G by Guess

#42
While out shopping today I ran into G by Guess for some tops and pants. Good choice, because they were having a great sale.
I was shopping around and a girl asked me if I needed help, I declined, but she still told me about the sales they were having. Cool.
I found three pair of pants and two shirts and headed to the dressing room. There were a couple of people there also waiting but no one to let us in the rooms. I walked back onto the floor to find the girl who initially offered assistance and she came back and let me in a room.
First, I would like to say that the dressing rooms at G by Guess do not employ the use of florescent lighting. Thank G-​d! I hate, hate, hate florescent lighting. In real life, how often are you actually in that G-​d awful, unflattering, florescent lighting? Not often for me, that is for sure.
In the well lit dressing area I tried on the first outfit and loved it. I tried on the next outfit and that was amazing too. The last solo item was a win as well. Happily, I gathered my things and headed to the cashier. Score.
There was a bit of a wait there too, which was odd because there were two other people working in G by Guess and one girl (who appeared to be the manager) was walking in and out of the store on her phone. This is the only reason I reduced the rating to four stars.
I liked the looks I picked out, I loved the fitting rooms and the girl who let me in the rooms and then rang up my purchases was sweet too.
Stephani Smiles for G by Guess ;)
#iwearabiggersizeherethananywhereelse

This was the worst customer service I have ever seen. I’ve been working in retail for almost 10 years and I have never seen so much unprofessionalism in my life. The associates were cussing at each other, while others were not willing to help out customers. We had no problem waiting in the lines, but what made it worst was that the cashier had the audacity to tell my girlfriend that he hated working the cash register and that he was «so done ringing her up» all because she was inquiring about a price. How are you going to complain about doing your job? If it’s that difficult why don’t you quit. This rant is going specifically to the small Asian worker with the half shaved head. You know who you are.

This store got the latest fashions and dope music, they have a live DJ in this store mixing some hot house, hip hop music. I really felt like I was in a club. Music was louder then other retail stores. I really like there watch selection for Men, some watches look really expensive especially the gold coated ones. Maybe next time I’ll buy a gold watch. Ballllllinnnn

A usual g by guess outlet store with the usual discounts. However its got to have the worst staff, very snooty, always gossiping and even though four of them would be standing behind the counter but no one will actually help or even look up for that matter.

If I could give less than a star, I definitely would. A couple years ago, I started shopping at G by Guess, online and in the store, and it was okay. Nothing fantastic, but really not that bad. I had gotten some cute shoes, vests, and blazers from here (which I have since replaced).
However, in recent years, the quality has SEVERELY diminished, both in the quality of the clothes and the staff at the store. I have found that the clothes online rarely, if ever, actually look as good in person. Before, I could return it to the store, no problem. As of about a year ago, they said that «sale» and «clearance» items have to be returned for store credit, but there is no clear indication for what’s sale and what’s clearance. Most recently, I tried to return a coat (because the sizing was off and the material was cheap and stiff). However, one of the store clerks (or maybe the manager, as he seemed to be most in control) curtly told me that this item was clearance and therefore could only be returned for an exchange. If i wanted the store credit, I would have to return it to the warehouse. If I paid for shipping to get it to me, why do I need to go through the hassle of sending it BACK to the warehouse when I have made the drive to the store to return it in person? There is also no indication on the receipt that the coat was clearance, and no instructions on the back about what to do with clearance items at all (let alone HOW to deal with returning clearance items). Now, I don’t mind whatsoever about getting store credit, as I’m sure that I would find something else to buy. However, the fact that the «mysterious» store policy of not taking back clearance items for store credit has given left me with a severely sour taste. On top of this, the store employee was very short with me; it’s true that he was not specifically rude, but he flatly refused to discuss the situation and simply told me off. Needless to say, while I have bought A LOT from G by Guess, I will no longer be purchasing their merchandise any longer. F*** if I lose the $ 50 from the coat, I would rather give it away than return.
Perhaps it’s time to move up to Guess exclusively; I love and buy their clothes as well, so I should have heeded the previous warnings to pay that little extra for better quality and FAR better customer service.

