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I purchased a Groupon for a reasonable price, read through all of the fine print, and contacted this company per the instructions from Groupon to schedule an appointment. This is the response that I received back from this company:
«You think you will get away cheap like that no way… it will cost about $ 1000 to clean your home. Groupon just gets me in your front door.sorry.
Foster»
Now, this response came without having any information regarding my home. I was not asked about square footage, number of rooms… nothing.
There are two issues that I see here:
1. This company should not advertise on Groupon if they aren’t going to honor their prices. (Note: I was meticulous when reading the fine print and everything that was advertised for the price that I paid, should have been covered.) Clearly this is an issue between Groupon and this company and unfortunately, it affects the customer.
2. The individual who responded to my appointment request was very unprofessional and rude. How can you quote a price when you don’t have any details about their property? Needless to say, I am not satisfied with this company’s response to a simple appointment request and they will not be getting my business in the future. Very unprofessional and disappointing.
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