Wilson Leather Outlets

The store has a great collection of quality leather products at discount prices. But the customer service is one of the worst I have seen in years, particularly the attitude of the supervisor.
I purchased a leather jacket and a woolen coat on Nov 30 Black Friday. However, their staff has missed removing one of the anti theft devices in the jacket. Two weeks after the purchase, I was in the neighborhood and went to the store to removed the device. I had the credit card I used, statement and time of purchase but not the receipt on me. The supervisor accused me of possibly being a thief and without a receipt I had no claim. He said that they can’t pull up transaction records older than a week in their system. wtf.
It was overall a sad experience for a jacket I had paid good money for, when not removing the anti theft device at the time of purchase was their fault. They finally did remove the device from the jacket but overall it was a traumatic experience; I hated being made to feel like a thief. Wilson Leathers just lost a loyal customer.

i had the worst shopping experience at Great Mall Wilsons Leather outlet, i had purchased an office bag for my wife but since the size was not a good fit, we decided to return it. The sales person at Wilsons leather outlet was not only unprofessional but also rude. they will just not let you return, they tried to find some reason not to return, but since we had all reciepts and tags intact, the salesperson even had the nerves of saying that the outlet you purchased the bag from does not even exist, for a minute I could not believe that they could stoop so low. Finally when the sales person did find the store from where i made the purchase she went on to make a rude comment of «why do you purchase an expensive bag when you want to return it ». That was it for me, I will never ever even visit the store again let alone buying from them. Zero stars on customer service. I would highly discourage anyone from going to Wilson’s leather

I’ve been searching for a nice plain leather passport cover and for the heck of it decided to stop in here and totally scored. I bought 2 really simple passport leather cover for under $ 40. I was a happy camper, now I can’t wait to use it on my next trip. My passport will be instyle.

My husband has a Harley and has been begging me to ride with him, but I didn’t have the proper gear. I had a cute faux leather jacket, but he was not havin’ it. I refused to wear one of the kitschy looking rhinestone studded biker gear that Harley offers women, so we reached a stalemate.
We happened to be in Milpitas and we agreed to stop by Wilson’s to see if they had any real leather jackets that I liked. I actually found three jackets and ended up purchased one for $ 150.
While visiting the store I found all employees to be helpful and really friendly. They weren’t pushy and didn’t linger around while I took my time. I needed a certain size and one of the employees got it for me. I didn’t like how it fit so she even suggested another jacket.
Overall my experience here was great. We came on a Saturday evening and I expected it to be a madhouse – it was, but the quality of customer service didn’t change.
Wilson’s Outlets are always having some sort of sale, they have a 90 day return policy (KEEP THE RECEIPT), and they also sell actual motorcycle leather jackets in addition to standard leather, faux leather, and non-​leather coats and jackets.
Happy shopping!

Located by door 4/​foodcourt/​sears. I have to say I was suspicious because stores at this mall are hit or miss but this place has a great selection. Their prices are reasonable so if you’re in the mood for a leather jacket, go here! They also have a large purse and bag selection. I didn’t buy anything but I looked at a lot and some of the jackets are well made and some are not but the prices normally correspond with quality so even if you know nothing, you can figure out that the $ 40 jackets are made of pretty icky stiff leather with poor stitching. As far as the purses and wallets go, they did have some super cute stuff and a few name brands.

Look for a dude named Mike D. He’ll hook you up good.

Manager sucks… He is rude, arrogant. They have good collection but when ask a proper size they dont even bother to check of availability… I would never shop there, some stupid store policy which doesn’t make any good sense… The manager doesn’t even fit to be in dustbin

Wow I could not believe the selection this store had! Men’s and women’s jackets, purses, wallets, scarves, clothing! Not just leather jackets but also peacoats, trench coats, faux fur coats, and biker jackets!
Most of the items are very reasonably priced (after their 60% off sale) averaging from $ 140 — $ 200 for a real leather jacket. Faux leather jackets range from $ 40 — $ 65. No bad considering most department store jackets cost about $ 300.
Lots of different styles and colors. Was able to find one I liked but it didn’t have my size in the color I wanted. The sales person was able to order it for me with free shipping and the store price (more expensive online).
If you need a leather jacket be sure to check this place out. Only con is it is in the Great Mall so good luck coming on a weekend!

What bad can be said about Wilson? Nothing. From beautifully made leather coats and bags to gloves and accessories, Wilson rules. This branch had amazing sales and great and helpful sales reps. I can’t think of a single complaint for this branch. I love this store.

With Christmas around the corner I try to avoid the malls, but last night my hubby and I stopped by and Wilson’s had some good sales.
After contemplating my hubby decided to get the jacket and to our surprise they offered MILITARY DISCOUNT!!! On top of the sale price!!! We rarely see the good gesture at the malls and I thanked the cashier and his response «we support you». I think they are the 2^nd store that offers MILITARY DISCOUNT that I know. I wish more stores get involved.
Thank you Wilson’s!!! for supporting our troops through this stuff times. Anything is appreciated.

I got two leather jacket here and a leather vest here. For some reason they are always on sale.haha. I’ve been wanting a terminator style leather jacket and they finally had it! I usually just go in there to browse because most of the time they don’t have what I want.

Great coats and jackets!
Great deals!

Solid 3 stars for being good overall.
But what happened to all the cool leather messenger bags? There aren’t anymore, all you have are the briefcase type bags.
Also, don’t look at me like I’m trying to steal things. I make more money than you cashier boy.

This place is awesome! You know it really sucks how must stores, even high end clothing places, only have a few leather jackets to choose from. This place has a huge variety and discounts on everything.

I don’t know why I’m letting the cat out of the bag — but this place is da bomb! There was a huge sale — 75% off clearance. I ended up buying 6 bags. All leather. All super fashionable. I get alot of compliments from friends whenever I show off my great buy!
Their leather coats are a good deal too. I saw one that was very Marc Jacobs like (white leather, black trim, big round buttons) but I hesitated and missed out when I went back to purchase. They had all sizes except mine. It won’t happen next time!
I intend to check back every week to see what else is new and on sale.
This place is at the Great Mall so parking can suck big time during prime time.