Decent selection but very poor customer service. Granted I was a smaller order, but I would have liked to be treated with some more respect. Told us twice it would be ready and wasn’t which costed me money for the contractors time spent not tiling. If you are going to shop here, just make sure you order all the tile you need WELL in advance, as they are just a show room with no inventory and have to order and ship the tile they need. If you need extra tile during the project, it will take a few days minimum(1 week in my case) Update: Also, I agree with the other review, they told me to my face that they would take back the tile that was not needed. I tried to return two unopened boxes and they will not take them back. It’s been nothing but a headache. I would stay away.
Joe T.
Rating des Ortes: 5 Mineola, NY
I did my bathroom and kitchen over in Feb 2015 and working with Amy and Nicole from Glamour Tile was the best decision I made. They were so helpful to me on choosing the right quartz countertops, the backsplash and the tiles. Everything came out great and it all matched so well. The delivery and installation of the kitchen countertop worked out perfect. Amy and Nicole are very talented and they have a great eye for interior design. I was so thankful that I found Glamour Tile. They are open 7 days and week and are always available to help you. The prices are very competitive. I went back to Amy to help me choose the paint color for my kitchen and she was happy to help me. Of course I went with what she suggested. You are in very good hands when you use Glamour Tile. Joe T.
Cayo M.
Rating des Ortes: 5 Queens, NY
I renovated my kitchen And bathroom, the ladies working there were great, very helpful and professional I had visited many stores but this one was the largest with the best selection and styles, I was very pleased with their service. I will definitely go back.
Eric A.
Rating des Ortes: 2 Nassau County, NY
We purchased about $ 2K worth of floor and wall tiles here for our kitchen. Originally we were told sale items can not be returned, when we returned to make the purchase we asked again and were told by another salesperson that they can be returned. Needless to say we went along with the purchase and had extra boxes of tiles. They took back the wall tiles but charged us a 25% restocking fee on 2 small unopened boxes. They would not take back the extra floor tiles regardless of the fact that the salesperson who rung us up told us they would. Most places that sell these types of items gladly take back extra merchandise because of customers always overbuying to make sure they have enough material to cover the job. Unfortunately we are out about $ 300 now. It’s unfortunate because we actually love the stuff we got but would not return here ever because of the difficulties of returning. Use caution if/when buying anything from here!