Gopher Towing

Couldn’t help me out on the snowy morning, but directed me to a company that could help. Probably saved us from getting towed to the impound lot, as our van is not moving right now. Thanks Gopher!

Rude and unprofessional– DAMAGED OUR VEHICLE
We just moved here and gopher towing towed our vehicle. This sucked but it was our fault. Lesson learned about UPTOWN parking, but when we called Gopher Towing to see how much it would cost we were informed that something happened to our car. Upon arrival we were told that our car was damaged in the tow and it wouldn’t be ready for 2 days. We were scrambling… completely lost not knowing what we were going to do. We were then forced to take taxi’s, public trans, and rent a car.
They told us they would call us when it was ready. we ended up having to call them. When I told they manager that the only rental we could get cost $ 80 she was rude and told me she wouldn’t pay 2 days for that. Then she proceeded to tell me that we should have found a rental car company that had more options! (I’m SO SORRY that price INCONVENIENCED YOU)… Honestly I was shocked how rude she was! After all this crap that we had to put up with this this lady had the courage to tell me that this was MY fault! I was taken back, but this person has our car and who knows what they could do if I argue… so I called my girlfriend and told her she had to get that rental car back to the shop before 3:30 or we would have to pay for it! She had to leave work early and got it there right before 3:30.luckily enterprise was great and offered to take her to the towing shop. They told us they had to wash the car but when we got it, it was filthy dirty outside and inside.
They paid us back for the rental and taxi’s but never offered once to drive us or pick us up which was the most disappointing part. They basically said sorry your car won’t be ready for two days… see ya later. I had to ask to be reimbursed, they didn’t offer. AFTER ALL THIS STRESS, INCONVENIENCE… NOT EVEN AN APOLOGY. THEN THEY CHARGED US THE ENTIRE COST OF THE TOW!
We understand accidents happen but there were instances Gopher Towing could have offered to help us out but they refused to do anything. I called the manager 4 days ago and left her a message to please call me… I haven’t heard back. Poor customer service.

Gopher towing is very convenient because they have mechanics on site. They cut you a break on the tow if you tow to their garage to get it fixed. And since many mechanics in my area aren’t open on the weekend, I kind of had few other options. They got my car back to me in a few days and had fixed the problem.
They do hold auctions here, I think once a week. They tag your windshield with window chalk so that people don’t think a car is up for grabs when it isn’t. I was just a little peeved about that since it doesn’t come off easily. Definitely had white streaks all over for a month or two.