Clean N Press

In one word: adequate. I had a coupon from my local flyer for $ 3.99 garments. The person took my clothes, marked the stain I pointed out, took my payment (prepaid here) and printed me my receipt. My clothes were ready on time and the stain had been removed. It looks like the $ 3.99 price is 50 cents off, so still not a great deal, though not awful compared to some other dry cleaners around here. The service was OK but a little slow both on the dropping off and the picking up ends. I think they only keep one person on at a time, so if there is more than one customer at a time, there is a backup by default. In all, I didn’t have any major complaints but also didn’t have great praise either. Just down the middle of the road.

Wanting to utilize the coupons I receive twice a month from Clean N Press, Golden Valley, while dropping off (2) dresses and (1) pants suit, with my $ 3.99 most garments coupon in hand. I am told by a clerk that they are charging me $ 6.99 per dress. After rereading the small print on the $ 3.99 most garments coupon, no where on the coupon does it state any exclusions. Only because I NEEDED these items cleaned, did I go ahead and pay the additional costs of dry-​cleaning my two (2) dresses. I did not appreciate the false advertisement/​coupons Clean N Press used to entice me. Just know I learned my lesson and will find a more trustworthy dry-​cleaning establishment to spend my money that honors its coupons.

For the sake of your clothes do not use this company. They ruined $ 350.00 in uniform shirts. When I brought the damage to their attention the plant manager at the main processing plant in Maple Grove told me that it’s not her fault and it must be somthing I did. So I called the business office to try to get a resolution, after several attempts no one will get back to me. The clerks in the evening are very rude and not at all helpful. When I showed up to drop off my laundry the clerk was out front smoking and was quite annoyed that I had interrupted her. If no stars were an option that is what I would rate.

Yeah, not great. Took my wedding dress here for a cleaning and boxing, in large part because this is the only place that would do it in time for my move. It looks all smooshed in and not at all appealing. Have to get it redone. Sigh. Thanks for nothing.

If I could rate no stars I would. I was tempted by the low prices and the novelty of coupons on the cell phone with text messaging. However, the clerks that work at this store have a very «I don’t care» attitude and can not solve problems but defer to a manager that they promise will call but never calls. I had 3 shirts that were «cleaned», or rather I paid for them to be cleaned, but stains I identified when dropping off were still on the shirts when I picked them up. They were very hesitant to reclean the shirt, and actually charged me for cleaning them a second time until I pointed out to them that it does not seem right.
I brought the freshly «cleaned» shirts home after 2 attempts by them to clean. One spin in the laundry at home and they were spotless.
TERRIBLE. If the manager would have called as I was promised, probably would have a different rating, might give them 2 stars.
Too Bad.
Beware.