Van Heusen Direct Number 363

The chinese looking guy with glasses should be fired here! I am surprised another customer named Iris has left a similar comment on 8÷11÷2014 with similar problem and nothing has been done yet. This is my second incident with this guy (other one was last year around same time during thanksgiving sales).
This time I went yesterday to return some clothes which I bought at Livermore mall. And later I wanted to buy something using 20 $ rewards I got from Van Heusen from lot of sales I have been doing earlier. He refused to let me use the rewards even when it is showing in the system. He says after returns are processed in 2 – 3 days then see if rewards is still available. I do too much shopping at Van Heusen and love their clothes, and didn’t return too much to be an issue.
And even not able to use rewards is less of an issue, it is the way he treats you. Bottomline he is not courteous and considerate to me and other customers alike. He needs to go! I love Van Heusen clothes but not this store’s experience.
VAN HEUSEN ARE YOU LISTENING?

This Van Heusen is located inside the Great Mall of the Bay Area. It is much better than the Livermore location in the Premium Outlets in terms of service and organization.
The management here does a better job of training there employees, our cashier was a young girl who was very friendly and courteous. She also asked us if we had a Van Heusen rewards card, unlike Livermore.
This store is also much more organized than the Livermore location, behind the registers here it is very clean, compared to at Livermore where you would see clothes all over the place behind the register.
Hands down, this is the Van Heusen store to shop at, forget the Livermore location.

Never go here. I had chosen my clothes and waiting for fitting room. Though there was 7 mins to close, the sales attendant refused me to try them. Very terrible service!

I was here yesterday around noon.
There was one sales associate who was near the registers arranging displays. She smiled and greeted shoppers as they entered the store.
She told all of us that the entire store was on sale.
One shopper was looking for women’s socks, and the associate said that they hadn’t had any shipments of women’s socks for quite some time.
I saw some good deals in the men’s section: Cufflinks were 50% Off, with an additional 20% Off. The ties were buy one, get one free. Some of the plaid wrinkle-​free shirts were only $ 15.
The women’s tops and cardigans were 50% Off, with an additional 20% to 40% Off. Most of the women’s clothing only had XXS, XL, and XXL left. I think their clothing runs big, because most of the (few remaining) Mediums that I saw fit me like a Large. I didn’t see any Smalls. I did find the last two Mediums in tank tops that ran true to size.
Some of the women’s «Essential Wear to Work» pants were $ 15.
The selection of crossbody bags, wallets, scarves, and leggings was good.
There was an excellent selection of Warner’s bras, and they had both wired and wire-​free styles. All the bras were $ 17.99.
The sales associate cheerfully helped customers locate items and was quick to go to the register when she saw shoppers approaching.
This same sales associate was my cashier. There was no line by the time I was ready to checkout. I asked about the women’s tops availability in Small, and was told they would be getting more sizes back in stock before Thanksgiving. My cashier thanked me for shopping there.
I scored great bargains after all discounts were applied: rhinestone pendant with chain ($ 11.20), nylon spandex tank top ($ 9.60), lace cotton tank ($ 7.80), and infinity scarf ($ 18.00).
I got an additional 10% Off on my purchase, because I had a 10% Off coupon which was emailed to me as a member of their rewards program — you get 10 points for every dollar you spend, and for every 1000 points earned, a $ 10 reward is issued. You can sign up at
, and they offer 500 bonus points upon registration.
Located next to Michael Kors, and close to Neiman Marcus Last Call.
BTW When I completed the online survey on my receipt, I was able to print out a coupon for 10% Off my next purchase, which had to be used within 30 days.

I went and returned a pair of pants and the Chinese guy who works there who wear glasses gave a very mean demeanor. He was not nice at all and impolite. He was telling me that next time I should not take the tags off and that I bought the slim fit instead of a regular fit. I was not happy with the customer service that day because of that one employee who does not have any idea of what customer service is. He was mean, abrupt and treated me like I am a child. I like the Van Heusen clothing and i’ve always bought clothes there but the way this employee treated me, now makes me not to buy my clothes there. That employee needs to be fired!

Van Heusen, or this location, has great business attire. I like going here because the clothes fit me perfectly without having to tailor anything. That’s a plus. Do the mobile sign up for more savings, other than that, just a great selection. Priced the same as H&M with triple the quality as far as business attire.

Went shop with care assistant elder he found nice golf top very good quantity and I had coupon for $ 10 off for sign up email deal we only pay $ 9– for $ 60 worth top very nice 2÷17÷14 Ben manager is always welcome us with cute smile and he is such a hard worker in the place. I went other location but never be nice like Ben does! Highly recommended buy at this store! Very good deal also!!!

