SOMA Skin & Laser

I normally don’t post negative reviews, but I feel I need to forwarn people. This place took my money and did absolutely nothing for my situation. When I refused to continue any more services, there was a small balance due owed by the insurance company, which I was hoping they’d waive, but when I refused to pay it, they had the audacity to put a judgment against me and garnish my hudband’s pay check. After tacking on court fees, we ended up paying 3x more then we owed on the small remaining balance. By no means am I trying to get back at them. We did in fact owe the bal, but it was the way they went about it, especially since they promised results and took our money for 8 months, knowing they couldn’t be helpful to my situation. Totally an unprofessional and unethical place.

I went into Soma for a dermatology issue (rash) with Dr. Ehrenreich.
The first visit was just consultation (which I was not aware of) and it lasted less than 10 minutes. I felt like his hand was on the door to leave the entire time.
The next few visits were just as short because they were testing me for skin allergies. I will say — They DO go above and beyond with scheduling.
My test results did not show anything so Dr. Ehrenreich pinned it on the vague «eczema». They told me to call them if I continued to feel itchy. (Of course I did… there was no treatment at all).
I did not feel taken care of, would not recommend, and would not go back.

Walked out after being asked to leave my credit card information on file. I don’t think anybody should have custody of such information. Not knowing any staff member or how their security is regarded is a definite no no for me!!!

I visited Soma after receiving a facial at a spa (the esthetician told me they would be able to stop the puberty outbreaks my face still experiences at 33).
She was right! I stopped in two days ago and I am beginning to look like an adult! All of the craters and mountains that had taken residence on my face have either cleared out or drastically diminished.
I had an issue with my insurance covering on of the prescriptions but the staff did a great job contacting whomever wherever to get the issue resolved! The office is beautiful the wait is non existent and I’m getting ready to look like a grown up! Bye bye puberty!

This is a review primarily about the customer service; as I was unable to receive any actual treatment, despite three confirmations that this appointment would be a consultation AND treatment.
I should have read between the lines (the secretary was incredibly curt while I was trying to book an appointment) and gone elsewhere, but I figured she was just having a bad day.
When I arrived for my appointment, I was not greeted by either of the 2 women sitting behind the reception desk (maybe they were both having a bad day again); I was not asked my name or what my appointment was for, but was immediately asked for my drivers license and insurance card. I filled out paperwork for about 5 minutes, waited 5 – 10 minutes in the waiting room, and then another 5 – 10 minutes in the examination room. By the time I even saw the doctor, it was about 25 minutes past my scheduled appointment.
I met Dr. Ramaswamy for about 3 – 5 minutes, during which time she stood about 2 feet away to «evaluate» me (maybe she just has a good feel for what she does and doesn’t need to get closer), and she then told me I’d need to begin a 2 week pre-​treatment regimen and get blood work done. Then, I waited another 5 – 10 minutes for a prescription and lab information. Uh, seriously? It’s a bit odd that I’ve had the same non-​invasive procedure done multiple times elsewhere and no pre-​treatment or blood work were required.
I understand that you’re a doctor and need to be thorough (read: cover your butt), and that’s totally legitimate. BUT maybe teach your staff not to confirm multiple times with a patient that an appointment will be for a consultation AND initial treatment. I spent almost 2 hours for a very short visit with a doctor who basically only told me to go to a drug store.
Soma is not the only game in town, and customer service is really what differentiates one outfit from another. The front desk staff are noticeably unpleasant, but I’m sure the doctors themselves are great (just don’t let the front desk put you in a bad mood before you even meet one of them).

Excellent dermatological practice. Dr. Ehrenreich is pleasant and has a great sense of humor to put you at ease while having embarrassing procedures. The staff is ultra friendly and the offices are high tech and really nice. From the outside you expect a mediocre office in an old medical building but inside it’s truly Nip Tuck. Love this place and I highly recommend.

Really quite pleased with this place! The staff was friendly and, most importantly, they have free coffee in the waiting room, and bottled water. No one tried to push products on me and the doctor was friendly and very professional. I had to bring both my kids with me to a follow up appointment and the doc was nice to the kids and nobody acted annoyed to have kids in the office which is a huge relief for a mom with two young kids!
I’m very happy with the results of my treatment and will definitely go back to SOMA for any skincare-​related stuff.

While the atmosphere is very nice and the services are fine, the service is consistently inconsistent. When I booked my first appointment, I left work early and had my nanny stay late only to get there and find that the woman who booked the appointment never told me about some pre-​treatment care which meant I could not go forward with the appointment. Another time I left early and had the nanny stay only to get there and have them tell me they had made a mistake at my last appointment and my package was used up — no remaining appointments. Hearing «we are very sorry» repeatedly really doesn’t help.

I visited Soma to deal with about eleven of those grossenating things that men develop at my age — just weird little nubs that all of a sudden appear on your body and make you feel like your dad. Dr. Ehrenreich did a masterful, painless, quick job of removing them and restoring my original beauty. So that’s the main thing.
The reason anyone visits a physician is for the medical care. So it goes without saying that I wouldn’t award my coveted five-​star imprimatur if the plain old treatment i received wasn’t excellent. It was.
But what makes Soma Skin & Laser special is the lovely atmosphere. Soft, soothing music, dim mellow lights, everyone talks in that nice easy voice that calms you down when you’re about to have a razor sharp instrument near your tender bits.
In as much as it’s possible to create a dermatology practice that’s «special,» Soma has done so. I applaud the effort.