Baskin Robbins

Unfortunately, the Baskin Robbins in Fremont is no longer there (but hello Shiva’s $ 5 eyebrow threading), so my sister and I went to the Milpitas location in search of an ice cream cake for our dad’s birthday. Being indecisive and not knowing really what we were looking for, we spent quite a while looking through their fridge section looking for «the perfect cake.» The employees there were super helpful, without being pushy. And honestly props to them for being so patient with us!
Please note: custom cake orders take 3 days to make, so don’t go to Baskin Robbins 3 hours before the birthday dinner thinking you can order a cake with the cake/​ice cream combo that you want! (Guilty.)
The ice cream cake was delicious and a success at the birthday party, and we are definitely planning on getting more ice cream cakes… before the next family birthday. :)

Well just left the location. Typically during the day i have a pleasant experience but closing a bit early when customers are at the door is a bit on the childish side. I can understand an emergency just say personal emergency. But dont tell me youre closed when everyone these days have a smart phone with the same time on it.
Again i usually have a good experience during the day and it is unfortunate that it took me this review to post something and it isnt a 5 star. If it werent for tonights experience i would have.
As a business owner if my employees left early while customers were at the door wanting to spend money you better believe i would have a chat with them and that would never happen again.

The girls who served my boyfriend and I this evening gave us generous samples AND portions unlike some Baskin Robbins. It was so hard to decide what we wanted because of all the recent flavors. When did they step up their game?! Maybe it’s because I haven’t been here in so long, hah. Regardless, thank you for the awesome service and being patient with us!

I’m a good man, I am. You won’t find my info in the Ashley Madison hack. But… I must confess. I cannot resist the temptation of a good ice cream waffle cone.
I was running errands yesterday afternoon, and had about 7 – 8 minutes to kill between errands, and my mind got to wandering, and next thing I know, I’m pushing little kids aside to get to the counter first for my ice cream fix. No, I didn’t really push the kids aside. I have long legs, I can walk much faster than they can.
I got me a waffle cone with two scoops of ice cream, for just under $ 7. That’s kind of pricey. But a man will pay any price when caving to his weakness.
I do wish the cones would come in a smaller size, though. The lady behind the counter gave me two HUGE scoops, and I was actually feeling not too well after finishing all the ice cream on my own. Next time I’ll find someone to share it with. Except that means I can’t go alone. Who wants to go with me?

I regularly come to this location, and the service is always perfect! They always greet me at the door and before leaving, mint chocolate chip hits the spot! I recommend to come to this location during the evenings that’s when the service is great! Tip: parking is super hard to find because of the gym/​nob hill

This review won’t be long and is straightforward. It’s a very decent BK’s ice cream shop. Try the sundae (Gold Medal Ribbon) with hot fudge and whipped cream with a topping of your choice. Trust me, you will love it. It’s in an eerie area at night, but still a nice place. Close to many communities and both 880, 680, and 237. Very nice customer service, speedy and understand how much of something a customer wants. To keep this short — all in all — you must come here no matter where you are in Milpitas. (Btw, I cam from somewhere 3 miles south of Fremont). Just come here.

I came here on a Monday evening to redeem my free birthday scoop. It was actually my first time here since they opened at this location. Parking wasn’t too bad although the gym members from 24 hour fitness do tend to take up most of the parking spaces in the area.
The people working there were friendly. The ice cream selection wasn’t very impressive and I had a hard time deciding what I wanted. I ended up getting chocolate chip. The ice cream was creamy and a bit melted once scooped into my sugar cone so I needed to ask for a cup and spoon. Overall, the ice cream is what you would expect at a Baskin Robbins.
Note: I hear they do honor the $ 1.35 scoops promotion going on this year for months with 31 days.

Clean and friendly service.
Only problem is that the parking lot is full of gym people. No front door ice cream in/​out.

I ordered a large chocolate shake for $ 7.99 and it was served with a flat lid that was too big to fit (just sat loosely on top of the cup).
Since i apparently could not get a lid that fit, i asked for whip cream on top of my shake and was told that the whip cream is $.79 extra.
Apparently $ 7.99 for the shake was not enough to include whip cream. Amazing thing is, that with the whip cream, it came with a lid that fits. Cheap bastards.

Inside was really clean, customer service was average, ice cream tasted delicious. The World Class Chocolate definitely hit the spot.

Great service and great selection. They helped me right away let me try some samples when I had trouble deciding on a flavor. Overall I highly recommend this place because the staff is friendly.

I came to this place after going to two other locations that couldn’t help me with ordering an ice cream cake for this Saturday. Sandy helped me here and she was extremely helpful! She helped me pick out the best cake for the occasion and was super friendly about it all. She was clear, concise, and knew the cakes! Thank you Sandy!!!

Their cakes are a bit more expensive than I’d like but they are delicious!
I went here yesterday to buy a birthday cake for my boyfriend and they had a fridge full of selections of ice cream cake — perfect. I chose a smaller cake, which serves about 5 or 6 probably and it was $ 28.99. I think I will stick to Safeway or any other market for regular cakes but for ice cream cakes, Baskin Robbins definitely hits the spot.
One thing that is great about this place is the fact that they do not charge you for each letter or word on the cake.

