Reo Motors

This place is terrible! We went in a few times looking for a used vehicle. The first time we test drove an SUV and heard some noises and vibrations that we asked to have looked at. After saying it was fixed, we went back to test drive it again and it still made the same noises. The third time we weren’t interested in this vehicle anymore and were looking at another SUV of the same make and model that was «just brought in» and hadn’t been put on the lot yet. When we were promised we would be the first to look at it, we went in only to find out it was just sold! We took our business elsewhere. Dan Fonseca appeared to seem trustworthy and honest but turned out to be a typical lying sales person! Definitely not recommended!

What Aaron S. said, typical LAZY car salesmen. Bring a man with you too. Quick to get off their asses when I brought a man around. Got a car from them, I thought it was sweet. You’re putting in more than it’s worth.
Customer Service = NO CLASS
QUALITY = Car looks good, rides terrible.
Definitely not getting what I’m paying for.
Just go to Arandas.

I bought a 2005 jeep at Reo for $ 9,000 cash and not even a year later I’ve had to put $ 2,000 into it. I feel like I got robbed!

The quality of their cars and attention to even the smallest details is unmatched

Avoid at all costs. This dealership buys cars from accidents, fixes them up (not properly mind you) and re-​sells them. Transmission blew after 3 weeks, and many other problems stemming from paint job, hood replaced and electrical errors that started soon after. I went to sell the vehicle and one dealership simply said, «We will not buy vehicles that were owned by REO Motors. They proceeded to show numerous other defects in the vehicle. avoid at all costs.

I had extensive conversations with both Juan and Alex over the phone about a Honda Odyssey they were selling. I asked repeatedly about the working condition of everything on the vehicle, and they continually assured me that «everything works great!»
We agreed on a price, and I told them I was planning to come up to Milwaukee from Chicago with my wife and two small children. When we arrived, we took the van to an honest mechanic who told us what Alex and Juan already knew, that among many other issues the van had, neither of the sliding doors worked and would require $ 700 in repairs to fix. Without functional sliding doors, a family minivan is not functional as a family minivan!
When I pointed it out to Alex and asked whether they could fix it or lower the price, he responded no to both, explaining that they had already chosen not to fix it and that it was built into the price. I then suggested that a material defect like that would be important to include in the online description or to mention on the phone when asked pointedly about any defects. His unapologetic response was, «We didn’t know about it.» First of all, how could they not notice sliding doors that don’t work (it’s not like they’re buried deep in the engine), and second, if they didn’t know about it, how could they build it into the price?
These guys intentionally misled me and let my family of four drive all that way in hopes that we would cave and buy the van anyway since we had traveled so far. We walked away.
Typical sleazy used car salesmen.