Courtyard Milpitas Silicon Valley

Clean and comfy rooms and staff are have excellent customer service stayed here last black friday and even weekend but great price.

Have stayed here before & it was worth a return trip. The staff was amazing! So personable & even remembered my name on the 2^nd day. The beds & pillows are ooooh so comfy! The hotel is spotless! Love the items that I got @ The Bistro & even got a salad from the little convenience store inside that was yummy. The courtyard is gorgeous & has a very relaxing vibe. Wouldn’t hesitate to stay here again.

Simply– This is exactly like every other courtyard so if you have been to one you know what to expect. Rooms are clean, staff is friendly. Nothing that is memorable bad or good. I suggest staying here.

Nice front desk. Since I am platinum I was able to order anything from the marketplace so I grabbed a bottle of wine. Very courteous and clean hotel.

Front desk staff were exceptional! Our room was comfortable and all our needs were met. I would definitely stay here again.

We stayed here for the weekend because we were attending a baseball tournament. The room was comfortable. We also enjoyed the pool area and the lobby. The lobby was comfortable to hangout in with other families. Our room was clean. We appreciated the good price and felt it met all Courtyard standards. The location was nice. We were able to easily walk to dinner each night and enjoyed the mall too.

They provide slippers, qtips, face wipes, Paul Mitchell bath products… A heated pool, fire pit, Starbucks coffee & bistro… A clean suite with plenty of space… But the absolutely best part, was how friendly & helpful everyone was. Seriously. This is my spot now. There is nothing lacking on why it shouldn’t be 5 stars.

I stayed here for 5 nights for training at a company nearby. I’m really satisfied. I usually stay at cheaper motels, so it looks very nice for me.
The room was big enough and clean. The bed was comfortable. Shampoo/​conditioner and even mouse wash were provided everyday. 2 water bottles, coffee/​tea were also complimentary daily.
Breakfast was included, and it was tasty. Starbucks coffee available.
The service was also very friendly and nice.

If you want to pay high prices for a very very small king bed room that hasn’t even been cleaned properly then this is the place you want to be. I am so disappointed in this place! We always stay at Marriott all over and the last few times were horrible. So we won’t be planning any more future stays with this company! As a rewards member we are very disappointed. Most likely going to cut our 3 night stay here short and go elsewhere.

Best location for business traveller in silicon valley, the great mall opens till 10, something to do after office hours, within walking distance from the hotel

I’ve been staying at this hotel for years and I’ve never encountered a problem but tonight. I woke up very itchy and I found a bed bug in the sheets here are some pictures attached for proof!
The front desk was happy to switch my room but never again will I stay here!

Their services were ok not great! Got the reservation on their website, but it wasn’t what I wanted!

While the room was nice and seemed clean, the walls (and apparently ceilings) were super thin. We had the unfortunate luck of getting a 1^st floor room. The people above us seemed to be stomping around all night. We could hear every single step, every time they dropped anything on the ground, which was often, every time a door opened or slammed, we heard it. So horrible!!! Finally called the front desk because it woke us around 1am. They said they would send security but it didn’t help. In the morning same thing. They woke up early. We couldn’t even enjoy sleeping in on a Sunday morning. Worst stay ever, so exhausted from lack of sleep. By the way the phone in the room was also out of order, couldn’t even call the front desk easily. Had to go through an outside line. What kind of place is this? Certainly did not live up to Marriott standards. Don’t stay here.

This place is great. Clean, and comfy and that’s all that matters. Hotels are not meant for tellys let me tell you that. I go to hotels on business trips, and im also there to enjoy the city and food. If you’re out looking for a place to throw a party then just throw it at a friends house. People actually sleep in hotels and are out on business. Great customer service, and they’re very professional when it comes to their customers. Great prices as well.

A decent room for a decent price. I booked here on New Years Eve 12÷31÷14 to get away from my roommate’s 18-​year old daughter’s party at my place. The place is geared primarily to business travelers, which explains why the price was so reasonable for a major holiday. First thing that struck me about the room was the arrangement. The place was clean and the bed was comfortable, but It’s a single king bed room, so the fact there was a three– or four-​seater sofa in the room and only one chair was odd. The TV was set to accommodate the sofa rather than the bed, although it did swivel, and the back had an available HDMI port if you wanted to stream your own movies. Which you may want to do, as channel selection is quite limited. They offer two levels of internet access, one free and one paid which supposedly works better for streaming, but we had no trouble streaming our chosen shows on the free access.
The place has a bistro, normally open for dinner but it was closed for the dinner hour between Dec 29-​Jan 2 due to «low attendance» so I did not get a chance to try them. We had to call out for delivery since we didn’t care to face the mobs at the mall next to the place… and thank goodness the room came with a small fridge so we could store our leftovers! I do give kudos to them for having push-​switches to turn on the lights instead of those narrow dial-​knobs, and having a reachable outlet next to both sides of the bed, (instead of just one side, as I’ve seen at other hotels), so that both partners can charge their phones next to the bed. I would give this place three stars, save for one «above-​and-​beyond» service I received at the front desk. I had forgotten my razor, so when I headed back down to the (very small) sundries area to buy a couple, the desk person gave me two complimentary razors instead of having me pay for them. A small thing, but it’s the small things that make a difference between stars. Kudos to the checkin guy!

