97 Saturn. No prob​lem​.In by 8am out at 2pm… Reasonable prices. Been taking our vehicles here for many years… Mr. Wong is the greatest…

I have brought several of my cars (BMW, Nissan, Jeep Grand Cherokee) to Jay for years. I have always received the best of service — knowledgeable, honest, prompt. Jay was recommended to me by a co-​worker years ago. Since then, I have recommended him to several friends who now take there cars here too. A great, honest mechanic is a rare find. Don’t tell anyone else about him as we need to keep the secret to ourselves!

I brought my car to Jay for several years for general maintenance and repairs. He was quite friendly and reliable. However, after my car had a radiator leak he did a repair but the car continued to overheat. He did some changes to the thermostat to decrease the readings, but in turn my car overheated and ended up having damage to the head gasket. I brought my car to another mechanic who was able to do the repairs, but he explained that the thermostat should have not been tampered with initially. This was a very costly expense ($ 3,000) to me due to Jay’s carelessness.

My family drove here to California in three cars (from Utah) for our week long vacation. My sister-​in-​law discovered Performance Imports because her passenger side window quit working and was stuck open; Jay (or his mechanics) did what they could to diagnose the electric windows, but unfortunately our timeline didn’t work for a full on repair and he just got the window rolled up. Completely acceptable and at no charge!
Two days later (on a Friday our last day) my Neon’s starter was going out so I tried finding this great mechanic «across the street». Unbeknownst to me, my sister-in-law’s idea of across the street of the La Quinta hotel also includes distances of at least ¼ mile north, so I ended up at Firestone who had no clue «what that sound» was, described known starting issues from a bad battery, and estimated a fix by Monday!
Eventually making it to Jay’s shop, he came right out for a diagnostic. Tried the starter a couple times and he tells me right away that the starter is going out! Cool, we go inside do the paperwork for the estimate and he quoted a repair within the next couple of hours.
Jay is a VERY friendly and good natured, laughs and smiles a lot and just makes you feel at home.
Very honest establishment and does great professional work. I would seriously consider the 24-​hour round trip drive to have my cars worked on anymore!

Previously I had been taking my car to Honda of Serramonte, but when they told me they were going to charge $ 140 to diagnose my check engine light, I decided to call around and get price quotations for the same service. When I called Jay, he said he’d code the check engine light at no cost, so I brought my car in. When I met him I was struck by how nice of a person he is. He coded my car for free and we arranged an appointment to bring it in the following week. He was so accommodating and even dropped me off and picked me up from the train station while he fixed my car in between. The cost of the repair was a couple hundred dollars less than what Honda of Serramonte quoted to me for the same problem. I have found a new mechanic that I TRUST – and I’m thrilled!

For over a year. I had problems with m headlight. It would go out intermittently… and was a nuisance. My ex-​mechanic had convinced me that it was a connectivity issue. and that I needed to bring the car to a shop with electrical expertise. They estimated that it would cost upwards of $ 1000 to fix the problem. Hence I didn’t do anything about it for over a year.
My fiancé took my car into Performance and Jay quickly pinpointed the problem – it was as simple as they were just bad-​after market replacement lights. Problem solved. Jay also helped me with my alignment issue-.the front axle was so torn that I was putting myself in danger driving the car. I got new sports tires. and also fixed my issue.
A couple of weeks later the check engine light came on – turned out a couple of sensors failed and needed replacement. No doubt it was a costly series of repairs. but now the Mimimobile drives like new again. Jay is super patient and thorough… I completely trust him as my new mechanic and would recommend him to anyone with an import.

I have been going to Performance Imports for a very long time, at least 20 years. Jay Wong is very knowledgeable in maintaining my car in top condition. I have referred my clients to him as well. They are so happy with his work because he is an honest mechanic, easy to work with and offers reasonable prices.

Super nice and high quality customer service. Jay took care of me right away when I walked in and showed me exactly what was wrong with my car. He literally took me into the work area, and explained what needed to be done (no BS). Highly recommended!

After what seemed like a lifetime of being ripped off and short changed repeatedly by car mechanics (which coincided with a long history of driving «lemons»), I was referred to Jay at Performance Imports about 15 or so years ago. I can’t imagine having my repairs done by anyone else. Jay is the greatest guy — he’s smart yet humble, always cheerful, does amazing work on a wide array of mostly foreign vehicles, always treats you and your vehicle with respect, his rates are fair and reasonable and above all he is a TRUSTWORTHY mechanic — an oxymoron for most people.

I’ve been a customer since they opened their doors for business. Knowledgeable and honest. I have referred many friends to Jay and never heard anything but positive remarks. He can fix anything that rolls through his door.

Jay has worked on my car and my families for over 20 years. I know several other famalies that deal only with him as well. From major services to determining problems he is honest and looks out for you, your budget and your car all at the same time. He does NOT try to sell parts before your vehicle needs but lets you know when their timei is running short so it wont be a surpise on your next visit. Repair are easier to pay for when you know they are coming that way you can budget for it and he knows that. I always listen to his recommendations as he tends to be spot on from BMW, Lexus, Honda and Nissan just to name a few.

A very wise man (ok, Jerry Seinfeld) once said «Do you know what a good mechanic is worth? You can’t compare that to sex. «
I think I know who he was talking about.
I’ve been bringing my car to Jay since I was 17. My family brings in everything from show cars to my hunk of junk that I park on the street in the SF, and he treats them all like they were a rare porsche. He’s honest, good, prices his work fairly and is always cheerful. It’s like he’s never heard how other mechanics act, and its a damn good thing.