SOS Cesspool & Drain Service

I was very pleased by SOS’s service. They came on a Saturday and at the time promised. Took care of the problem efficiently and without issue. My only comment is I think they are expensive, but didn’t get a chance to shop around as SOS was the first service called and they were available to come that afternoon.

78 minutes from my call and the «boys» come backing into the driveway. On a Saturday!!!
I had called my home warranty company around 11 am (probably wasn’t gonna cover this anyway), and they called 7 of their «approved» plumbers and cesspool service companies. BZZZZTTTTTT We waited for their guy to call back for 2 hours. they i stayed on HOLD for over 30 minutes as customer services called 6 more and nobody picked up, just answering services and voice mail.
ONE call to SOS and «Michelle» picked up. Lives in the area, so is the company, and so are my new front yard buddies Phillip and Shawn.
we had «it all» backed up into the downstairs tub, the toilet and dripping into the basement from overflowing the bathroom floor.
Found the two sand tanks (they were filled to the ground level and backed up), found the 1,000 gallon solids «coffin». Cleaned em out, acid washed and turbulated, had to suck out some grease and then had to blow out the grease and clog from the vent to the concrete coffin. Even found some «flushable» wipes and grease globs.
Not sure if they gave me sympathy pricing or just wanted to get out of there and not hear me talk or whine anymore… but pricing was REALLY fair and reasonable and considering the emergency nature of it all, i feel I owe them the time and compliment of my favorable feedback… the «admiral» left the house with my daughter and i was penniless — so much to MY disappointment i had NO cash for my new frozen yard dirt and snow and freezing sewer water playmates? I am sending a check and a letter to Michelle for the guys! WELL DONE and thank you. i am going to post some stuff here and also do a Unilocal review.