Chuck & Don’s

I was in here on the 30^th of December, & purchased some dog treats and boots for my dog. The staff were all very friendly & greeted me and I was asked by more than one person if I needed help. They’re all super kind, I happened to lose one of our family pets that day & donated some $$ in honor of jasmine (my 9 year old boxer that passed), the team at the lake street location sent me a card and I just opened it now. I’m in tears & my heart is filled with joy, thank you guys!!!
Ps. My little guy dash loves the puppy treats, but the boots not so much, I’ll be back no matter what though! (somehow received two different sizes)

Love Chuck & Don’s! Great selection of dog food and their prices are reasonable. Staff is always friendly and helpful when you come in. They won my business by carrying a brand of dog food I didn’t think I’d be able to find after leaving the SoCal area and yet here they have it. Parking can be difficult if you come during the latter part of the day when everyone is getting off of work and at either the yoga or gym that occupy the same complex.

They had a very wide arrangement of treats, food, toys for both cats and dogs.
There were two cats they were fostering in the front which was great to see.
We grabbed a couple cans of dinner from merrick, and our dog loves the colossal chicken dinner.

Chuck & Don’s is the best. Friendly, helpful staff, great products and convenient location. My dog loves going here and is spoiled with attention every time we go.
The staff is there to help and answer any questions you may have. The products they carry are great quality. I recommend Chuck & Don’s to any animal lover.

My dog LOVES this store. The employees consistently shower her with love and attention, and they are friendly, knowledgeable and helpful! When my dog acquired a food allergy, the folks at this store were incredibly helpful.

If you have some furbabies, love animals, want to support animals and the local shops, well look no further Chuck & Don’s has it for ya! Let’s dig in:
Thumbs up:
–supports local animal organizations
–variety of healthy foods for the furbabies
–reasonably priced with perks and rewards to offset spendy ones
–buy one give one program
–adoptable animals in stores
–unique treats and toys
–friendly helpful staff
Thumbs down:
–need more locations
–hard to reach staff if ya need donations/​fundraising
So you a friend of Chucks? I am! :)

This place is absolutely what I was looking for to get pet products for my goldendoodle. My dog has unique needs and I was able to find many grain free foods and treats that are perfect for my pampered pooch. The staff is very friendly and always willing to help carry out heavy bags of dog food. Highly recommend for pet owners large and small.

These guys are unbelievably awesome! Always go above and beyond when helping me, and you can tell they just really love animals. One of the guys that works here (they all have incredibly good memories when it comes to remembering customers) knew I was looking for some cat shelves and went out of his way to find a bunch of options. He also told me what his cat liked and didn’t, which was super helpful.
The staff here are extremely knowledgeable about EVERYTHING. They know so much about animal nutrition, training– their recommendations are always totally accurate.
When I got locked out of my jeep in the parking lot, Chuck & Dons all pitched in by helping me find the phone number for the locksmith, letting me use their phone, answering calls from the locksmith, and then trying to entertain me by looking up things on the internet for me while I waited for an hour for the locksmith to show up. Seriously, they’ve got me as a customer for life.
In addition, Chuck & Dons donates a ton of money to worthy causes. A ton. How great is that?
All in all these guys are just the best. All you Petco/​Petsmart shoppers– time to make the switch!

I hate how much a quality brand of dog food costs, but this place makes it worth it. The location really isn’t even convenient for me anymore, but that hasn’t hindered my loyalty, because I love stopping in this store. The staff are so friendly… I swear you could walk in with the ugliest dog (not mine of course! ;), and they would go gaga for your fur kid. They always make you feel so welcome — from the greeting to offering to carry your bag of food to your car every time. The loyalty programs are great too — you get quarterly rebates and every 10^th bag of dog food is free. One little perk of this place that I love — they have a pet scale in the back that you can use any time you stop in… this has been great for those long periods in between vet appointments. Overall, I’m a C&Ds fan!

Friendly service with a great selection of dog treats & accessories!
After my local uptown pet store closed, I decided to give Chuck & Dons a try! I’ve been pleasantly surprised by the friendly service, awesome selection of rawhides/​chews for dogs and fabulous dog accessories that can sometimes be hard to find at the larger pet stores.
Best part of Chuck & Dons? The Friend of Chuck program which gets you on the inside track to great savings, special sales and a nice rebate program that rewards you for your purchases!
On a busy weekend morning/​afternoon be prepared for a tough parking situation. My only complaint about this location.

As I write this review, my cat is snuggling up to me and he agrees with me– Chuck and Don’s is the best! Why?
— Friendly service– every time I walk in the door, I’m greeted and they always ask me if I need help/​
— I don’t feel biased against for being a cat owner (cat owners, you know what I mean). All of the natural food/​litter options are there and for some reason, 90% of the time they ring me up, it’s someone who owns a cat also!
— They have at least one featured kitten to be adopted.
— They’re local (support local!)
— They’re close to me
— They have an awesome rewards program — the flyers provide me with my reward points and I use that to remind me to get more pet supplies. Oh, and they recently had a 15% off anything you can fit into a bag. Yeah, I bought my cat a year’s worth of toys…
Love Chuck and Don’s!

