Crystal Dental

Great new location next to Peets Coffee. Everything is brand new. Dr Jeong always impresses me with his latest dental gadgets. His latest is a massage dental chair. If you feel uncomfortable, you can ask to turn it off. Otherwise, a very relaxing and great time filling my cavities and cleaning.

Dr. Jeong and his staff are great! They are both professional and hospitable. I came here with my boyfriend through a referral and was warmly greeted by the receptionist! While I was filling out my paperwork and attending my appointment, my boyfriend was able to watch Netflix in the lobby!
The office is modern and all the equipment was high tech and new! Dr. Jeong and his assistant were friendly and open to my concerns the entire appointment. I felt very comfortable and relaxed during my appointment. Previous dentists I have gone to hassle you with all the work that needs to be done on my teeth right away. However, Dr. Jeong made me feel at ease and acknowledged myself with with procedures that were priorities and which procedures that were not as urgent.
I definitely recommend anyone to this office who is looking for somewhere clean, professional, and inviting!

IF I COULD RATE THIS PLACE WITH NO STARS, I WOULD. DO NOT COME HERE.
Let me start off by saying that Frank, the receptionist, has always been very friendly and welcoming toward me. If I could rate him alone, I would give his customer service 5 stars, however the assistant or sterilizer, or whatever her title is (I forgot her name, but she’s a young filipino lady) and Dr. Jeong himself were just rude and they are the reason for my bad review.
I didn’t have a terrible first experience. I went in for routine cleaning and x-​rays. I was told I needed to make another appointment for deep cleaning and so I set my appointment.
I called back with questions about my upcoming appointment and bill because I wanted to have a better understanding of what I was paying for. Unfortunately, Frank did not answer this time and I spoke to the nurse and continued to ask her my billing questions. Her tone was so rude and unprofessional and she did not answer ANY of my questions. She was giving me attitude and responding with answers that had nothing to do with what I had asked. Her responses were «well, we didn’t force you to pay anything and blah blah». I told her, «I realize that, I just want to understand what I’m going to be paying for». When I called with my billing questions, I had no intention to cancel my appointment, but after speaking with her, it instantly ruined my experience with this office. I told her I wanted to cancel, I wanted my money back and that I no longer would be seeing them in the future. I work at a doctors office, I know what it’s like to deal with patients and I would have been fired by now if I ever spoke to a patient in that manner. It’s diificult for me to understand why and how anyone can be so rude to your patients/​costumers! If you don’t know how to be kind and professional, then you shouldn’t answer the phones for any business.
Of course they told me I had to come in to pick up my check because they don’t mail out checks to costumers. So I went in and right away, Dr. Jeong came out trying to lecture me about why and how they bill and every time I tried to speak, he cut me off! I let him finish and when he was finally done, I tried to explain that I didn’t cancel my appointment because of their billing methods but simply because one of his staff members were incredibly rude to me, he walked off as I was speaking to him! RUDE!
NEVER EVER GOING BACK TO THIS PLACE AGAIN and I would not refer anyone to go here.

I’m giving this place a 1 star rating because of the customer service (aka receptionist.) The receptionist very rude to me and my girlfriend. Not only did they overcharge us for our visit, but they were rude & unwilling to assist us. Finally through much delay they issued us a check, but I must say this is the last time we go there.

The ONLY dentist I’ll go to. I’m one who doesn’t like going to dentists! But I’ll go to Dr. Jeong!
Very professional. Very friendly staff!
I send all my family and friends to Dr. Peter Jeong!

So it’s been over a couple of years since I’ve been to a dentist, so I was out of the loop on what a dentist office looks like or feels like. The last image I had of a dentist was a waiting room with a small tv and a couple of examination rooms. When I walked into Dr. Jeong’s office, was I in for a surprise. Once you walk in, you’re welcomed into a nice calming waiting area, that has nice leather plus sofa’s along with a large LCD tv to watch while waiting. Once you get in, he has individual exam area’s that have its own LCD tv for both entertainment and dental needs. He is able to do digital x-​rays and display them right in front of you, so you can get first hand look on what’s going on with your teeth.
Dr. Jeong is professional and very classy. I have to say, you receive top service from this dentist from the time you walk into the dentist. Don’t believe me, check it out for yourself.

Dr. Jeong is cool, not your typical dentist. He is everything that a dentist should be — knowledgeable, trustworthy, friendly — but he is also funny and entertaining. I would definitely recommend him to all my friends.

So I’m one of those types of people who ABSOLUTELY hates going to the dentist. Maybe it’s because I’ve had braces when I was a kid and had to be dragged there twice a year, every year for all the routine stuff. Suffice to say I never came back to them again when I moved back home from college.
Dr. Jeong, however, is the best! It’s cheesy to say but I got over my fears of going to the dentist. I got referred to him by a friend and in turn referred my brother. Referrals are the only way to go when picking a dentist. So far I had 4 wisdom teeth removed (very painless), cavities re-​filled with the white teeth-​like filling, and routine cleanings. He’s very personable and friendly and likes to chat with you if you feel chatty when he’s working on your pearly whites. The office is pretty high tech as they play music and show you x-​rays on a big LCD screen. Long gone are the days where you wait 15 minutes for x-​rays to develop.
That reminds me, I need to schedule an appointment soon…