Well, I have been a Best Buy Customer for 25 years and bought all my big purchases through them year in and year out. TV’s, appliances, sound systems etc. My last purchase of a Denon Heos Home Theatre system was supposed to be another great purchase from my local Best Buy but everything has gone sour. My home theater sales person Cam highly recommended the Denon Heos system for music and said this is a great speaker system. I have had nothing but problems with it, I returned a speaker after the first 2 weeks because of issues and tried to return the rest of them 8 weeks later but they wouldn’t take them back. He did offer to give me 40% off a new set of Sonos Speakers which he said were way better, HUH??? The speaker system continues to give me issues to this day and frustrating that I spent so much $$. Anyway, they lost a customer for life, I will never buy from BESTBUY again.
Tom W.
Rating des Ortes: 5 Lynnwood, WA
Thank you Casey Koch. I Went into your Best Buy store Not expecting good service and good pricing. I was blown away. I got both from you my friend. I needed a sound bar for my new Samsung tv. You knew your products. You were not pushy. You Spent plenty of time with me as we actually listened To the various products out there. You counceled me with the best product for my budget The Klipsch R-10B. I LOVEIT Casey. You rock and roll and rule in your realm. Thanks for the first class service and good luck With your first child. You will make a great dad And no I was not paid to say this. This was a real life experience