This hotel suck balls they call the cops on my cousin 21^st birthday when they said they visit the room 3 time but in reality they only visit 2 times n they told us that it’s the 3^rd warning n that if we don’t quiet down in 5 min they will call the cops. Like really ur employee sucks balls! They’d don’t have any good customer service n horrible worker n security ppl. They should fire all of them. I would never advice my family member or friends to rent this hotel. It’s such a rip off n suck balls and Horrible services! If ur looking for a telly I advice u ppl don’t rent here at this hotel. It’s disastrous!!! Ps btw I think the services guys that came in was a white man kinda races toward the Asian also.

The personal attention I received from the front desk here was among the best I’ve ever had at a Courtyard by Marriott.
Being very unfamiliar with this area, Stephanie in particular assisted me with all my questions about the nearby public transportation.
The next morning, Lisa also really treated me well in allowing me a very needed late checkout and confirming that I knew the best way to the SJC airport.
Hotel itself had everything that makes me frequent the Courtyard brand and was both extremely clean and comfortable for my one night stay to attend an event at Levi’s Stadium.
Location was worthwhile for the event as well as being a safe walking distance from the VTA and Great Mall.
While I was not allowed to check-​in when I arrived at 2:30pm, the front desk and housekeeping worked quickly for me and asked me if I could wait 15 minutes. After using their business center for exactly 15 minutes, I walked back to the front desk and they had my key ready to go.
Isn’t it refreshing when employees give you an ACCURATE time to wait for something and don’t just make up a time frame just to get you off their back for awhile?

Stayed here for a wedding and really enjoyed it. The room was clean and neat, the bed was comfortable, and the pull out sofa bed was nice as well. There was nothing that stood out to me but I would stay here again.

Nicely refurbished, The Courtyard Milpitas is very clean, pleasant and extremely close to my corporate offices.
Rooms are efficient and perfectly set up for after hours business.
Minutes from SJC, when arriving late in the evening, it’s good to know I have but a short trip to The Courtyard.
Plenty of restaurants are close by in the mall and downtown is minutes aways as well.
A great property to stay after a cross country flight.

First impressions were good — my friend was in town for a training, and by the time we made our way out to the shuttle pick up spot, we didn’t need to wait long for it to arrive.
Courtyard Milpitas Silicon Valley is a three story hotel set by the Great Mall off of the Montague Expressway, with direct access to the mall parking lot as well. Registering didn’t take long, and we soon found ourselves in a comfortable room with two beds, a single chair with futon, a desk and chair, a large tv, hidden tiny fridge, and a pair of courtesy bottles of water. The sink and the toilet/​bathtub combo were conveniently separated for roommates. The hairdryer was found tucked into a closet along with the iron and ironing board.
They have a swimming pool, but it is set outside and is rather small, and unstaffed (aka no life guard) per the sign posted. Breakfast is available on the first floor across from the registration desk, at The Bistro, but is not included unless you sign up for one of their room offerings with breakfast included specifically. But even so, breakfast may be purchased a la carte. Order at the counter and they’ll bring you your order. Milk there is $ 1.25 before tax. And they serve Starbucks coffee.
I started typing this up on their computer off the lobby. They have two of them with a printer set between. So far there hasn’t been a time limit, which is nice, particularly since my last experience with a hotel/​resort computer was where it kicked me off every 15 minutes and then I’d have to get a staffer to enter a password to get me back on for another 15 min block. An annoying thing about this computer is the squished nature of the keyboard — I keep pressing the wrong key when I try to backspace or do something funky like strive for one of those shift options above the numbers.
If you are coming from Montague Expressway from the south, you might want to take the left onto Great Mall Parkway and come in through the Great Mall entrance, else you’ll have to pass by the hotel quite a bit and take a U-​turn before turning into Falcon Drive and entering the official way.
My bed was fine for being a strange bed, but my friend’s mattress was not as cushy on the side by the bedside table. Once she started sleeping on the other half though she slept quite well.
For evening showers, the water temperature and pressure was quite good. But during one AM shower, we found the pressure to be insufficient.
Wi-​Fi in the 3^rd floor room was iffy, but did just fine when we were on the first floor in the public space.
If parking runs out in the front, there’s more space out back. Parking is free.
I never did find the gym, though I admit I didn’t search for it all that hard.