As a former client I was disappointed that the tenants were afraid of talking to MScott properties if they had any questions or concerns.
Jordan T.
Rating des Ortes: 1 Reno, NV
THISPLACEISSUCH A JOKE! Called last thursday to schedule a viewing, they called me back the next day(Friday) said I can come in Monday at 12:15, showed up to the rental, waiting 10 minutes, called them and they said they already showed it this morning and had an application. They had none of my information and pretended like I never talked to anyone. Such bad customer service and very unprofessional.
Cheryl K.
Rating des Ortes: 1 Minden, NV
just don’tdo it. you will wait forever for maintenance. i had no water heater for two and half days. was flooded, there fault, they wouldn’t put me up anywhere. they will screw you royal when you give your notice. different people tell you things that aren’t true and you believe them and then they evict you. please if you are a smart renter don’t use them. they aren’t even nice to talk to they change their stories. when i moved in the place was dirty. had to clean the floors the shower and the paint was awful, plus the carpet is disgusting. good luck if you decide to move in here. you will be so sorry.
Erin B.
Rating des Ortes: 1 Truckee, CA
Just don’t do it. They aren’t good to their homeowners that hire them to do property management and are equally as dishonest if you are a renter. We took over managing our own property after using them for a year. We paid them $ 165 a month just to collect a rent check. After forming a good relationship with our tenants they told us that M Scott didn’t even do the initial walk-through they promised in our contract. We had money taken out of our rent that wasn’t supposed to be taken out and I got little help from them to recover the funds. I’ve met«M Scott». I was not impressed by her. She cares more about money than doing the right thing and doesn’t seem afraid to show it. And when clients want to speak with her, she hides and has her staff go through a gamut of lies and excuses as to why she can’t speak with you – for example – «in a conference all day”= out riding horses. Or «out of the office”= out toting her yippy dog around while she shops for another ridiculously expensive handbag. Honesty and integrity are NOT first in this company, so do yourself a favor and go elsewhere.
Justin e.
Rating des Ortes: 1 Gardnerville, NV
If you are a renter, watch out as they will treat you like dirt. They do everything possible to take as much of your deposit as possible.