Really shoddy customer service experience.
Today I went to this store to shop for apparel and accessories.
I picked up a pair of shoes and the sales person politely told me that the price of that shoe was half off. I was thrilled and hoped to pick up a few pairs as the price was pretty good. I asked him to take out a shoe for my size. He did that. and took out my size.
I tried it on and was about to pay for it when he said that particular shoe size was not half off. All other shoe sizes in that style had some tag except this one shoe. I asked him to give me a price match (every store does that, major retail stores, Guess is no exception). He spoke to his manager two times and apparently the manager said a flat NO. They came up with some lame inventory excuse which I quite frankly did not buy!
It just spoiled the whole shopping experience for me and I walked out of the store without spending diddly…
Had this happened elsewhere, I am 100% sure that a price match would have been done. Not here and that was disappointing. No problem. I will take my business elsewhere.

This is for the PAST employees at G by Guess. I dont even know if they work there or not anymore but anyway,
OK, My mom had some items that had a RED tag on it. above the sale section, it said «additional 50% off». So, my mom asked how much those certain items were just to clarify. This girl replied with «the price on the red tag». My mom asked what about the 50% off because «It says additional 50% off*. And again, this bimbo of an employee replies with much rudeness. «No, it is not on sale. The price is as is.» So we decided to ring it up and see. And what do you know? It’s 50% off you b-​tch! She did not apologize or anything! She just pretended like nothing happened! She was so SURE that it was not 50% off. and that b-​tch actually yelled at my mom for being right??? If anyone knows which employee this is, please respond. Thanks.

Walking through the mall you would think that there was a club in here. lol I was told that they have DJ’s here, i thought that was cool. So I went in looked around, found two guess shirts.
Customer service is good, price is fair. Sale items are located at the back behind the registers next to the dressing room. Now it’s just way to dark to find anything so I didn’t bother. Over all it’s a nice clean store. I was here on a Friday so I guess that’s when they have a DJ. =)

I have been to this store about 5 times in the last month and the main reason I keep coming back is because they give out their best customer service! The staff here is awesome! They are always very helpful and on two different occasions have stayed open past their 9 p.m. closing time to allow me to finish shopping! Also I signed up for their «Pulse» card which gives me a percentage off when I shop here (15% I think) and on certain days of the month it is bumped up to 30%!! Also their clothes is a little bit pricier than what you are used to paying at the mall but so worth it because of the quality! (Unlike Forever 21 where buttons pop off and zippers don’t zip.) I will DEFINITELY keep coming back here. Great job to the staff here!

I never shop here but I did find a top that I really like yesterday but my Mom talked me into not getting it so what did I do today? I revisited the mall just for this store!
You can park where Fresh Choice and Chipotle, make a left after you enter the mall and it’s right across from Anderson’s Bakery. Since it wasn’t that busy, the store was very oprganized and I was able to get into the fitting room (very clean, no clothes or hangers left by the previous person), 2 hooks, a little bench to put your purse and etc. down, heck I could’ve sat down and relaxed a bit if I wanted to! But the one thing I like was that the door has a full mirror for you.
There were no lines but the guy that helped me get into the fitting room actually asked how it fitted when I left the area and the girl at the register was friendly and quick.

I found a couple cute things from here today. The girl at the register was very friendly. I like the displays in the front. i wasn’t ambitious enough to dig through the sale racks.

Stopped by today; 50% on some merchandises. Here’s a tip, if the price ends with «95», it’s 50%. =)

Some of the clothes are nice, it’s too bad the employees aren’t very customer oriented. I came in to buy a shirt once with some friends and literally waited at the cash register for 5 minutes staring blankly at the employees in front of me. It’d be different if they were actually ringing up customers, but they were simply gossiping to each other about something definitely not work related. Even after making eye contact, the employee just turned and resumed the conversation. Listen, I understand that when you’re on a break, you reaaaally don’t feel like helping anyone, but please don’t just stand in front of a register and expect to get treated as if you are on a break. It’s common sense; that’s the whole reason break rooms are even created!

