Nguyen Frank Hung T, DMD MSD

He is horrible and somehow managed to screw it up for my teeth. Very bad customer service too!

Over 20 years of practice & is extremely skilled. People give him a bad rating because of the extremely long wait time, but why would you rate the quality of your teeth on your level of patience. He’s the only orthodontist with a few assistants, so you’re guaranteed excellence with a side of humor.

My teeth are so straight so thumbs up for that. Dr, Frank is always so friendly and always lets me go in without an appointment! The wait everytime is exceptionally long but it’s worth it because my teeth are straight and that’s all that matters!

It’s been over ten years since Dr. Nguyen took off my braces, but I still have dentists and oral hygienists complimenting my teeth!!! I never had any problems with the staff or procedures done at this office. Also, when I lost my retainer, Dr. Nguyen swiftly rescheduled me for a fitting so as to protect my smile :)! Good experience – he takes his time but is definitely good at what he does.

having my braces done by dr. frank was HORRIBLE! and like everyone says, the wait goes on forever. receptionists are meh, but dealing with dr. frank himself was the worst. sure he made my teeth straight, but the unnecessary longass waits/​appointment, rudeness etc. killed it. yes, you’ll see dr. frank sliding in his chair working on multiple patients, but why schedule so many people in a day when you only have 1 assistant? plus he was always late opening up the office. seriously though, if you have a lot of free time, you can go see dr. frank…other than that, you really should find someone else.

My daughter was getting her braces done here but stopped seeing him for a few years, currently looking for another ortho. Dr. Nguyen can have a bopilar personality in my book. He can be nice to a patient and rude or mean to another. He can get stressed out. I think its because he schedules too many patients in one day and in one time slot. It looks good business wise but means long unneccessary long waits for his patients. I have waited an hour and more for my daughter to be seen. Ridiculous? Just rude! He doesnt have good time management and estimates on how long a patient may take. I gave him one star since he does say «i’ll be right with you»…lol…He was cool when we first started but he can be mean and sarcastic to his young patients. :(And watch out for that «chair on wheels» hehe… he will knock u down if u get up off your seat… haha

It has a very cheap, but if you dont like waiting for a long asssss time dont go here. he literally just puts people in front of you if youre like 5 minutes off your appointment and someoneelse (scheduled 30 minutes later) came before you. one time he totally forgot about me and scheduled someone from 5:00 WHEN IT WAS 4! cant wait to take my braces off and get out of here

I would give you a NO star rating for being the most unprofessional dentist! Please stop yelling at your receptionist in front of everyone!!! Don’t be $$$ greedy by overbooking your patients and only spend few seconds with them!!! Stop making your patients wait for you!!! They are the only reason why you are still in business, you ungrateful maggot! Give people some respect! Lastly, please update your picture in your ad. Everyone knows you’re an old bastard!

Like the other Unilocalers have mentioned… the wait time here is infamous. Why even bother booking appointments. You’re better off doing walk-​ins only that way you dont have a bunch of people gathered in once place within each hour that WE agreed upon.
Honestly if you live nearby… I’d recommend choosing a different orthodontist. There’s plenty around. Business is business… be professional about it. 15 min wait is cool. VERY understandable. 30 mins? ehhh pushing it but also understanble…45mins-1 hour +? and EVERYTIME?! come on man…
Congratulations Mr Nguyen… you are the first 1 star I ever gave. I hope you use this and adjust the appointments accordingly to future customers

Fuck man, this guy is weird as fuck. Weird, but chill. I’ve been coming to this place for about two years… Everyone here is really friendly. I hate getting scheduled 9am appointments because this dude always be getting hammered the night before and comes in like 30 minutes late. They open at 9am but this fool always be showing up at 10am… There will also be the occasional 15 minute (15 = an hour) wait because there is only doctor frank and his one assistant… Whatever least my teeth are straight. Oh an watch out for the receptionist, she’s kind of scary. Oh also don’t stand too close to Dr Frank he like to do cartwheels.

Actual practice is OK but the experience is quite dreadful. sometimes have to wait for hours past the appointment time just to see him. He’s also occasionally rude. Office staff are nice though!
Overall I can’t recommend the office unless you’re OK with waiting forever for inattentive and rushed work.

Worst orthodontist in history… if you think he is good, you must be related to him, or out of your mind… and that’s the truth.

I would give him one star but he made my teeth straight so I can’t hate. This is my second time having braces cuz I was a bad kid and didn’t wear my retainers. My first orthodontist was much much better (Dr. Thien Bui in San Jose) but I couldn’t go back to him because my insurance changed.
Every time I made an appointment here I would have to take into account the wait time. Even if they told me it was a 15 minute appointment it would actually be 30 – 45 minutes. Sometimes they’ll see that I’ve been sitting outside waiting for a while so they tell me to go inside and sit only to have to wait more. He’s really busy and has a lot of patients. He’s probably taking on more patients a day than he can handle hence the long wait time.
The assistants are really nice and gentle. Seeing as how the doctor himself is usually running around between 3 patients he’s a little rushed and rough when he works on you.
The doctor and staff are really nice though. They have TVs in the waiting room and in the back (helps time pass). So if you have the time to spare and don’t mind long waits this place will do.

I started my orthodontics when i was with 6^th. and it basically went on to the month before i started college. I was referred to him as he was first starting out, and i can’t blame the guy for taking so long (im sure he learned a LOT from my case). I was the typical thumb-​sucking-​overbite child, who had the head gear, retainer expansions, the whole works.
His wife, Trang, is super nice too, she always knew i was bored watching lame kids movie and let me help her with paperwork. I know it sounds like child labor, but it was far more exciting knowing that i was helping type up the bill for patients =P
A few years later, i went back to get minor detail work and a permanent retainer. I had braces on for 6months and it costs me $ 1,000 … and this is «special discounted» price [i don’t really believe it — probably because i was cash only now] the work was so minor, that i was able to figure out my own therapy.
He’s more experienced, more busy, and probably making so much money he doesn’t have to work as often as he did about 12 years ago. Takes a lot of insurance, but medical has to get certain approval before treatment can be done.