Baskin-Robbins

Total BS. We drove by on National Scoop day and they were dark. At 5PM. With a sign on there. Handwritten. Dude. How effing cheap are the owners?!
No wonder they closed. UGH!

I should have probably shopped around for a baskin-​robbins, but I figured this was probably the closest one to my office, and one of my co-​workers had his heart set on an ice cream cake from BR. I was trying to look up the prices online, but I couldnt figure it out. When I got to this bootsy-​looking store, I realized why. apparently BR allows their franchisees to set their own prices. this particular shop sets their prices way over the average. the large size of their shakes is over $ 10! I couldnt believe that was the standard, so I had to find another BR to confirm that this cant be possible everywhere. sure enough, the other shop I peered into had the highest price at around $ 8.50. that’s still a crapload of money to spend on a shake, but I guess you can split it with someone else.
When I walked in here, the owners were sitting at a table with another man, chatting, generally ignoring me. the lights in the store were not on, but it was the middle of the day, there was enough light from outside I guess. I could still see that the shop was a little on the dingy side. I got my cake, they did take my $ 3 off coupon that I had printed out. The cakes are delivered to the shop, I was glad that these people hadnt made my cake, I had the feeling that it wasnt the most sanitary place I’d ever encountered. As I was leaving, the guy I assumed to be a friend of the owners ripped a putrid fart. I hurried out.

This place is a complete disappointment. Franchise my ass! The owners of this store are these passive-​aggressive, anti-​social people who sit in a little room in the back and stay out of sight, all while denying their customers of valid coupons, not honoring the free ice cream on your birthday voucher, and (worst of all) not participating in 31 cent scoop night! Why would you do that?! The owners don’t even tell you to your face that they don’t take vouchers or participate in national specials. Instead, they A) relay the message to you through their ice cream scooper employees, and B) post a note on their entrance door saying they’re closed on 31 cent scoop night. It really makes me wonder why these people are allowed to own an ice cream franchise. If I could, I would have given them zero stars because this place is where dreams come to die.

I went there tonight thinking there would be the 31-​cent scoop night, but was terribly disappointed. This is not the first time this Baskin-​Robbins has disappointed me, either. The first time I had a free coupon from donating blood, and they refused it. Yes, it’s a franchise, but c’mon. tonight was in support of fire-​fighters! Cheap skinflints.

This particular branch is complete bullshit. I dont know if the franchise owner is just cheap, or never got hugged as a kid, or maybe both? But on the national 31-​cent scoop days, this branch was dark and closed. It had a handwritten sign on the front door saying that it was closed.
…no reason, nothing. It simply redirected its would-​be customers to another branch on McKee. Yeah, great job guy, while you’re crushing dreams of little kids, why not take their candies and tell them santa is dead?
Seriously though, this is perhaps the worst way to offend customers, but not doing the specials thats NATIONALLY advertised.
Unilocalers, let’s boycott this branch! Who’s with me?!?

It’s an ice cream store, so it’s already good in my book. For a chain establishment, it’s clean and well stocked. The youngster behind the counter is friendly and eager to serve. If you come here on the off hours you might get a different feel since it seems one family runs this franchise and have been doing so for quite some time. Let’s just say the excitement to serve ice cream has probably diminished over the years.
Beware — don’t order an ice cream cake over the phone– they will get it all wrong!
Overall, they have the 31 flavors and they are still tasty!