I was psyched to see a Guess in the Great Mall, but little did I know how disappointed I’d be after shopping through this store.
First off, it’s a G by Guess… Not a Guess outlet. Back in the day when it was Guess outlet they sold what looked like last seasons clothes at a cheaper price. G by Guess is really like a «knock off» of Guess. When I first walked in, I thought I was in a «Juniors» store because all the clothes looked «younger» rather than sexy classy like you’d find in a normal Guess store. Crappy quality clothing (my friend tried on a jacket and the button falls off), the clothes don’t even look like the trends from last season or this season, and the prices are still pretty pricey for almost Forever 21 quality.
It’s funny to see large companies try to break away from their outlets. And personally I wouldn’t want to be seen wearing a shirt that says «G by Guess». It’s like you’re advertising that you buy crappy knock off like Guess clothes, and you can’t afford the whole Guess logo… Just the «G».
I was able to walk out with a cute green top for $ 15, which was a perk but If someone were to ask me where I got it from I might mistake the top for Charlotte Russe it’s that GREAT of a quality (I hope you can sense the sarcasm in my typing).
Some gripes:
— Being a Guess company you can’t use the Guess VIP card there… Which doesn’t make sense cause you can use the VIP card at the Marciano store.
— At the register I was asked if anyone helped me out and I said no. And the sales associate continued to ask if someone said hello to me or told me of the promotions… Like I said before no one helped me out and I blurted «No one said anything to me»… Goes to show what kind of customer service they provide at G by Guess. Crappy quality clothes and crappy quality customer service.
I won’t be back…

they have some decent shirts for guys, and thankfully, a few chairs to sit on, for those with tired feet.
their clearance stuff in the far back sometimes has great deals, i bought some off-​season cute summer dresses here in december for a trip to a tropical destination.

Hmmm, this is not Guess anymore. It’s G by Guess and the clothes mostly look like they’re made for teenie-​boppers. They have a bit of Guess gear still but really, I just want the Guess store back. I’d rather pay more for better selections.
On my last shopping adventure, I only found 1 cute pair of jeans and 1 shirt that I liked. Basically anything past the first section in the front was terrible. I only got the jeans but not the shirt cause they only had 1 size available in the shirt… how annoying. What’s worse, and what gives the 2 star, is that I waited almost 10 min for a dressing room and then when I realized I needed another size, it took forEVER for them to tell me they didn’t have it. The guy helped 2 other people who’d been there minutes before he helped me, and I’d already been waiting so long. Grrrr.
Won’t be rushing back.
Might see ya there though I… guess.

damn i love G by Guess.
Even though their price is a lil bit higher than the other stores, like H&M or CK.
but i still love their designs on clothes and Vests.
Price of a new shirt is from $ 49.99 — $ 54.99…
ive to work all day long to shopping at the G by Guess =[ lol.

Very nice employee’s, great prices, hella cute clothes, be sure to check out the sale/​clearance section!
I don’t remember the old Guess outlet so I can’t really hate on this G by Guess one.

I miss the old Guess outlet. G by Guess is weird. I was told by a cashier that G by Guess was made especially for outlets like Great Mall. How sad. Guess Corp. thinks that Great Mall customers can’t afford the real Guess so they had to come up with a knock-​off Guess.
The inside is very dark and does not have the same hip appeal that Guess had. The floor employees are very rude and and followed me around like I was going to steal something. Like there’s anything good in there anyways! Not much variety of clothing and the non-​unique styles can be found in any other store in G-​mall.

What is up with this Guess Outlet now?!
There is no longer the regular Guess Outlet with the Guess Brand and Marciano and shoes and belts. It’s now some dark store with a giant white G and plain lower quality clothes. Forever21 but a little bit better. Very plain and boring.
Bring back the old Guess Outlet!