The Home Depot

I do not go to Home Depot often. When I do, I generally go to this location. It is always clean and they have what I need. Sales associates are friendly and helpful. We always get very nice Christmas trees and decorations from this location for a very reasonable price.
If you live on the East Side or surrounding area, I definitely recommend this HD. I have, gone here by myself, a short blonde girl, and I do not feel intimidated. I feel everyone is very helpful here and they have fantastic sales on seasonal items.

Even though this store isn’t in the best area and it’s not as nice as other Home Depots the staff has always been super helpful and kind!

Unfortunately this is the closest home improvement store to us. It is not a good one. I wouldn’t recommend anyone go there unless absolutely necessary. The service is either non existent or completely apathetic. Advice I have received there has been contrary to other sources. All in all, enter at your own risk.

This Home Depot has always been a little ghetto for lack of a better term, but I shopped here for the convenience. The staff is usually unhelpful if you can even find someone to help you, but they have a decent variety of items. However my last experience is probably my last with Home Depot.
I attempted to purchase a washer that was for sale on the first day of the sale and it was sold out. There was not a sign that said «limited supplies» or «while supplies last». I spent an hour with a shockingly helpful sales associate, but alas he couldn’t help me. The customer helper we called on the phone was less than helpful and tried to get me to sign up for a Home Depot credit card to finance a more expensive washer. Lady I’m not an idiot, I’m well aware of how interest adds up, and unless you are offering me 0% interest (which they weren’t) I’m not interested. That was my last time setting foot in that Home Depot.

Ordered something online and picked up at the customer service desk. Took quite a while for something that should have been really quick. Store looked nice though, and there were a bunch of employees bustling about. I’d stop back in for random hardware needs.

This particular Depot seems to be an experiment in extremes.
Stock: Either a ton of what you are looking for, or completely out of stock.
I have worked in Logistic/​Warehousing in the past; Free Tip: Order a replen before you run completely out.
Employees: I’d say ⁷⁰⁄₃₀. The 30%being incredibly helpful and knowledgeable.
70% seem put out that you are interrupting their personal conversations and just gesture randomly while mumbling «It’s over there…»
The employees, just please keep the good ones happy so the place doesn’t end up overrun by the horrible ones.

Wow. I am almost at a loss for words. 32 minutes and never did get routed to the correct department. Woman on the other end of the phone started talking to friend while I was on the line oblivious to the customer on the line obviously… lol. Funny but unfortunate…

I’d give it 4 stars, but it can take forever to actually find someone to help you find something or answer questions. Otherwise, terrific inventory of almost anything you might need for the home, repair, etc. etc.

This store has the eclectic mix of staff and customers that makes it truly unique.
I have been here several times yet this last time the staff was beyond helpful. Every other time you have to go out of your way to flag someone down yet this most recent time on New Year’s Day the staff was on point.
Great selection of product, somewhat friendly staff, and decent quality.

This place has everything you need, except good staff. I don’t own a saw, so I went to Home Depot specifically because they would cut wood to size for me, and they were still open. After waiting for TWENTY MINUTES for someone to come back to the table saw after asking for assistance, the kid they sent did a shoddy job. All my pieces were the wrong length. Luckily, I have a buddy who lent me his basement to fix the problem.

It’s a hardware store the size of a warehouse. You can’t expect a personal shopper to greet you at the door. It has almost everything I need without specializing in much. It can be hard to catch an employee when the store is busy, but when I do they’ve been helpful. You were expecting the Macy’s of plumbing supplies?

I don’t mind coming to this Home Depot however I always have to plan a little more time here. Usually it takes forever to find what you need. I will admit, the staff I have dealt with is very friendly and usually knows the answer to my question. One area that I frequent a lot is the hardware (screws, nuts, bolts). This area could be kept a lot more organized. I have bought the wrong size bolts before simply because they were not in the right bin. This location has everything you would expect from a large hardware store including lumber, insulation, lighting fixtures, plumbing equipment, tools, carpeting etc.

