All Island Taxi of Mineola

Horrible first time experience with All Island!!! Went to BBB and now the TLC filed a complaint against the over pricing. Had an event on ⁹⁄₂₅ at Jericho Terrace. JT called All Island which sent two church vans. Went from Mineola to Queens Village/​Bellerose and was charged 200+ tip by the drivers for EACH van. Vans were not full. Contacted All Island about a month later to ask for their rate since I found this extremely high after speaking with friends/​neighbors that often use such services and was given a rate of 100 + tip. And that’s when I decided to pursue this! Spoke to the «manager» of AI after a few weeks since he was unavailable and was told I waited too long. Can’t believe they took advantage of my situation and are not willing to fix this problem. Instead I get told I waited too long and that these files/​logs are in a basement which they aren’t willing to search for. Will continue pursuing with the TLC!!!
DO NOT USE THIS COMPANY.

This office offers ambulette service. I’ve used it several times for my mother. The service is truly excellent — the drivers are prompt, courteous and extremely helpful.

Fucking horrible! Will never ever take again. even though the prices are affordable, I’d stick with über. Whenever I call, dispatchers are rude, impatient and don’t communicate with others well or notify their customers when they are going to share rides. I had to catch a train yesterday and I specifically told hte dispatcher and the driver that, and despite this, they told the driver to pick up somebody else. They did that, and didn’t even drop me off first! They dropped the second person they picked up first. I missed my train, and I will never take this horrible taxi service ever again. Dispatchers are rude and nasty and don’t care about the people they are giving the service too, it’s at their time not ours. NEVER AGAIN. It’s worth paying a few extra dollars for über instead.

Worst service ever. Disrespectful drivers who are racist and have no sense of courtesy to those around them. Also caught them saying racial slurs to Asian passerbys at the Mineola train station during evening rush hour. Stay away. Never doing business with them again.

The dispatchers are completely rude. My taxi was late. I called and after being put on a long hold was told that the driver was pulling up. I looked out the window, did not see anyone, waited a minute, did not see anyone and called back to make sure the driver was in the right place. The same female dispatcher as soon as she picked up asked if I could be put on hold, I tried to explain to her that there was no driver but she just said thanks and hung up on me. I called back and a male dispatcher answered and said that he’s a few minutes away and he hung up on me while I was mid-​sentence. My previous experiences with this company had been good in the past so I gave them the benefit of the doubt when I read their reviews on Unilocal.Sad to say, I guess a lot of their bad reviews were accurate after all.

We have been using All Island for many years and the service has steadily declined. Our last experience was the worst and as a result will no longer use their services.
We requested a pick up from JFK. The flight landed on time but as usual we sat on the runway for at least a half hour. Then the luggage took at least 45 minutes. This is not uncommon at JFK but the problem with All Island is that the dispatcher and driver do not communicate. As a result our driver was pissed off that he had to wait 2 hours for us. Nothing better than an angry guy driving like a maniac back to East Meadow. In addition they were missing a seat belt in the back seat, not unusual for All Island.
The only good this about All Island is that they do show up on time and have some nice drivers but the conditions of the vehicles and the couple of maniacs that work for them is not worth risking your life.

Despite the snow the ride to LGA was fun as we talked about the Mets, Yankees and NY sports. The guy was nice, drove safely and got me where I needed to go. Thanks, All Island!

Great from station in morning. Awful in afternoon, even before rush hour. Über better option in afternoon.

Great if you need to be picked up and brought to the Airport. Call ahead and they’ll be there and it’s not that expensive.
Terrible if you need to get home from the Mineola Train Station. They’ll fill up the cabs based on where you’re going. You can live 5 minutes away but they’ll put you in a car with people from Garden City or New Hyde Park and because you live the closest, they’ll drop everyone off first before you because you’re on the way back to the station. I would suggest walking, ubering or calling your mom to pick you up before All Island Taxi of Mineola.

DO NOT RELY ON THIS COMPANY IF YOU NEED TO BE SOMEWHERE ON TIME NO MATTER HOW EARLY YOU RESERSE. The worst company I’ve ever had to deal with! Unfortunately I’ve had no choice but to use them due to car problems. I’ve used them five times now and each and every time they come more than 30 mins late. I have tried calling and scheduling a pick up an hour and half in advance which still doesn’t work. They are rude, incompetent and the most unprofessional dispatchers and drivers.

The absolute worst taxi company to date. Not only do they take 30 minutes or more (if they do actually show up which at times they never did), and the dispatchers or people that answer the phone are extremely rude.
I am a law student at Hofstra and commute from the mineola train station. If you can, find another cab company!!!
In addition, no dispatcher has ever identified themselves as I had this problem twice before with them. I hear them speaking Spanish in the background and have then spoken Spanish back to see if I get better service, instead they hang up. What kind of reputable business is this?