I just had the most amazing experience at this store. I have a little rescue dog who is extremely shy, and Greg just completely brought her out of her shell and made her feel so safe and happy! Every time I’ve been in since I got her these guys help me out with great food recommendations, treats and toys. I love shopping here and I love bringing my dog with me!

Love this place! The staff is really friendly and helpful. I also love the variety of food they have and how much they know about it. I transitioned my kitty to raw frozen, and they were really in the know. Prices are also competitive, which is always nice when it comes to these more expensive kinds of food; a lot of places gouge you for it. They even said I could return it if my cat didn’t like that. I wouldn’t, but it’s really great service to offer.

After going to another Chuck & Don’s and having an AMAZING experience, I have to lower this one to 3-​stars. Sorry guys, but I had no idea I could special order the food I wanted, and it’s frustrating to realize that no one ever mentioned anything about being able to do that.
Plus, while the majority of people were very helpful, there were two that I just felt like I was inconveniencing. They also were completely clueless about your stock or any attributes of your food.
So, sorry.

There is nothing wrong with this Chuck and Don’s. The staff has always been really great (in fact, if I were just reviewing them, this review swould be five stars), the store very clean and they carry my dogs’ favorite brand of dog food.
The parking lot, however, is so frustrating that I usually have to mentally prepare myself to make a trek there. Twice now, I have circled the lot without being able to find a spot and have left without going inside. I really don’t understand how it’s possible to have such bad parking lot luck here.
The things I do for my cute little furballs…

When I recently became a cat owner for the first time since childhood, I asked my Facebook peeps to give me their two cents on whether I should give my business to PetSmart or Petco. My friends opted for a write-​in vote for Chuck & Don’s. Hooray for a local pet store that can compete successfully with big-​box chain stores!
The «Friend of Chuck» reward program is fantastic and simple — no keychain card or punch card to try to keep track of. Every quarter, you get an informative newsletter with your reward in the form of a dividend to use as cash in the store, along with some amazing coupons on pet food and other essential supplies.
The staff are serious about pets and can give me an in-​depth education about the differences between different brands and varieties of cat food, as well as offer helpful hints for just about any issue I might face as a pet owner.
Events galore are scheduled regularly at the Chuck and Don’s shops around the cities, and I have no doubt that Chuck and Don are some pretty fine local folks to give our dollars to. I’m a big fan, and I won’t hesitate to recommend this place to anyone who asks.

My cat loves her food. Her food comes from this lovely store. The price is right, the location is great, the sales persons are always friendly and welcoming. Its not a huge place like Pets smart, so you dont get lost, yet they are likely to have everything you need.
They have a great loyalty rewards program, which gives you a little bit off every few months, which is good in these tough economic times.
They also have the cutest kitties on display, I almost wanted to adopt again.

Chuck & Don’s got a major facelift. It seems like something has changed every time I come to visit, but they still keep the small shop feel. They still carry our beloved Diamond dog food and even expanded to Diamond cat food. My dad has two kitties and doesn’t drive. He’s always appreciative that he can walk the few blocks over after work. Their hours are very convenient and the people working there are friendly and helpful. As Sarah P. mentioned, the Chuck Bucks don’t hurt either.

Our dogs love trips to Chuck and Don’s as much as we loved trips to Toys R Us when we were kids. It’s a world of delectable smells for our furry friends, and they always walk out the door with a treat, or a large bag of quality food.
With three dogs, you want to give them the best food you can to stave off health issues that could be very costly in the future. We frequent Don’s enough to take advantage of the «buy 10 get one free program», and the quarterly rebate. It always feels good to utilize these, and they make a person feel like a true «friend of Chuck».
Not only does Chuck carry a large assortment of quality dog and cat food, they have a lot of cool accessories, and yummy treats for your furry friend.
Make sure to pay a visit to the house cat that is completely adoptable… and almost always a rescued animal.
I find the staff at Chuck and Don’s to be very, very friendly, and able to answer most questions about the products they sell.
There is also a really great bulletin board in the entryway of many services and events that are offered in the cities to pet owners.
Our dogs love trips to Chuck’s, and we have a lot of sloppy kisses to prove it.

What a great store for pets and pet lovers! They carry good brands of cat food — CA Natural, Wellness, Innova and many others. Helpful staff. PLUS rebates every quarter based on how much you spent. One free bag after 10 for certain brands of litter.
And yes, they even let me return a few cans once in a while — no receipts no problem — when I have to, because of my newly super-​finicky cat. But she turns me to mush every time I see her or think of her, and licks me like a dog, so what to do but give in?

Hooray for Chuck’s Bucks! What’s a Chuck Buck? Well, it a nice quarterly coupon you get mailed that is worth a mysterious percentage of what you had spent that quarter. All you need to do is make sure they record each purchase you have made.
Some quarters our Chuck Buck rebate is surprisingly large (how did we spend that much on our little girl, we wonder). Others, not so much. But every little bit counts. Today, I realized was the last day to use our rebate so I dashed to C’nD’s to pick up some ridiculously expensive Moos Sticks (or are they Bull Cocks) for Charlotte. Without that coupon, she would surely be one sad puppy since Moo Sticks didn’t make the household budget recession revamp.