As I approached their cash register to check out, I was fairly happy with the marked sale prices already given. However, they offered an additional $ 5.00 off by texting «VH5» to 289 – 784. That was pretty cool and unexpected. I’m saving left and right over here!
Prices are hard to beat at Van Heusen. There are tons of great deals on shirts, pants, and accessories. Don’t worry about the sale prices sacrificing quality. It’s not the case here.

I hardly ever see or seen any Van Heusen stores when I’ve been to other malls. I swear this store has everything on sale. I always find something when browse around. Good selection on dress shirts.

This is the worst Van Heusen I have EVER been to. The customer service is a joke here, especially when the two managers are incompetent at their math. There is a 5 dollar coupon for texting some code that I got in livermore and I bought two items. I had to exchange one because it didnt fit and the guy said that the new item would have a 5 dollar difference since they will void the coupon from before. I asked them why that was, and he said because then he would be stacking it and it would be a 10 dollar coupon. Hello? Earth to beevus but once you void one that basically means you removed it … Then my brother tried to exchange it and the fat tard said something to his coworker to not let my brother exchange it. I finally dealt with the head manager and I seriously doubt he even passed high school. He didn’t apologized and basically was asking me to take the issue to customer service. I realize now why Van Heusen is such a looked down upon brand. Also I hope they start hiring high school graduates.

Van Heusen to me is one of my favorite places to shop. I came here this past Saturday and WOW, the items they had on sale were awesome. Since the accountant and kids were at the stores of their choice, Super Serg treated himself to some awesome dress shirts and polo shirts. The polo shirts were on special for $ 9.95 + the pants were also on sale… $$$$$$$$$$ My money is as good as the person next to me and some customers were dressed nicely but I was in shorts and a Disney Polo shirt and I love it because you don’t get judged bye your appearance. When Super Serg busted out them $$$ bills he was well serviced.
It’s good to be me.
Outstanding customer Service for Super Serg

surely a nice store with good deals.
They have instant mobile coupons to take $ 5 off that helps.

Hey man, it’s a great store for guys who need slacks, dress shirts, knits, and sweaters at very slashed-​down prices (3 dress slacks, two dress shirts, one knit, and a cardigan for $ 220 bucks!) They seem to be perpetually going out of business based on all the banners and signs describing up to 70% off all year long! Must be a marketing gimmick,…gets me in every time.

I’m a usual at Van Heusen because they always have great deals on business casual clothing.
The customer service here is great, and they know what they’re talking about.
The shirts are laid out by sizes at the back of the store, and color coded, so it’s fairly easy to find what it is you want.
Remember this place is just for business casual, everything else is… eh.
Unilocal!

I am a huge fan of this store solely based on the savings, and although I did not read the other reviewers’ review of this great men’s store thoroughly he is correct when he says they do not disclose AHEAD OF TIME that there is a Rewards Program available so you can save money on future purchases. That one minor caveat aside, I do not know exactly what the reviewer’s critique of this store is exactly, I mean, these are QUALITY VAN HEUSEN SHIRTS at a discounted price, so how much do you want to save???
Van Heusen is the only men’s brand of shirts I tend to buy with regularity and aside from Jos. A. Bank I think they make great designs, great cuts, and are a well-​respected, classic, stylish yet not «trendy «brand. I would buy Geoffrey Beene if they fit the mold I try to fit most of the time (I am your GQ, Esquire type of man and I cannot afford the fabulous Eton shirts so I go for these) but these do fine. You can find a greater selection of Van Heusen shirts at J.C. Penney, one of the biggest retailers, but if you’re looking for the classic shirts you should shop at the outlet stores like this one. There is also another Van Heusen store in Gilroy but I have never been there.
You can expect to pay between $ 15 and $ 20 per shirt at any given time, but they sales are great when you get discounts, 2 for 1, 3 for 1, etc. and that’s when the savings really add up. There are shirts for men, women, and children, all kinds of styles, ties, scarves, pretty much anything imaginable but I only buy the shirts.
As a testament to how much I love these shirts I am wearing a deep purple Van Heusen shirt I bought 2 years when I weighed 50 lbs. less and it still looks and feels great. One other thing I must mention, though… when you look at the label and it reads «Van Heusen «, pay close attention to the country it was made in. If it was made in Vietnam or another Asian country you are buying a top-​quality Van Heusen shirt, because I have been to Latin America and they sell » Van Heusen «shirts made in places like Guatemala but the stitching is all wrong, poorly done, the sleeves aren’t sewn together well, just look for a well made shirt that looks like it’s built to last within it’s lifetime and you can’t go wrong.
Van Heusen is one of the better known men’s clothing companies and for good reason, quality ALWAYS has a good reputation.

The people in the store tend to not disclose about the discount rewards program when you buy. Just as soon as you finish the transaction when you see the discount rewards program they will not enroll you in it saying you have already made the purchase. They are trying to fool people.
I returned the merchandise as soon as they did this to me.
Cheaters.