Wells Fargo Bank

The tellers here enter information incorrectly. No one that you can call or email can do anything about it. They even tried to reach the branch during open hours and the branch can’t even answer the call of the corporate staff when calling. When our company makes deposits here the tellers are not welcoming to companies making large deposits. I have called the business banking line twice and no resolve. I emailed in and they refereed me to the branch that won’t answer there phone. Its a dead end every time and everyone passes the buck

First let me say this is the worst Wells Fargo. The staff greeted everyone but me. Maybe it is because I’m not Muslim so they felt uncomfortable but I felt a little unwelcome. Then the teller tells me my savings is close 3 times like I don’t know that! I politely tell her I know and I would like my balance please. She thens tells me not to talk to her like that?! Are you kidding you where a broken record. I didn’t swear or yell I was just treated like I wasn’t welcome. I will use any other branch except this on. Even busy uptown branch has nicer customer service.

This place has it all figured out… They’re so overly nice and helpful to the point where I have everything out and ready as I’m walking in so I have to engage in as few pleasantries as possible… They’ve trained me to walk in with my endorsed check & debit card in hand…3 hundreds and a fifty… Nope, don’t need an envelope… No, nothing else you need to do to provide me excellent service today… I probably never spend more than 2 minutes here, and really, at the bank isn’t that what you want of the customers?

Damn, I must be looking good.
Every time I come here, all the employees — I mean guy, girl, young, old, all of them — immediately start cheesing and chatting me up (i.e. spitting maaad game).
Aren’t people at banks supposed to be professional? I mean, your boss is RIGHT THERE, and you’re asking me if I want to have some coffee? Nah, I’m good. What, free popcorn? I mean, yeah, sure, it does smell pretty good. And now your boss is asking me to take as much popcorn as I want? Whoa, I mean, I have a girlfriend…
Uh, yeah, my day’s going well. Yeah, the weather’s nicer now, huh? Nah, not a student — I just moved up here. Oh. I can just swing by anytime if I ever just have questions about the area? Wow, that’s really, really nice of you.
Listen, maybe I was a little harsh. I mean, you’re never salty about how I never have my account number ready. You don’t nag me about coming in to see you a minute after you close. You’re all smiles even when I keep coming in about these overdraft fees. Plus I was waiting for your grimace after seeing my account balance, but it never came…
Alright, alright. I know you’re usually busy, but maybe if you have a free minute, we can grab a bite — how about someplace with a view, like that weird glass-​enclosed ATM room?
We can, you know, talk about how it’s the perfect setting for a zombie movie scene. Or maybe just watch the construction going on on University, haha, uh, ha.
Oh, food? How about, uh, coffee and popcorn. Yeah?

I always encounter the most helpful and the most willing to help people at this bank. It’s always a perfect mix of relaxed & business atmospheres and I’m never caught up in employees pitching the next great financial service. Even if it is for something as simple as turning a 32 oz Nalgene bottle full of change into paper money every couple of months. Yes that, and that alone, is why I come to this bank, and will continue to… Until it’s shut down for the Light Rail line or more University housing that is. (A little jokey joke, that’s all.)