On Wednesday, August 19^th, 2015, on my enroute to Long Island Bus Rider Union’s Rate the Ride using NICE Bus and Suffolk County Transit for 2-​day, since I started late, and after taking LIRR to Mineola, and my 3^rd time and friendly taxi dispatcher explain to my male taxi driver, Car #50 took me to Roosevelt Field Bus Terminal parking lot since I didn’t want to be late for press conference and rally to cross dangerous Ring Rd to get to NICE Bus public hearing, but I miss the press at mall, so after I ask taxi driver politely if he can rent me his phone to call organizer of LIBRU, he did and he was at 700 Commercial Av, so taxi driver drove me to NICE Bus headquarter. I saw them at n27 Glen Cove bus stop, but I couldn’t seen well, so taxi driver pulled over to NICE Bus Depot entrance, then I gave him $ 5 tip for $ 8 taxi ride. He gave me receipt also. Then I grabbed few bus schedules from lobby, said hello to my friend, and met on my LIBRU group at n27 Bus Shelter on otherside of fence.
He deserved 5-​stars and there should be Taxi Award.

Decided to use all island on a recent trip to jfk because they were less expensive than my usual choice. Although I had low expectations due to reviews, I must say that my trip to jfk is worthy of 10 stars.
Our driver Helio was friendly, his van was clean & roomy for all our luggage & he got us there with no issues. Unfortunately, after arriving to the airport I realized I forgot my wallet. I immediately called all island dispatch & they quickly summoned Helio back. Needless to say, Helio was a life saver. Time wasn’t on our side, but I have never seen anyone so calm & collected behind the wheel as we rushed to my home & back to the airport in time for my flight — I jokingly referred to him as Helio Castroneves.
So why the 4 star rating? As I returned home from my vacation, Helio was unavailable & the driver all island sent asked if he could make a stop so he could pick up lobster tails for his birthday. Go ahead & read that again in case you thought you misread it.
Final tally:
Ride to JFK: 10 stars
Ride back from JFK: –6

All island said they would pick me up in 15 minutes and actually showed up five minutes early. Their fare was nine dollars… The previous company I called was 18. And Jessica was very friendly.

This is my second town reviewing All Island–
What sucks is that if there were any other way to go, I would have taken it. I called and specifically said that I need to make the 6:45 train from Mineola. At 6:40, I’m still waiting for my cab. On top of that, when I call at 6:30 to ask if the cab is nearby, the first person puts me on hold and the second person says the driver is doing the best he can and hangs up the phone on me.
Can anyone recommend another car service in Nassau that goes to and from the Mineola train station?

I requested a pick up of 5pm and i waited over a half an hr for them to come and they had no valid reason besides the driver is on his way when i called twice. The driver did not apologize which was also extremely rude.

Don’t tell me 10 minutes and take 60 minutes, and you get the nerve to get pissy with me when I call to ask where the car is after an hour wait. I could have caught a bus but I didn’t want to cancel on the driver already en route. Your customer service SUCKS!!! More so than checkers which says ALOT. You suck!!!

I’m from atlanta and I use über there. So, it’s not available for me in Mineola. I called all island at 7:37 am on a Thursday to go train station. (3 miles away) 10 minutes they said.
I saw the one star on Unilocal but I had no choice. Now I see why it was one star
7:53 I called back.
Just a few minutes away, they said.
8:01 I’m calling to say wtf?
They are really sorry, they say.
I wake up my uncle. He’s going to take me.
I’m still standing by the door just in case.
I call to cancel at 8:04
8:11 I am at station. Thanks, Tio
No, thank you, all island.

Miserable service all around. Disorganized. Rude. Dirty.
The bus Is a better way to go, especially if it means avoiding the nasty guy with the orange, dyed hair. Life’s too short to deal with him.

These guys are the worst. Not only are they inept, but they a crude and nasty as well. On one occasion, I had called two hours earlier to arrange a pick up to take me to the train station in Mineola because I had a date with two girls and DID NOT want to miss the train. Well they never showed up, but thankfully I was able to flag another cab and I just made it. Everything turned out better than I could have hoped for as far as the date was concerned, no thanks to All Island.
On another occasion, I was on time for work and hopped in the cab/​van only to find out that the driver (who seemed like he was still learning how to drive) packed me in with some riders that were headed in the opposite direction. To me this was a greedy inconsiderate thing to do. after these two encounters I have sworn that i would never give them any of my money ever again.