Old Navy

Cassandra hooked it up total sweetheart helped me find the perfect pair of pants for work and pointed me In the direction of the ones on sale when she easily could have made me but the expensive ones excellent customer service

I’m an old Navy fan, I love the easy going style and the good quality cotton used for their clothes.
I have been in many old Navy stores here in the Bay area, and unfortunately I have to say that this one in Milpitas is one of the less organized… very messy, clothes on the floor all around, items misplaced… and just 3 cash registers opened with a long line, the result? It took over 15 minutes just to pay for a shirt!

By far, one of the best Old Navy’s I’ve been to. Found some great items on sale. Would give this place 5 stars except for two things. The sale section was tossed and it was difficult to rummage through and find various items. No rhyme nor reason to the racks. Lastly, who only has two cashiers at any given time in an outlet/​mall store? There was hardly anyone in the mall or in the store, yet there was a long line. The cashier was friendly enough, but boy howdy, hire more help!

Worst customer service ever!!! Called to see if they had a product in stock and was placed on hold for over 20 minutes!!!

Shout out to Francis for going above and beyond this past weekend! He got a shirt off a mannequin that hubby «just had to have» and we couldn’t find it anywhere else. He could have easily told me that he couldn’t like the first lady I asked but he didn’t and that was awesome! Just for that I’ll be back.

Somehow this seems to be the place where I get the kind of clothes I am looking for.
They usually have some sale or the other which makes the clothes end up being relatively cheaper than the other shops.
The shop doesn’t have too much variety though :(

Old Navy’s are hard to find these days. This shop is big and theres plenty of sales! The sizes run a bit bigger, and the clothing tends to become lose after a few wears. But after washing they come back to the original size. The lines here get long on weekends, so be prepared to wait.

Why are the lines always so long and the wait is forever? Good cheap clothes and lots of good deals.

This ON is kind of cramped. The ceilings are super high and it seems like they have clothes going high up. The store itself is kind of messy and hard to get around. I would have to think if I had kids trying to shop. But I see so many people doing it.
They have a decent sized clearance section in the back. I love ON so you can’t keep me away.

I love shopping here during the holidays. Besides the affordable prices, they still have cute, well-​designed clothes for kids.
If you’re not already a rewards point member, sign up now. They have lots of promo items and sale dates on top of the member coupons.
Do expect long lines during the weekends, as this store can get packed!

This is an Old Navy outlet. The prices actually seem pretty similar to prices you can find in a regular Old Navy store. The layout also feels very similar. Since this is an outlet, I’m hesitant to buy anything that’s «not on sale» but I could just be conditioned that way.
You can use your Banana Republic credit card here.

Well to be honest I went in not expecting anything great. all I wanted were some boxer shorts and some white T’s…the place is such a mess about 30 percent of their clothes are on the floor and you can’t tell what price is for what… heading over to H&M

This Great Mall location had six cashiers working when I walked in on Saturday afternoon; this was a relief, because the line was so long that it went all the way to the back of the store.
The store was very well-​organized.
The mix and match swimwear selection was excellent, with the full range of sizes available.
They had outlet-​exclusive sequin logo T-​shirts in several colors for $ 7.47 each, also with the full range of sizes available.
I asked a store associate if the 60% cotton, 40% modal T-​shirts shrank much after washing and drying, and she said that from her personal experience, these shirts shrank one size.
I used one of their «quick change» dressing rooms in the middle of the store, and it was clean with decent lighting.
The canvas tote bags were $ 5.50 each.
The store manager approached all the shoppers, greeted us, and asked us if we needed help finding anything.
I was in line for about twenty minutes, and there were six cashiers the whole time, so the line moved along at a steady pace.
My cashier thanked me for my patience and for shopping here.
Huge store, located between Kohl’s and Sports Authority.

Why the long faces? Staff look like they don’t wanna be here. So disappointed with the customer service!

The employees are so rude! No one greets you when you walk in. The place can be so messy at times! Yeah their clothes are cheap which means long lines with few cashiers! Hire more people! Also, sometimes it smells really bad in the store too. Don’t go to this old navy!

I like to come to Old Navy and stock up on clothes for my kids. It is always clean and organized. The associates are always friendly and lines move quick!

This store is well stocked and usually clean. Depends when you go, if you go on the weekend when theres loads of people in the mall, then you might be waiting in line for a bit and there is always store employees folding and organizing clothes. I like that they try to maintain an organized clean store.
The store itself is huge! It looks like it got rearranged in the set up and I like it. This isn’t my first choice Old Navy because if I come to this Old Navy, it is usually cause I have other shopping to do. And its also a bit out of my way. It is however, a great store! Great employees, clean store and low prices. It is also super convenient to be inside a mall to take care of all your other shopping needs.

Like their clothes because they have good prices. But I usually go here when I am on my lunch. There was only one cashier and I am assuming the other lady was a manager. The cashier was helping a customer so I was there waiting next in line. The manager didnt once look up to acknowledge me to say we will be right with you or she herself could have rang me up. Sigh…

I love this store for the baby clothes selection, and for the great sales they seem to inevitable have when we go there. Last night it was up to 50% off baby clothes. My husband and I outfitted our daughter for probably the next six months with one trip to this store.
What I particularly like about Old Navy is that, unlike the Children’s Place, Gymboree, and Carters, they keep their items organized, so you can actually find what you are looking for. With this level of organization, we were able to keep this shopping trip pretty short (20 min), which is a help when you are shopping with a toddler. Or with me, who hates shopping and devotes as little time to it as possible.
The final receipt says all — started out with a total of $ 128, and the sale brought it down to $ 78. Saving $ 50 is good in my book.

Like any outlet that has great deals, expect this place to be a H.A.M (Hot A** Mess)!
I decided to pass by here after work to check out some deals. Apparently, I came at the right time! I picked up a couple pair of jeans for a little over $ 30. The customer service here was quick and helpful. The store was semi-​neat when I walked in.
I could have done more damage, but I needed to control myself. I’m still on a weight loss journey. When I end up losing more after 30 days, I have to remind myself: I CAN’T RETURN MY PURCHASES!