Braeger Chevrolet

As my cars age I end up spending more time at Braeger for miscellaneous repairs. My service manager Craig is outstanding.
The work is always done well and on time at prices that are well expained.
The showroom is also a very comfortable place to wait with excellent WIFI service.

I will never go anywhere to buy another vehicle. These guys are absolutely wonderful from the salesman to the finance people to the GM.
This is the third car I have bought from them. They are absolutely wonderful. Doug the sales guy is amazing, so accommodating. John the GM is absolutely the man. Great great manager. Great experience times three.

Had my 2012 Chevy Cruz oil changed Service here. First time here was late for my scheduled time. They still got me in right away. Only took about 40 minutes. My car was a certified preowned not bought here. Service person was very polite environment was very clean. Employees very friendly. And the best news was the oil change was no charge because it was a certified preowned vehicle. They did not try to upsell at all

I went to Lynch in Burlington and they were horrid. They were pushing only the one car I showed interest in on me and I didn’t feel like I could look around more. They wouldn’t get my APR down from 17% and when I said I’m leaving they got mad. One guy was red in the face and raising his voice and saying this is the best I’ll ever find and I’m dumb if I pass it. I was in there for 9 hours with a kid 45 minutes from home! My next place was Braeger the next day and I had an awesome sales rep that I talked to over the phone explaining my experience, named Doug Voigt. I was there for 4 hours tops with paperwork, driving, talking, financing and everything! I didn’t even get to paperwork with the other place. My APR is 6% and he only called ²⁄₃ lenders! As Lynch shotgunned me with 20 and said nobody was approving me!!. Long story, I know, but I’m extremely grateful for my business here. I now have a new 2015 chevy sonic LT HATCH!

My husband & I had a great vehicle purchasing experience. Customer service was fantastic! The salesman & sales manager were fantastic! No hassles, or pushy sales tactics used. My husband emailed indicating he was interested in test driving a used car on the lot. We arrived, the car & salesman were ready. Received no hassle when we said we had one more car to test drive at another dealership before making a decision. In the end we came back that evening to let them know we were interested in purchasing the vehicle. They were up front about having the car aggressively priced (which it was… great deal!) so there was no haggling or B.S. I wasn’t able to go with to pick up the car the following day so they graciously sent a driver to pickup my husband (about 35 min drive one way).
I highly recommend checking them out if you are shopping for a vehicle. Incredibly easy to work with.

Got recall notice last fall for bad ignition on my impala, called right away but was told part was on back order. Well just got in 3÷5÷15. Made and appt for 8:30, was told about an hour so i waited. At 10:30 i asked what’s up? Found that my car was sitting back there! No apology! This place sucks!!!

I needed to get my suburban’s oil changed and I like to take it to Chevy dealerships for service. This was my first time here.
Right off the bat things weren’t going well. I made an appointment for 7 AM from the website, and at about 7:05 the service bay finally opened and I pulled my car in. I told the assistant service manager about my appointment and he had no record of it because the online scheduler wasn’t sending appointments over. Not a huge deal, I was the first one in. Then I find out the oil service techs don’t come in until 8. This was nowhere on the website. I’d told the assistant service manager this and he said they are still trying to figure out what is all on the website because I told him it was a little odd making my appointment.
So anyway I head to the customer lounge around 7:15. I don’t mind waiting in the customer lounges because of the free amenities. Overall it was clean and they did have free coffee/​water/​soda/​juice. However it didn’t really wow me like some customer lounges have.
My oil change was finished about 9:00 AM. I did get a couple of quotes on other services and I will say the prices are OK– but my first experience was enough to have me looking elsewhere.

Bought a nice vehicle from Chris V he was a great person so very friendly and the staff at Braeger is by far the best I’ve ever dealt with! 100% recommendation from me! Thanks Chris V

This was 3^rd vehicle purchased from Braeger Chevrolet and again I had hassle free experience. Leo was a great salesman, and really explained everthing. I walked out with a new truck that I had complete confidence in and most importantly I walked out feeling like I got the best deal possible. I highly recommend Leo to anyone in the market for a new Chevrolet.

Braeger, you got nothin’ to Braeg about!
So I got a Groupon deal for an oil change, car wash, and 27 point inspection. Normally I do all that stuff myself, but it was so cheap that I couldn’t pass it up.
Called and made the appointment… they didn’t tell me the place was under construction and had no signage. So I passed it once or twice when I took my car to find it. No big deal.
Drove car into service bay. Talked to service dude, who was cool. Hand him my groupon-​coupon. Told him I wanted full synthetic oil knowing they were going to charge me a bit extra. He handed my key off to some kid.
I hang out in their customer area, which is weird because it’s a bunch of fake leather couches in a huge open space surrounded by people at desks. Like I said, under construction. Horrible magazine selection. Read Guns & Ammo or something like it.
A bit later they come snag me. Car’s washed and ready to go, but they need to get me an invoice to take to the cashier so I can pay the extra on the synthetic oil. More waiting. Like 15 minutes. Finally some guy just comes and tells me I can split. No paperwork, no receipt.
Now, I should have demanded that stuff, but I was sick of being there and left.
This all happened a few weeks ago.
Flash forward to the other day. I notice a recurring leak of fluid from the car, which had previously been diagnosed as transmission oil. I call up my regular garage and tell ‘em «hey, it’s leaking again.» Get my car there for that and some other service and the dude asks me if I’ve had my oil changed recently. I sez «Yeah homie». Turns out the transmission is fine. DUMBASSES AT BRAEGER PUT MY OIL DRAIN PLUG BACK IN LOOSE AND WITHOUT A GASKET. How fucking lazy/​stupid do you have to be to screw that up?
I also would bet I got no «27 Point Inspection». On top of that, I might even think I didn’t get synthetic oil as requested. My car needs that shit. Why would the dude just tell me to split without paying for it if I actually got it? Why else no receipt/​invoice?
Thanks Braeger. Thanks for letting me know you suck. That way I can tell everybody to avoid your service department. Would give 1 star, but the business is really focused on selling cars. I didn’t experience and can’t judge that aspect.

We had a great experience buying our new 2013 Chevy Traverse from Braeger. From the first time we came by looking at a few different vehicles through test drives and all the way to delivery, our salesman (Matt Kreckler) and the rest of the Braeger team were knowledgable, helpful and friendly. We would definitely recommend Braeger to anyone!

I have been coming here for 3 years and I have gotten amazing customer service.
I bought my first car here and every time I go in looking for a new car or just to browse, they have been great. Doug has been my salesman and he is amazing to work with. He is personable & very willing to help you find the right car.
My husband has bought cars from Darnell (who used to work at Tri-​City Mitsubishi… which is now Schlossmann City Mitsubishi) and they were great. They were able to get him out of a lease that he had for only a couple of months into a car that he liked more.
Whenever I have gotten service on my car, they were able to find the problem and fix it right away.
I can’t say enough about Braeger — they are just amazing!