I love ice cream but I hate this place. I’m giving this place four stars for the ice cream alone. The service here is terrible. It feels like they want you to leave as fast as possible.

Went here on a late ice-​cream run, they were closing at 10 but I got there at 9:56 on the dot. The door was originally locked but reluctantly one of the ladies that was working saw us and opened the door. I mean the customer service was off but i won’t judge them on that since it was 10:00. I ordered the Jacoma Almond. The ice-​cream was okay. I kept tasting ice chips inside of the icecream. And the almonds were stale. I might try to give baskin Robbins another try but not in this location.

This has been our go-​to Baskin Robbins since the one near our home shut down.
We usually come here at night and although I’m not a big fan of ice cream, the boys are! So here we come. Clean, has all the flavors in stock every time we come, and the service has always been great. The ladies, usually there are two of them, are nice to the kids and they love coming here. I am not fond of their parking lot, tree roots have uprooted a good portion of it, but other than this, no complaints at all! We will definitely be back, especially when not and nice like today. Oh and there seems to always be some ice cream cakes in their refrigerator and ice cream by the … Gallon? I like it here, just not a big ice cream fan. Just here for the kids. Me… I personally eat ice cream maybe 3 – 5 times a year!

Whoo hoo! A Baskin Robbins in Milpitas!!!
I love that they are located in the same complex as 24 hour fitness and just down the street from Milpitas Health & Fitness. If I went to those gyms, I’d be here everyday «treating» myself after a good workout. LOL
Anyway, the staff is very friendly at this location. We were lucky enough to stop by during their Customer Appreciation event and they were quick to tell us that 2 scoops of ice cream was only $ 2! Well, of course Hubs and I had to get two of our favorite flavors. This location was impeccably clean and we enjoyed our cones in one of the many tables available.
Only con is that they don’t seem to carry all of the flavors that other BR carry. Maybe its just been awhile since I came through, but I couldn’t find my special oreo flavor. Sad face.
#Yelp100Challenge

Service is horrible! How much extra do I have to pay for a smile?!
I ordered an ice cream cake from here because it’s one of the few places that does photo cakes. I wanted them to put a picture of Ryan Gosling (*swoons*) on my friend’s birthday cake. I called ahead and the man on the phone (store manager?) quoted me $ 9.99 to add the photo to any cake, or $ 19.99 for just an edible print out of the photo to put on your own cake. Once I get there, another lady helps me, and apparently everything I wanted «costs extra.»
Lady: What flavor do you want?
Me: Chocolate cake and Jamoca Almond Fudge ice cream please.
Lady: Jamoca Almond Fudge is going to be $ 10 extra.
Me: Don’t you sell all the flavors at the same price though?
Lady: Cakes can only be standard flavors.
Me: Okay fine, let me get chocolate cake and chocolate chip ice cream then. It’s one of the standard flavors on your order form.
Lady: No, we don’t have that already pre-​made. If you want it, we have to charge extra.
*OMG! Pulls hair*
Me: Okay, just give me whatever you have. That’s fine. I just need a cake with this picture on it.
Lady: Okay you have a square picture so you should get this ¼ sheet cake. It won’t look good on the smaller round cakes.
Me: Okay that’s fine.
Lady: It’ll be $ 14.99 for the picture now because you want the bigger cake.
Me: The mgr said $ 9.99! Nevermind, I don’t want it anymore. I’ll go somewhere else.
Lady: Hold on! No no no, let me ask the mgr if I can give you a discount.
She calls the mgr on the phone, and he «approves» the $ 9.99 charge for the photo on the larger cake. I think to myself fine, I don’t have the perfect cake, but it’ll do.
Once I come to pick up the cake a few days later, same lady, she just hands it to me and goes back to scolding the other worker there about something. I open the box up and there are all these air bubbles underneath the photo. :(Save your time and money and get your custom cakes elsewhere. Anything beyond your basic ice cream cone here is going to be a headache.

Ahh Baskin Robins, the staple of ice cream. Always reliable if youre in the mood for some ice cream.
Prices are around $ 3 a scoop and their sundaes are pretty good if youre in the mood for traditional tasting sundaes.
I love the Jamoca Almond Fudge on a sugar cone and the husband likes the mint chocolate chip shakes.
Their ice cream cakes are good but pricey. I think safeways cakes are just as good and cheaper so unless you have a coupon, I’d opt for the latter.
This location is new and clean. The girls that work here are pretty nice. Had some rude run ins with customers though (maybe people get pissed off when you accidently delay them from getting their ice cream fix by about 5 secs?)
Anyways this place is popping during the hot weather.
3 Stars

I have been a Baskin Robbins lover since I was a little girl, I guess that is why I love this place so much because its nostalgic.
The old location of BR in Milpitas used to be by the new Grocery outlet, and they were very stingy with the scoops.
But their chocolate chip ice cream is the best. There are tons of tiny chips (and the occasional big ones) that I love to bite into. Their pralines and cream is also to die for! I love nuts! So I always always get a two scoop sundae of chocolate chip and pralines and cream with whipped cream, strawberries, nuts and a cherry on top.
This location gives a decent amount of ice cream. You have to go on a good night in hopes you get a girl that loads the scoops.
I just don’t understand why some workers are so greedy with the amount of ice cream that they give to customers because their prices have definitely sky rocketed.