Macy’s Optical

I was very impressed by the optometrist the first time I visited him. He’s very knowledgeable!!! He did a very thorough job examining my eyes and the second time that I visited him, he offered a choice between keeping my 1 year old prescription or getting a new prescription since my sight hadn’t changed much. Of course, I kept the old one so I didn’t have to get new glasses.
The service is just so-​so depending on who you get. They are friendly enough but not efficient and a bit pushy.

I just needed to give a great ranking for Dr. Krysiak, he is excellent. For those complaining that the prices for glasses may be high, maybe they are, I wear contacts. But if your looking for a great optometrist, this is a great choice.

I’ve heard the service is fine, and the optometrist is quite a gentleman, but beware of the prices.
I work at Macy’s and I’m in need of new glasses so I peruse every so often to see if there is anything I like.
I found a pair, but before moving forward with an order, I had the associate write down the brand and model so I could do a little investigating. Just as I suspected I found the same designer frames for 200 dollars less online and at neighboring competitors. And that price was not just at one location, it was a myriad of providers; making Macy’s price exceedingly higher than the average. Even with my employee discount (20%) they sill end up being much, much more than another optical locations, and that is before adding the price of prescription lenses.
Macy’s is great for some things, but not everything. Shop wisely.

Dr Michael Krysiak was one of the best optometrist I have seen. I came in for a contact lens eye exam. He was friendly, cordial and polite. Started with a brief small talk and proceeded w the exam. He explained briefly what each machine does to you. He seems to be very familiar with the optometry instrument and is knowledgeable with the anatomy of the eyes and various potential diagnosis. I was given a clean bill of eye health and I am confident that it was diagnosed thoroughly and correctly. I would visit Dr Krysiak again for future eye exams. The staff did take a while to get the insurance straighten out but they did not make me wait and did follow up with a phone call on copay the same day.

Been going here for years. They’re not a provider for my insurance, so I tried a couple of other places downtown and discovered that my insurance really didn’t cover a whole heck of a lot on their high prices (and some of the docs thought rather highly of themselves), so I dropped the insurance and returned to Macy’s, primarily because of the optopmetrist. He’s been there many years and is very patient and matter-​of-​fact, explaining along the way what he’s doing and why. As I’ve gotten older, contacts have become more difficult to handle my presbyopia. Dr. Mike has been ever so patient in trying this and that with various trial lenses. Now, some of my experiences with the rest of the staff have been a little more mixed, but overall I will continue to come back.

I read reviews on other sites warning against Macy’s Optical, but the trunk sale was just too tempting. I’d been looking for new frames for months because I am beyond picky. None of those boring black frames for me. I usually have to special order a frame in a unique color. I’d been striking out for too long and most places around here won’t do custom orders so I waited for the trunk sale in February. The aisles are full of frames. Huge selection and I was VERY pleased. Selection galore, but with this comes tons of red tape. The frames you pick out are not yours. They are just put on order then and it will take anywhere from 3 – 6 weeks for your frames to come, even if you didn’t order them with prescription lenses.
Here is where the caution comes in, make sure that you triple check your order. I had read reviews about stupid mistakes, so I wasn’t going to let that happen to me. I managed to catch an error where a ‘5’ was entered instead of ‘2’. This error would’ve cost me an extra $ 50! The employees here are extra friendly and helpful, but you aren’t getting the quality of service that you’d get from a locally owned business. The trunk sale is a great deal though. Frames were 25% off and lenses were 50% off. Definitely worth the wait and extra hassle since I saved myself about $ 200!

Didn’t need this on a beautiful Friday morning. First, I was called only 22 minutes before my contact fitting with the news that the optometrist was not in my insurance network. I didn’t get the call, so when I got to Macy’s I had to call my insurance and verify that no, the optometrist WAS in the network as I has thought. Then, the optometrist convinced me that I had no vision benefits left and that a contact fitting would be $ 110. So I called my insurance again– no maximum vision benefits. So maybe the optometrist wouldn’t fit me without conducting an eye exam (which I had a week ago at a different location), but I didn’t need the «let me back this up for you» laborious, condescending explanation. Working next to the over-​priced purses has soured these people.