It always takes me FOREVER to find anything here! It seems like half of the employees are clueless to where anything is or what anything is. There are some employee stars at this store – hopefully you’ll stumble upon one. They have a huge selection which is a plus too. They’re competitively priced but not cheap enough for me to validate my time wasted here. I prefer to visit Bliffert or ACE instead as it is a much faster in-​and-​out.

Man, people really hate on this Home Depot, huh?
It’s just fine, you guys. In my experience this Home Depot is A-​OK and gets bonus points for being convenient, too.
Plants? Garbage cans? Lighting? Lumber? Nails? Paint? Outdoor patio furniture? A hose? A hoe? A rake? A lawnmower? A grill? Dude, I could do this forever, but I’ll spare you and not.
This place is effing GARGANTUAN. Huge. Huuuuuge, and full of pretty much every single thing you could possibly need to build or outfit a house.
Service has never been rude, and I particularly like the plant area. You guys! No need to hate on some Depot action.

I went to Home Depot to get paint color matched and a co-​worker told me what a great job HD did for her. Easy peasy. Except the staff is really lacking basic customer service skills and even a modest amount of professionalism. The woman who helped me match the paint was ok, but I had to ask her to repeat herself like 32 times because she was mumbling under her breath, making it nearly impossible to comprehend what she was saying or asking.
When we checked out, our cashier literally stopped checking people out in the middle of their transaction twice and ran over to the customer service desk to do… something? It was incredibly bizarre.
Here’s what really bugs me — even though employee’s «names» are written on their smocks, it is impossible to know what to call them. That’s great that your friends call you «Miss NeNe» (truth) but I feel incredibly weird about calling you that since you know, I’ve never seen you before in my life. It seems really unprofessional to allow staff members to do that and I can’t believe management would allow that. I wouldn’t come here ever again unless I was really desperate.

Worst Home Depot I have ever been to. How many times do you need to try to make a key? I gave you two tries. Third time was a return.
Also, please don’t ogle me on my way to Menards, I just wanted keys made.

So.Many.Bad.Reviews. Yikes!
I have only really shopped in the Garden Center here. and have only had positive experiences.
Great seed selection, great looking plants, and a nice array of garden tools.
No complaints from me!

We went to pick up some plywood boards that needed to be cut to specific lengths. The staff was almost non-​existent. We finally found someone and asked them to help with the boards… we were told to get a cart and lift the boards off the shelf ourselves (they were 4×8 boards, not heavy) and bring them to the cutting area. I was only annoyed by the lack of customer service. The cutter did a fine job.

Employees are either really helpful but suffer a lack of knowledge and/​or ability and/​or a modicum of something resembling intelligence or seem to refuse to acknowledge my existence. Good stuff.

I am pretty good about finding what I need in a Home Depot, but I usually still get bombarded with people in orange aprons asking me if I need help finding something. Yes, it can get annoying, but I appreciate their customer service, and I expect it seeing as I’m a short little blonde who could easily get away with saying I’m in high school.
At this Home Depot it could not have been farther from the opposite. I had found what I was looking for, or where it should be at least, and needed to know if they had any in the back since the shelf was empty. I wandered for a solid 10 minutes, usually passing the same few people and no one said a word to me! Not even a «hi» or «hello.»
After getting very frustrated not being able to find someone, I went to the service desk. Thankfully Leslie asked me right away if I needed something. She was helpful and with much determination got the 70 lb box of the lamps I was looking for off the top storage without any help. Granted I would not have wanted to ask for help with it either, but there were plenty of others around who would have been strong enough to get it down without me worrying. She was the only helpful one there. I asked the guy at the checkout if I could get a gift receipt, and he looked at me dumbfounded… I knew it was no use trying to explain.
Needless to say I won’t be returning to this Home Depot.